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Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 16068 homeowner reviews to learn why they are the right team to build your new home.

Pulte Homes

has 4 out of 5 stars overall

16068 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Responsiveness 3.8

Customer Reviews

Daventry by Pulte

  • Charles H.
  • Verified HomeBuyer
  • July 29, 2022
  • Franklin, TN

Fantastic buying experience on Spec home purchased.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Pulte Homes - If u are thinking of buying a Pulte home, my advice to is don’t

  • Spencer B.
  • Verified HomeBuyer
  • July 28, 2022
  • Orlando, FL

If u are thinking of buying a Pulte home, my advice to is don’t trust anyone check everything to insure the home that u are buying is built the way u want it built.

Pulte Homes responded:
We're sorry we haven't lived up to our goal of delivering an excellent home buying experience for you, but we're very appreciative that you took the time to leave this feedback as it is invaluable in helping us improve. If there is anything else you'd like to share with us or any issues we can help address, we're always reachable at customersupport@pultegroup.com.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Performance

  • Zhobin Y.
  • Verified HomeBuyer
  • July 28, 2022
  • Orlando, FL

Very professional, helpful, problem solver, and polite

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - From the selling agents to the builders everyone was perfect.

  • Susana V.
  • Verified HomeBuyer
  • July 28, 2022
  • Laurel, MD

From the selling agents to the builders everyone was perfect.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Each person involved with Pulte homes has been extremely helpful

  • Deborah S.
  • Verified HomeBuyer
  • July 28, 2022
  • Coachella, CA

Each person involved with Pulte homes has been extremely helpful and professional. I highly recommend Pulte Homes for anyone purchasing a new home. I am very happy with the entire experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - I Was not living in AZ at the time.

  • Cynthia K.
  • Verified HomeBuyer
  • July 28, 2022
  • Peoria, AZ

I Was not living in AZ at the time. I did all my selections via internet. I was told there would be weekly updates but received no information for months. There was constantly a change in contact people. The people I started with were not the people I ended with. Overall the home is nice, but there is some messy workmanship and communicationneeds to improve.

Pulte Homes responded:
We're sorry we haven't lived up to our goal of delivering an excellent home buying experience for you, but we're very appreciative that you took the time to leave this feedback as it is invaluable in helping us improve. If there is anything else you'd like to share with us or any issues we can help address, we're always reachable at customersupport@pultegroup.com.

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 1

Pulte Homes - This is our second Pulte purchase.

  • Mary O.
  • Verified HomeBuyer
  • July 28, 2022
  • Walpole, MA

This is our second Pulte purchase. The quality of the build is excellent. The sales team is very attentive and walked us through everything we needed to know. When we were scheduled for our walk thru we were so pleased with our unit. John & Lane we’re excellent and explained everything we needed to know including operation of everything and utilities. We couldn’t be happier!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pleasant Experience

  • Matthias G.
  • Verified HomeBuyer
  • July 28, 2022
  • Fuquay Varina, NC

We had a good experience in a tough market. Billy the construction manager was good to work with and answered questions as needed.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Not good experience

  • Balaji G.
  • Verified HomeBuyer
  • July 28, 2022
  • Aurora, OH

Quality of the materials used are not good as well workmanship.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 1

Pulte Homes - Fantastic experience with Pulte;

  • Debra N.
  • Verified HomeBuyer
  • July 28, 2022
  • Princeton, TX

Fantastic experience with Pulte; the waiting list to get the model we wanted was slightly frustrating but after putting our trust in Ramsey, we finally got the perfect lot and pre-inventory selection. Laura and Josh were phenomenal! When minor items were identified to fix, we were pleasantly surprised to hear "let's get it fixed now" and even more surprised that they (or their team) repaired on the spot!. Only regret is wish we would have considered more upgrades. Good Job Pulte team!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - many things wrong with house, things that should not have happened,

  • Frances P.
  • Verified HomeBuyer
  • July 28, 2022
  • Palm Desert, CA

many things wrong with house, things that should not have happened, but did due to shoddy work ethics. bathroom fixtures fell off wall, broken windows left broken, fan above cooktop, dented, not aligned, gaps where it was attached and fingerprints (many) on wall above cook top. block wall not completed needs one more level and caps, overspray of paint along trim around garage, footprint of black paint on floor, reported within 2 days of move in, one month later im still waiting to get fixed. project manager does not appear to be capable.

Pulte Homes responded:
We are so sorry to hear that your experience has left you feeling stressed out and disappointed in us, especially since moving into a new home should be such an exciting time. We’d like to see what we can do to help alleviate some of the stress. Would you mind sending an email to customersupport@pultegroup.com with a brief description of your concerns and your address so we can get in touch with you?

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 4

Pulte Homes - We are about to send in a punch list for outstanding items but

  • Joseph K.
  • Verified HomeBuyer
  • July 28, 2022
  • Conway, SC

We are about to send in a punch list for outstanding items but quality of work is very poor as a lot off things were rushed

Total Score 5


Quality 3

Trustworthiness 3

Responsiveness 2

Pulte Homes - Construction Mangers are the stars of the company and are great

  • Anonymous
  • Verified HomeBuyer
  • July 27, 2022
  • Rochester, MI

Construction Mangers are the stars of the company and are great to work with. The sales staff were unresponsive and did not provide accurate information. Very frustrating at times.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Worst experience

  • Anonymous
  • Verified HomeBuyer
  • July 27, 2022
  • Irving, TX

Never again with Pulte

Pulte Homes responded:
We're sorry we haven't lived up to our goal of delivering an excellent home buying experience for you, but we're very appreciative that you took the time to leave this feedback as it is invaluable in helping us improve. If there is anything else you'd like to share with us or any issues we can help address, we're always reachable at customersupport@pultegroup.com.

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 4

Pulte Homes - When you have subcontractors the construction boss should be

  • Arthur R.
  • Verified HomeBuyer
  • July 27, 2022
  • Columbia, TN

When you have subcontractors the construction boss should be on everyone butt to be sure that completion and quality come first. They should not be slowed to start work on a new site till all customers are satisfied and repair work is completed. This is not quality. Your workers are all interested in their paycheck and not in the quality of their work. Pulse and the construction manager should be out here checking things out DAILY till your customer is 100% satisfied. Also plenty of design flaws. Call. Be happy to point them out.

Pulte Homes responded:
We're sorry we haven't lived up to our goal of delivering an excellent home buying experience for you, but we're very appreciative that you took the time to leave this feedback as it is invaluable in helping us improve. If there is anything else you'd like to share with us or any issues we can help address, we're always reachable at customersupport@pultegroup.com.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Pulte Homes - Very disappointed in the overall conclusion and move in experience.

  • Julie O.
  • Verified HomeBuyer
  • July 27, 2022
  • Walpole, MA

Very disappointed in the overall conclusion and move in experience. Also, there should be two elevators in each building not just the one, with the amount of use they get.. Very unorganized. Once in, did not find the cabinetry nor the shower doors to be of good quality. Also, have reached out to have questions answered and no one at the Management company has returned my phone call. Rather dismayed, as I had heard good things about Pulte.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 2

Rush to close before home is ready.

  • Maamoon T.
  • Verified HomeBuyer
  • July 27, 2022
  • Noblesville, IN

Do not recommend at all, poor quality and slow and inefficient response / follow up (mainly after closing).

Pulte Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^AH

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 3

Pulte Homes - It was very slow to start but once the new construction Manager

  • James L.
  • Verified HomeBuyer
  • July 27, 2022
  • Westfield, IN

It was very slow to start but once the new construction Manager Andy came on things got a lot better. Andy did a great job communicating and meeting our needs. I have heard from others in my new community how Andy has made a huge difference in getting their homes completed.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Good

  • Meghan S.
  • Verified HomeBuyer
  • July 27, 2022
  • Buda, TX

8/10 for our experience beginning to end.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

Excellent experience

  • Alexis B.
  • Verified HomeBuyer
  • July 27, 2022
  • Plainfield, IN

The customer service is excellent, they meet all the times efficiently, the materials used are of the highest quality and the transactions are always clear and precise.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Overall, a good experience except for the constant delays and

  • Craig A.
  • Verified HomeBuyer
  • July 27, 2022
  • Lake Stevens, WA

Overall, a good experience except for the constant delays and slides in closing.

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 4

Construction Managers have been very helpful

  • Shawn W.
  • Verified HomeBuyer
  • July 27, 2022
  • Estero, FL

Our construction managers have been very helpful since we do not live in our new home yet and are in another state. When there have been issues or deliveries they have been very helpful to us.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Site construction team was excellent.

  • Anonymous
  • Verified HomeBuyer
  • July 27, 2022
  • Canton, MI

Site construction team was excellent. We were rushed to closing while many issues kept popping up. Design and construction of the house seems well done, however some building materials were questionable.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 4

Beware

  • Anonymous
  • Verified HomeBuyer
  • July 27, 2022
  • ALVA, FL

Home has way too many problems, poor workmanship, it was incomplete when delivered to me they have a long list to fix and complete. I will update with how well they do delivering me the home I was promised and if it is corrected, as I am still hoping for integrity and that this is an isolated situation and not their new normal.

Pulte Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^AH

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 2

Pulte Homes - Worst home buying experience ever.

  • Anonymous
  • Verified HomeBuyer
  • July 27, 2022
  • Surprise, AZ

Worst home buying experience ever.

Pulte Homes responded:
We're disappointed to hear this, but we thank you for your feedback as it is invaluable in helping us improve the home buying experience for our customers. If you have additional thoughts you'd like to share, we're always listening at customersupport@pultegroup.com.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 2

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