Pulte Homes Reviews

Sales - Kristine was really helpful with our questions/concerns. This helped us pick the right options and come to the point of putting the initial deposit down which triggers the start of construction. Builder - Joe was also really helpful and build our house in timely manner answering all the questions we had. Closing experience - We opted with Pulte Mortgage and Derek was also great at guiding us and getting us best rates. Can be done better: 1. Co-ordinating with various parties including Pulte builders, mortgage, escrow to make sure I have everything needed for closing. The onus was on us and we kept getting email updates anytime there were changes made behind the scene. We then had to follow up to understand what changed and what are our obligations. 2. Quality: The quality of material is decent. The wall paint chips off so easily compared to previous places I've rented. I'd have expected a new house built to have a better quality than the places we usually rent. ... More

Very easy process, exactly what I needed.

Everyone thru out the home buying process has been wonderful.

Wonderful buying experience and really love my new home

Make sure all the items in the Checklist has been covered

Pulte did a great job with the process and the staff is very friendly.

Construction manager was outstanding

Great home, building went longer than planned… communication in that area lacked.

All went well moving into the new house. A few minor issues with front door weather strip. The dryer vent tube was not connected to the wall. Kitchen exhaust vent was making banging sounds when windy. All have been addressed or are in the process. All responses to requests for fixes have been quick and easy.

Overall good experience but communication with sales person at Woodland Hills is really difficult at the time of closing and we have to follow up multiple times to get the proper response. When I had issue while removing some if the big stones..i have to go through higher management to resolve it..when I reached out to sales agent she just said it’s not possible to remove without any proper explanation. I feel like once you sign the contract..they don’t care much about it. They should look after their existing customers as well when we have issues to follow up.

Customer-Centric Designs: Focus on functional spaces, energy efficiency, and modern amenities. Quality Construction: Strong emphasis on materials and craftsmanship. Innovative Features: Smart home technology and customizable options.

It was not very easy going through all the paperwork and all the phone calls, But it started and ended on time and successfully. Thanks all.

Overall, we're happy with the quality of the townhouse and responsiveness of Pulte to any issues so far.

It was a great , wonderful experience and amazed with the pulte homes.

Most of the time no email or call back except for Travis

Overall, we’re pleased with the build quality of our new home. However, we are quite disappointed with the finishing touches and the cleanliness prior to handover, especially for a brand-new build. The final details seemed rushed, lacking the attention to quality we expected. We still have several outstanding service requests with the customer care manager and look forward to having these issues addressed. Our construction manager was consistently polite and punctual, contributing to a generally positive home-building experience, even though the final presentation left much to be desired. I’m not a fan of overly critical feedback, and the positive aspects of the process certainly outweigh the issues. So, as long as the outstanding issues are resolved, I’d still be happy to recommend Pulte to others. ... More

Sales agent Rodrigo is the best of the best, amazing working with him. My construction manager Gustavo was also amazing! My complaints are with my loan officer, his responsiveness was not the best. They don’t communicate with each other well. House had some issues that had to be fixed. Hardware and landscape design are horrendous. Overall good.

Overall I am happy with my experience with Pulte but I had some issues which I was not expecting to have. They addressed most of them but still working on some of those. It is disappointing to deal with some of the items after you sign your house's closing documents.

Building process went very smooth. Would have been a better process if the sales associate was a little more knowledged on their homes.

Quality is OK, some of their contractors had quality issues, as in porch patio cracks. when I went to cook in the oven on the new Whirlpool appliance, it would not shut off. Called Whirlpool, and it just got fixed a week ago, I would have thought it would have been operated, and time set, etc. It had a bad touchpad and control module. I did not contact Pulte.

Overall, we are happy we bought our home from Pulte. They generally make the home buying process easy. We had some challenges with delays. Our home was delayed about 4 months due to issues Pulte had with contractors. Unfortunately, this is common in the trades and it is something to expect. There are some minor things about the house that we had to have fixed such as a leaky shower, broken doorbell. But overall, the build-quality is great. Buying a home is a stressful process. While it will never be perfect, Pulte made it much easier.

Overall happy with our experience.

If at all possible be around the construction process, especially the last walk through. Obtain a dedicated responsible realtor to help.

Building a new house is very stressful, but luckily i got help from a great project manager, George. He is awsome.

Our experience with Pulte Homes, from the initial purchase to the final move-in, was mostly positive. The home itself has met and even exceeded our expectations in terms of quality and value. Pulte’s attention to detail in construction and design really shines through, and we’re thrilled with how everything turned out once we settled in. The floor plans are thoughtfully laid out, and the materials used in the build are of good quality.