Pulte Homes Reviews

So many things wrong with the house. Leaking roof, constant issues that were never corrected. This was the worst experience ever.

Our expectations of moving into a new house was high. We expected great workmanship and flawless installations. That is not what we received. Electrical issues, landscaping issues, windows not sealed and won’t close properly, drainage issues, shoddy masonry work. Not happy new home owners.

The house was rushed so I’m not totally pleased

Thank you! Thank you! Thank you！

great community...people at Pulte seem to really care. Especially Steve R and Kirk L

We love our new home. The construction manager was the best part of the process. There were quite a few hiccups over the months, during the build, prior to closing, supply issues etc. but it’s done and we’re so glad to be here. When we put warranty claims in for things that need to be touched up or minor repairs that we noticed within a week or two of moving into our brand new home they respond pretty quickly. It’s a beautiful home. The HOA fees are extraordinarily high for a neighborhood with zero amenities other than them paying for water sewer and trash and taking care of the landscaping. The H away fees definitely do not match what you get for what you’re paying but we hope those will go down in the future, though that’s unlikely. We have also been here for a month and the post office will not deliver to us because they think it is an active construction zone and Pulte said they were aware of the issue but we have heard zero communication of that or how we are going to get that fixed. It is very difficult having all of our packages in the mail turned away because the post office won’t deliver here while they are building in the neighborhood. I wish Pulte was a little bit more responsive or would communicate better with what they’re working on. And I wish the person That manages the HOA could guide us better. When we have questions we never know who to ask. If you call any 1-800 Pulte phone number you find online it just takes you to warranty department. But who do we talk to for updates about the mail situation in the neighborhood? No one knows who is fixing it or if anyone actually is. Overall, we definitely recommend Pulte and we look forward to many years here and cant wait for the hiccups of buying the first home in a new neighborhood that is still being constructed in to be behind us. Glad we are here for sure! ... More

Everyone involved in helping me buy the home was very helpful.

Terrible experience from beginning to end. “FIELD MANAGER II” made use sign off that the home was done and was still missing many items pointed out and said he’d be back to finish them later pending a positive online review and once given the review we never heard from him again nor will he respond to phone calls or texts. We literally paid for things that are not installed and the items that were installed were done poorly. Missing grout, paint, doors won’t open or close properly. The outside paint is terrible and doesn’t even cover some of the chicken wire. We can’t get help from anyone and our sales rep was also worthless ... More

My wife and I felt very happy and satisfied about the entire process of Pulte's construction to our new house from initial purchase to final move-in. We have experienced a few purchasing new house in our life before we bought this new house from Pulte. Pulte built the best house for our retirement home because this new house has the excellent quality and have increased a huge value in current and future house market. Our experience with the builder’s team was very happy, friendly and professional. They did what they promised. They responded to us quickly and friendly. They did the best efforts and tried their best to build the best house for us. My wife and I would like to recommend Pulte to our all friends and all relatives how excellent this builder was. We want to tell them that we are so proud of our new house built by Pulte. ... More

This is my 5th new property that I buy and the have really bad quality I didn’t like the quality of the townhome in general and they give me the townhome with a lot incomplete areas and poor warranty service

STILL haven't had such things as holes in the walls and a bathroom door that won't close because the hinges were improperly installed repaired. We're also waiting for the refrigerator we ordered instead of the one Pulte's people installed. Service, rotten.

Our experience with Pulte started off a little rocky due to some issues with increasing the cost of the property after we had signed the initial contract. Our builder Barbara was phenomenal. She led us through what might have been a very stressful time in waiting for the property to be built in a great way. She kept us abreast of what was going on and reminded us that our property was being built to the highest of standards. Closing was also seamless as all the documents were submitted on time.

House was 6 month behind schedule. Day of closing did not past inspection and waited for another week. Its been a month after closing and we are still dealing with some issues like tree fell, wrong sink and many others.

The builders from Pulte took great pride in creating this house and took their time to ensure that every detail was to perfection, This is my first new build and we are extremely happy with the final product.

The people that I worked with were excellent-Polly Cockrell & Hector DeJesus. The actual products installed (Kitchen & bathroom cabinets, lighting fixtures etc) are low end and skimpy. The kitchen island & cabinet layout were not well designed and are reflective of just banging out homes with little to no thought on function.

Overall smooth buying experience, staff are professional. However the house gets unexpected delay for a long time.

Overall experience even with the COVID circumstances delays etc. It was not bad.

Everything about our house building and buying was nice; minor hiccups were identified and addressed thoroughly BUT the last minute interrogation by the underwriter was absolutely horrible. I have purchased many many homes and done countless refinances and I have NEVER experienced the level of harassment that Pulte put us through. We will never use Pulte mortgage again!

Our Pulte Sales Rep (Lisa) was simply a pleasure to work with. She sent us weekly pictures of construction progress since we lived out-of-state. She also tracked issues my wife and I spotted in the pics. Overall, she helped us a lot since first meeting her in 2019. My wife and I are very happy with our Pulte home selection. During the build, Dustin was the Construction Manager. He was also very responsive to questions, making it a pleasure to communicate. We wanted to duplicate a design feature seen in the sample home requiring some movement of the existing wiring. It got done! Additionally, we wanted some ceiling outlets reinforced to hold fans in the Lanai. That also got completed. Finally, the dishwasher was delayed and arrived at the last minute. Dustin and another Construction Manager (Dylan) installed it themselves - did the wiring, connected the drains and water source. Works perfectly! It was a positive experience all the way around. -Jack ... More

In spite of Covid supply chain issues we were able to get a house built that we really love! Nothing is perfect but overall we are very happy with our new home.

This home has all that I need built as an inventory home I was thinking will do some changes when I move in but sincerely everything looks good. My family loves it here.

The beginning of the process was excellent! But, as soon as we signed the contract things started going downhill. Our sales consultant didn't provide clear information and openly lied about some of the house's features. The construction process was a mess, mainly during the time Pulte switched field managers. The were so many misunderstandings and a lack of communication with the construction team over the transition period. A little piece of advice, before signing closing, make sure you have everything working perfectly and all the issues found during the inspection fixed. They told us they were going to fix some of them after closing, but once you close the house it's like you dont exist anymore. The customer care team simple ignores your requests or takes about a month to just answer an email and another month to send someone to your home and fix their issues, our customer care manager (Philip) was not even able to answer a decent email and every time we contacted him with issues he replied back with a phone number, no even a word, just a phone number. I would not do this again with Pulte and again do not expect any kind of sympathy once you close the house. ... More

Very bad quality Of kitchen cabinets, paints and to much complications on closing.

I began the purchase process early, before building completion, and all my expectations were met. My new condo unit is great.

I’ve researched communities across Florida and Pulte continually remained at the top. Consistently building in the best communities with high customer service and high quality homes.