Pulte Homes Reviews

Never ever with Pulte again.

The home buying experience was surreal for me. It was easy and Pulte homes was always very informative about every process along the way.

Lee Roy, Derek, and Louisa were great

They have been extremely poor in responding and repairing things that needed to be corrected. Some of the items should never have passed inspection

Overall a good experience. The project manager “Connor” was very responsive and knowledgeable. Communication is key for me and he displayed this in full.

Overall experience is ok and quality of the house isn’t great.

Experience was not good. My wife and I both feel this was a bad experience and would not recommend using Pulte as a builder.

First let me say we do like our new home. During building we had to contact the project manager due to poor workmanship and poor overall quality of finished work. Our major issue that remains unresolved and frankly ignored by Pulte is the driveway. We purchased this model to have two bays one specifically for a golf cart. The driveway is too narrow and of shape making it impossible to use the golf cart bay. We are reaching our tolerance for action by Pulte and reaching out for legal advice.

my kitchen slab is build incorrectly it seems dont know how to fix that issue

Pulte Homes staff are in an excellence category of their own! From the initial tour of the home, and through the lending process, and final inspection, they have been responsive and understanding. The quality and workmanship of their homes is incredible and I am very happy with my purchase! Everyone deserves to be happy and excited about purchasing a new home! Pulte Homes made that happen for me!

The experience was very smooth since this wasn’t our first home. Kelly was very helpful and her response time to our questions and suggestions was quick even on the weekends.

Our construction manager made the difference. He was excellent. Our 30 day follow up has been on time and they have just about got everything complete that needed repaired or replaced. So far so good.

I have no other comparison...pulte is the only builder I have experienced. So far so good.

Initial impression upon closing was great. A week of living in the house revealed several issues. The LED ceiling lights were hanging out of the ceiling, later found that this was because ceiling drywall was not cured when they were installed. A week after move-in, all drains were blocked. Main sewer line from house was clogged with construction debris. Plumber said this happens about 25% of the time. Why not clear the drains before closing? Also, once closing occurs, your project manager ends any responsibility for your home - you have to go through Pulte maintenance now. Overall happy, but it’s clear that they cut corners despite the premium price. ... More

Timely service. Quality of material used is fair

Very bad post construction

They could have used better insulation

The workmanship is a complete joke.

There are many issues due to poor workmanship and also have had a very poor response to have them rectified. Been in the home over a month snd the issues and findings just keep on coming. Very disappointed!

Pulte construction and craftsmanship was good. Smooth move-in experience. But they could be better in choosing appliances. Dint get the same feel of trust with their appliances.

We had a great home buying experience from start to finish. From our initial tours of the models to closing day, the buying process was smooth. The Pulte team has great people at all levels to assist throughout the experience.

Seeing many bothering issues in the house . And team is not responding.

Workmanship was horrible! Office customer service was not good! Was told we were buying certain options later to find out towards the end when they were putting materials into the house that tons of options changed and wasn’t updated to us the homebuyers. Carpet was dirty with stains and not takes down in lots of areas of the house. Under the carpet was not cleaned and you can fell it everywhere when you walk in the carpet. The paint was horrible. The house was not cleaned and the painters painted all over the dirt and it looks horrible. Lots of areas were not caulked. The master tub had a huge crack/ hole and was only repaired not replaced. Horrible experience. ... More

I think the stars speak for my experience.

We closed on our home at the end of June after almost 14 months of waiting. During our walk through several days prior to closing, all items that we could readily see that needed repair were noted and "blue taped". On the day of closing, we were given our keys and told that all of the items that had been listed were either done, or would be done as soon as possible. Those items noted at walk through, but not done were damaged kitchen cabinets, including doors that were on order because they had a whole in the front of them, chipped cultured marble bathroom countertop, an outdoor light fixture not attached to the house and a cracked driveway. When we contacted Pulte Customer Care, we were told to submit a list of problems via email. We received a standard "auto" reply that they were busy and our issues would be addressed as soon as possible. We received no communication from Pulte Customer Care, so after 30 more days, we contacted them and were told that Pulte no longer did repairs at 30 days, it was now a 1 year wait. So much for Pulte "Customer Care". ... More