Pulte Homes Reviews

Pulte Homes responded:
Thank you for taking the time to share your feedback. We're thrilled to hear that you had a great experience while working with our team! It's wonderful to know that you found the process to be smooth and our team was responsive to your questions and concerns! We appreciate your kind words, enjoy! ^KH

Pulte Homes responded:
Thank you for taking the time to share your feedback. We’re thrilled to hear that every step of the process was smooth and that team members like Hannah, Anjelika, and Anne-Mishoe made you feel truly valued! It’s great to know that everyone you met was professional, first-class, and helped make the journey easy. Enjoy your new home! ^KH

Pulte Homes responded:
Thank you for taking the time to share your experience. We’re truly sorry to hear that the condition of your home did not reflect the quality you saw in the model or the expectations set during the process. We appreciate you bringing this to our attention, and we would welcome the opportunity to reconnect so we can address these outstanding defects promptly. Can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH

Pulte Homes responded:
Thank you for sharing your early impressions. We’re glad to hear you’re enjoying the home so far, and we understand that it can take some time to feel confident about how everything will hold up. If any questions or concerns come up as you settle in, we’re here to help and make sure you feel supported every step of the way! ^KH

Pulte Homes responded:
Thank you for sharing your wonderful experience. We’re thrilled to hear that every step, from sales and mortgage to construction and service, has been amazing! It’s great to know you’re so happy with the craftsmanship, quality, and value of your home. We truly appreciate your trust in us and are honored that you would choose us again! ^KH

Pulte Homes responded:
Thank you for bringing this to our attention. We’re very sorry to hear that you were given incorrect irrigation guidance, especially since it led to a significant increase in your water bill. If the settings advised were not in line with the city’s permitted schedule, we understand why you feel this should be corrected. We’d welcome the opportunity to review the situation and discuss how we can help make this right. Can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH ... More

Pulte Homes responded:
Thank you for sharing your experience. While we’re glad to hear your initial sales process was positive, we’re truly sorry that the quality and workmanship you encountered after closing did not reflect the assurances you were given. We appreciate your feedback and your recommendation regarding third-party inspections, and we would welcome the opportunity to reconnect so we can work toward resolving these concerns promptly and restoring your confidence in your home. Can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH ... More

Pulte Homes responded:
Thank you for sharing your experience. We’re truly sorry to hear that your construction manager was difficult to reach and that commitments weren’t followed through on. We appreciate you bringing this to our attention and would welcome the opportunity to reconnect so we can help ensure these concerns are addressed promptly. Can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH

Pulte Homes responded:
Thank you for sharing your experience! We’re thrilled to hear that your construction manager provided exceptional support, responding quickly, answering all your questions, and guiding you through each step of the build! It’s wonderful to know that his communication and expertise gave you confidence in your investment and in the quality of your new home. We truly appreciate your kind words! ^KH

Pulte Homes responded:
Thank you for taking the time to share your feedback. We’re delighted to hear that your time as a Pulte homeowner has been so positive and that the team has remained responsive and supportive even months after move-in! Your enthusiasm means a lot to us, and we’re thrilled to know you feel a Pulte home is the way to go! ^KH

Pulte Homes responded:
Thank you for sharing your feedback. We’re thrilled to hear that Christian from the inspection team was a highlight of your journey and that the overall team left a positive impression! We’re sorry to hear that a few interactions with the mortgage personnel were frustrating, but we appreciate your balanced feedback. We’re glad the experience as a whole was a good one and are grateful for your kind words! ^KH

Pulte Homes responded:
Thank you for sharing your feedback. We're so glad to hear that you are enjoying your new home and the community! ^KH

Pulte Homes responded:
Thank you for sharing your experience. We’re truly sorry to hear how deeply disappointed you feel and that broken promises and miscommunication led to such a stressful and upsetting situation. We appreciate you bringing this to our attention and would welcome the opportunity to speak with you directly so we can better understand what happened and work toward making things right. Can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH

Pulte Homes responded:
Thank you for taking the time to share your feedback. We’re thrilled to hear that communication and your overall relationship with the team were very positive! It’s wonderful to know you find your home beautifully built, well-constructed, and truly comfortable. We appreciate your kind words and are glad you’re enjoying your new home! ^KH

Pulte Homes responded:
Thank you for sharing your experience! We’re delighted to hear that your overall journey has been very good and that East Carolina Care has provided such responsive and thorough warranty support. It’s wonderful to know that the office staff and on-site advisors have shown great professionalism and customer service, and that your sales team and construction manager contributed to a positive experience as well. We truly appreciate your kind words and are glad your first two months in your new home have been so positive! ^KH

Pulte Homes responded:
Thank you for sharing your experience. We’re sorry to hear that the mortgage process felt more daunting than with other lenders and that you encountered errors in your application, your feedback on reviewing documents thoroughly is valuable. We also appreciate your note about certain construction steps feeling rushed. At the same time, we’re glad to hear that the post-closing fix-it crews have been amazing and quick to resolve any issues. Thank you for your thoughtful feedback. ^KH

Pulte Homes responded:
Thank you for sharing your feedback. We’re truly sorry to hear about the concerns you’ve experienced with material quality and workmanship, including the granite, window finishes, deck boards, and the issues discovered during construction. We appreciate you bringing these concerns to our attention and would welcome the opportunity to review them with you so we can work toward a proper resolution. Can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH

Pulte Homes responded:
Thank you for sharing your experience. We’re thrilled to hear that Michelle and the mortgage team made the sales and financing process smooth, and that Tyler and Jeremy provided excellent communication and support throughout construction! It’s wonderful to know your questions and concerns were addressed quickly and that you’re very pleased with your new home. We truly appreciate your kind words and are glad you had such a positive experience! ^KH

Pulte Homes responded:
Thank you for sharing your experience. We’re delighted to hear that your journey from start to finish was positive and that our team was responsive in meeting timelines and addressing your concerns. It’s great to know you feel the build quality is above average and aligned with today’s market expectations. We truly appreciate your kind words and are honored to have helped you build your dream home! ^KH

Pulte Homes responded:
Thank you for taking the time to share your feedback. We’re so glad to hear that your sales representative kept you well informed, and that your on-site production manager provided regular updates! It’s wonderful to know that two months in, you’re enjoying your new condo with no major concerns and confidence in the warranty support. We truly appreciate your feedback and are delighted you’re happy in your new home! ^KH

Pulte Homes responded:
Thank you for taking the time to share your feedback. We're thrilled to hear that you had a great home buying experience with our team! Congratulations on your new home, enjoy! ^KH

Pulte Homes responded:
Thank you for taking the time to share your experience. We’re truly sorry to hear that the commitments made before closing were not followed through on, and that the repeated paint visits did not resolve the quality concerns. We appreciate you bringing this to our attention, and we would welcome the opportunity to reconnect so we can better understand your concerns and work toward meaningful solutions. Can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH ... More

Pulte Homes responded:
Thank you for taking the time to share your feedback. We’re thrilled to hear that the sales team, design consultant, and construction team were knowledgeable, supportive, and responsive throughout your first new-construction journey! It’s great to know that the process was smooth and that you’re impressed with the quality of your beautiful new home. We truly appreciate your recommendation and are so glad you’re loving your new home! ^KH

Pulte Homes responded:
Thank you for taking the time to share your feedback. We're so glad to hear that you had a positive experience while working with your site manager! It's great to know that he was polite and kept you informed. We appreciate your kind words, enjoy your new home! ^KH

Pulte Homes responded:
Thank you for sharing your feedback. We're so glad to hear that you had a positive experience and are happy with your new home! ^KH