Pulte Homes Reviews

Our construction manager Chris was absolutely PHENOMENAL!!!! his attention to detail was unmatched and his responsiveness to any concerns was prompt and thorough.

My home buying experience was both exciting and smooth. From the initial search to moving in, the process was well-managed. The quality of my new home is okay but my expectation was higher, hearing from many people about Pulte Homes. The Construction manager Josh was very professional and responsive, consistently delivered the promises. Overall, it is good experience, I'm happy with my new home and encourage future buyers to trust their instincts.

We’ve had a pretty good experience. All issues have been minor and resolved. I’m thankful we opted for a third party inspection as many issues were discovered at that time. All of them were addressed however.

Little upsetting on the broken water pipe that should’ve been caught before I moved into the home. However the repairs were quick. The garage door doesn’t have a weather seal which I will have to submit a request on. Other than that, the home is great.

Overall, working with Pulte was a good home-building experience.

So far the neighborhood is great. Steve in the office is awesome. Workmanship on home could be better if they just did things right the 1st time. Most issues we have had have been fixed in a timely manner

I worked with a very fantastic sames rep, Her customer service and engagement is top notch. However, I did not have an all pleasing experience with the loan application process and approval. Some of the documents requested are unnecessary and ridiculous to the extent of requesting the bank statement of someone that made a zelle payment of $40 into my account, saying they needed it to confirm if the amont left the senders account, isn't that ridiculous? I was very disappointed such document was requested because its an intrusion into another party's privacy, someone that has no business in the loan and house buying process. A pure act of victimization. ... More

Overall a good quality product. Some kinks to clear out however understandable with new construction. Construction team very attentive. One issue has been the post construction quality control, and too much of a bureaucratic approach by management.

Buying experience was good overall, but not impress with the quality workmanship and materials for the price of the house.

We bought a spec home from Pulte. We really like the home layout and design, and their team chose a lot of updated but still neutral design options that we are happy with. There were some hiccups after first buying the home, but Pulte did work with us to address them in a reasonable manner.

Pulte has great people, from sales, to construction and customer care. They are friendly, helpful and responsive. I appreciate the their effort to make the entire process as smooth as possible. However, the build quality isn't as good as I expected. I've had issues with the oven, the dishwasher, the AC, the plumbing since I moved in. My AC has broken down twice and I had to live without AC for entire two day. Now I'm still waiting the AC company to come back to check what exactly went wrong... Luckily I had the best customer care manager who is very responsive and tries his best to help the situation. ... More

couple of issues with land scaping/grading behind the house working with customer care support to resolve the issue. Rain water not flowing properly into drain. Issue details shared with Pulte team and waiting for the solution.

House is very good condition and most of the stuffs are working properly. minor issues with the workmanship. In the construction side still have to work on the street improvements as the facilities are not showing as a new neighborhood.

Couldn't believe contractor-grade materials used based my home price point. Hood vent partially installed; told it would be finished or removed after closing. Six weeks later, and multiple requests made to construction manager, no action has still been taken. Surprised at the misinformation given to me to use all of Pulte services. For example, their homeowners insurance quote emailed to me sounded good on the surface, but upon further examination, realized the quote was for only about 2/3s the value of the home being purchased. Not sure at what point I would have been told the cost based on the actual home value. ... More

We are glad we waited to move and work with the builders.

For the most part the workmanship and responsiveness to issues has been pretty good. Seems like the materials used could be a higher grade, like the mirrors, faucets and towel bars. Be sure to be careful as to what lot and model you and both of your neighbors choose. In Fishers at the Remington we have our neighbor with a large open covered patio on the northwest corner of their house and our master bedroom is on the southwest corner of our house. So any noise comes straight to our bedroom. Also, the top soil was removed before the houses were built so the yard is nothing but rocks of all sizes, concrete, metal and all kinds of building items. It is nearly impossible to get anything but weeds to grow along the side and back of the house. This was a farm previously so the soil should have been excellent. There was also a mix up on the water softener/reverse osmosis system. I take half the blame because I didn't notice it on the specs but no house should be built in Indiana and not have a water softener or at least the hookup for one. We wouldn't want a reverse osmosis system with a farmhouse sink. The cleaning crew could have done a much better job throughout the house. The floor guy had to come back out because of some spots in various places in the house. He ended up using acetone to remove them. I had to go around every inch of the carpet along the hard woods with a hammer and mash down the spikes. We love the location, the three car garage, the spacious family/kitchen/dining room, the covered patio, the large master closets and the walk-in shower. ... More

APPLIANCES ARE ALOT TO BE DESIRED. OVEN DIDN'T WORK. DRYER HAS AN ISSUE WITH THE DOOR. SHOWER DOOR IS VERY FLIMSY.

Chris was great doing the walk through

Pulte team was great. Our only issues was with the mortgage company and their lack of urgency and responsiveness. In the end everything worked out and we are very happy in our new home.

At the design center, a small sample does not giving a same view as final product in the house, and result may be not as an expectation!

Timeline was a year and not communicated well

Weekly updates during the whole building process and so much more, our construction manager was great!

Andrew in sales was great to work with up front. Our Construction Mgr Sean was awesome- did a great job and great communication. House was ready at closing and so far (6 weeks in) minimal issues

Overall I am happy with the home, although there have been issues. I realize post move in there are always a lot of little things that come up that you didn't find on your pre-closing walk through, and there are a few cosmetic issues I am now stuck with either living with or paying out of my pocket to resolve. But I never thought to take a hard look at the sprinkler system, and I have had the most issues there. At least those are mechanical issues and covered under the home warranty. Also, I work from home, and I am not a fan of the Internet Service Provider in our subdivision, so much so to the point that knowing what I know now I may have considered NOT purchasing from Pulte solely because of the ISP and the current exclusivity agreement they have. Pulte - let free market rule so I have choices, and better service. ... More

I appreciate all the individual attention and willingness to work with a slight delay in the closing. Everyone has been very responsive, respectful, and supporting. Thank you.