Pulte Homes Reviews

Our overall experience, while challenging at times was very good. Towards the end of the process, we had a few hiccups, but we trusted and continue to trust Harrison to make good on the fninshed product

Sometimes simple is great. We purchased a townhouse and didn't have too many criteria so Pulte was a perfect fit. Diandra and Madison were wonderful to work with. The design and selection process was effortless thanks to both of them! We bought at a time where supply was a common issue but Dustin ensured everything was built to expectation and in some cases exceeded.

Great buy. I’m in love with my home!!

The overall experience was good. We were able to monitor the process frequently and were provided information and updates about the status from the construction manager. The closing date was 3-4 weeks later than the estimated, however. The condition of the house is good and any issues are being dealt by the builder

Overall experience is great, price is too high. I have great communication with construction managers. They are very responsive. Love the layout but the workmanship is mediocre but everything is fixed upon request.

The staff that we encountered were amongst the best however, there were a few issues. Closed on the home two months after the projected closing date during the time of contract signing, putting my family in an uncomfortable position without compensation. Múltiple work orders needed within the first week of closing on the home. Still awaiting replacement of a damaged cabinet during installation. Other than these minor issues, very good experience.

have not replaced window with scratch

Finish trades not impressive. CM was very helpful and did his best to address all the issues we had but the trades are slow to respond. Drywall dust on wire racks in closet got everything dirty that we put on it (should've been wiped down). Grouting was terrible with pocket wholes in grout. Overall sloppy job on grouting. Laid five tiles with cracks in it. Overall good experience with the whole process just finish work wasn't the best but they do come and fix the issues if you report them.

The Pulte people were fantastic. This is the 4th home that I have built over my lifetime of 64 years, and this may have been my best experience up front. Compared to my other homes though, the workmanship has been more problematic, but the issues are really only slight things. I hesitate to say anything, because of the smallness, but this is the highest cost and nicest home compared to my others, but came with more problems. I am speaking of things like electrical outlets not working and heating vents that do not operate, and lots of paint left on the floors. I wonder why they didn't test when installed and cleaned up better, but I chalk it up to too few people to maintain standards (shortage of workers). I can understand that, so I would say that I am content. The landscaping is not well at all, so I wish that I would have had a contact for help or discussion. Still overall, the people and their efforts on my behalf greatly outweigh the negative stuff, and I am very pleased. ... More

Maquire and Daniel did a great job with orientation via video call. They were both very professional and considerate about other’s problems. Maquire also went above and beyond. The day we moved in was the day of Hurricane Ian. She bought water and batteries for us. She made sure that we we’re safe. She’s is an angel. Daniel came by and checked on us and made sure everything is okay at home as well.

Overall experience has been great, without any delays.

Overall good, but can be better on communication and response on issies raised during construction. Build quality need to be improved on details. We are still waiting on unfinished things after closing for more than a month.

During the buying process, Pulte has been keep me well informed about the progress so I can get everything prepared ahead of the time. Buying house is a very stressful process , especially if you also have to sell your existing house. It takes a lot of carefully planning. Pulte delivered the house on time, even though there's still couple times not done by the time we moved in, but that all been taken care of within couple weeks. In terms of build quality, overall I would said it's very good, there's always some minor issues. But that's true regardless if you buying a condo or a mansion. Pulte didn't deliver everything perfectly (doubt anybody could), but if you keep your expectation within reasonable range, you will be a very happy home owner. ... More

I say I had a decent experience throughout the process the only thing is they rushed towards the end to meet the closing date and too many out standing issues. Lawn has been hastily layed and having drainage issues and majority of the lawn has to be replaced

Don’t get me wrong we love our home… there were some cosmetic issues that I feel should’ve been addressed, and some that still need to be addressed. A lot of my windows are the wrong size which leaves small gaps on the sides.. one window is completely different than the others. We have been working with them on getting our screens all replaced, because they were all too small. I don’t think my yard was leveled before the sod was laid (seems a little lumpy) and whoever did our sprinklers didn’t bury one of the sprinkler heads…. there was paint on the rails of the banister upstairs. Like I said it’s a lot of smaller cosmetic things but things that I feel should have been addressed and spotted by the builder considering the price we paid. Again we love our home but those small things left a little disappointment. ... More

Alejandro and Chad are very friendly and handled all my issues I raised with them

Good and building process is good

The home manager for Pulte who was overseeing the build of the house was very responsive, and easy to speak with.

Unfortunately, we bought a spec house that was almost completely built, so we had no opportunity to choose design options, nor any ability to provide owner supervision during construction. So, there were issues with workmanship and poor-quality material, That being said, the assistance in getting all issues resolved has been excellent. Carina has been very helpful and professional in getting all our problems resolved.

Shane was a very good person to work with. Did what he said he would do and in very ample time.

It took 18 months to build our home. Encountered a lot of issues with supplier delays and worker shortages. Overall, the project manager did a good job considering he is responsible for the construction of 40 homes.

My main concern was water in the basement during construction. The grading was not fully finished until 1-2 wks before closing and water almost was accumulated in the basement after snow or rain. We raised our concern multiple times and got various excuses.

Enjoyed the process and watching everything come together

Our experience with the builder was good except for the Pulte Mortage.. Our experience with the Pulte Mortgage advisor during the closing stage was bad and unprofessional.

First time home buyer here, it was an exciting but also scary feeling at the same time but Pulte had helped us through the whole process and made it easier.