Pulte Homes Reviews

Nicely build home in timely manner

The overall process with the sales agent, construction manager and financing was very good. The fit and finish was average. We are very particular about fit and finish so we maybe overcritical but with the cost of the home we would expect a higher quality. We would still recommend Pulte.

Overall, our was good. There were issues but none that couldn't be addressed and resolved.

The home buying and closing experience was fast and seamless.

Spend all the time you need inspecting every sustem before closing.

My garage floor, as I've learned, was poured quickly and worked just as quickly as it was drying too fast. The office staff that came out clearly had no idea about concrete other than what they learned in training class, but assured me it was normal for it to look as strange as it does. There are chips and small holes in it as well, but nobody followed up after they came out to placate me in person. Every thing that needs attention is at their discretion under the "Built to Last" slogan, meaning they'll decide what is or isn't under warranty at their discretion. When someone does come out, it's as if someone is doing us a favor. We've lived in the home for less than 90 days. ... More

We recently had the pleasure of working with Pulte Home Builders and could not be more satisfied with the entire experience. From the quality of the construction to the professionalism of the team, everything was handled with care and attention to detail. A special mention goes to Diana, who was absolutely outstanding throughout the entire process. As our advisor, she was knowledgeable, responsive, and truly cared about helping us find the right home. Diana took the time to understand our needs and guided us every step of the way with patience and professionalism. She made what could have been a stressful process feel smooth and enjoyable. We are thrilled with our new home and grateful for the support we received from Pulte—and especially from Diana. Highly recommend both! ... More

Pretty smooth process for buying. We bought another persons house who backed out so I can’t speak to the materials selection process. We had to move our closing date back a day because final inspections weren’t done, which was stressful coordinating a cross country move. Then we had a plumbing issue on night one with water coming out of a ceiling vent but they were there the next day to help fix it. We’ve been in the house just over two months and have noticed some issues with quality.

I gave an overall 4-star rating and a 3-star for quality due to a few unresolved issues. During the walkthrough, the builders mentioned they would return to seal and buff the seam on the countertops in the owner's bathroom, which remains an eyesore—but that follow-up never occurred. Additionally, there are noticeable inconsistencies in the paint finish, with some door frames showing mismatched areas where gloss paint was used instead of semi-gloss, affecting the overall appearance. The buying process was great!

If it wasn't for Lisa our Sales Consultant, we would not be in our amazing new home. Thank you Lisa for going above and beyond!

I wish there was someone who did follow up calls.

Overall, I could tell that high-quality materials were used throughout the home. I also appreciated the prompt responses to any questions or service requests. However, the quality of workmanship by some of the contractors left much to be desired, as there were several areas where the execution was lacking. During the interior design option meeting, it would have been very helpful to use a 3D visualization tool or similar software to assist with decision-making. Additionally, I felt that the explanation and time provided for selecting electrical options were not sufficient, which was a bit disappointing. ... More

Wish we had more options for upgrades

Love my home but issues still exist 2 months after closing

I must say, we have only been there 2 months, so it may be too soon to rate it. We would know more in 11 months. We had a good experience through out the build. But I am truly disappointed, rather, upset by how the final presentation was given. I had asked 2-3 times if they will clean the house before we move in and it was overwhelmingly a disappointment. Yes, the house was cleaned but not well enough. After a clean, workers would come back with dirty shoes and track the dirt through out the house. Why do they not cover the floors with either cardboard or paper? I have been told twice that the cleaning crew for the Pulte Allen Ranches community is not very good and would not recommend them to clean anyone's house. You would think that they could get better ones. This may be the 7th new build I had bought and this was close to the worse. ... More

Home buying is an overwhelming experience. I had a good experience with Pulte my question and concern answered.

We started this in June and moved in January, and the entire process was seamless. Our complaints are with the trades. There are so many oops in our home that need to be fixed that we feel bad for the project manager. We have baseboards with dents and door frames with notches that clearly should have never passed final inspection. We have walls that had indents that the painters completely missed. Although we know it’s hard to find good workers some of these people really need to be let go. Again our project manager is amazing and attends to all our needs to the best of his ability as fast as he can. ... More

We really enjoyed our home building process with Pulte! We had to stay on top of getting the minor things fixed and prioritized along the way, but we are super happy with the end result. Would definitely recommend this community to others.

Even though it is a brand new home I recommend hiring a independent inspector. He was able to find things we missed or would not have become aware of until down the line.

Tyler and Lisa have been great!

Experience was great. However, after moving in the house began having issues that were easy to resolve. Alot of cracking in the walls began and the house was 1 month old. The garage had alot of imperfections such as just tears from were they cut, as if it the workers didn't care. The bathroom door everytime we shower it leaks out since the seal was place all across instead it was just halfway. Only thing I recommend buyers is to take your time during the walkthrough. Don't feel rushed because they are trying to just get it out of the way asap.

It took longer to close than I had hoped but most of the people that I met at Pulte were eager to help and make things right. Especially my sales agent and sales manager. I'm also happy with the house and neighborhood! Thank you!

Brittany and Jacob are very helpful when I have issues. Thanks guys for your hard works

During the final walkthrough, I reported several issues, including dirt marks on windows, marks on the walls, and the need for repainting. However, most of these issues remain unaddressed after closing. It has been very difficult to communicate these concerns with support again.

Happy to see the quality of the construction and as per the initial design discussed. The construction manager was great and walked through in detail. Working with the Mortgage was also a good experience and easier process to closing. There should be lights installed in every room which makes things easier and don't have to go with contractors to install.