Pulte Homes Reviews

We had a great experience with Pulte! We love our new house

Im in the home service business, pulte is one of my favorite home i love to do service, attic is huge lay out is besutiful so i always been my dream on my next house will be a brand new contruction build by pulte so we are so excited to move in thats when i saw quality its not what it used too when i service this pulte home the wall its not plumb its not straight you can really tell, the patch that they repair in the ceiling by the resist light is so obvious the door knob almost all of them is crooked, it's annoying simple stuff like that. The socket plug you can tell all the Butch. They did there's no ceiling. Some of them you can see the edge.big gap, cheap bathroom fixtures for almost a million dollar house it shouldn't feel like that and one of the worse i had was the toilet over flow because they're tile people dump their extra grout in the toilet drain the superintendent name matt denied my repair said because i change the toilet its why they overflow if i keep the original toilet this wouldn't happened the plumbing company saw the grout dry out with his inspection camera and the 3 island light fixture was wobbly due to the electrical fixtures was not secure that superintendent name matt said we dont secure them we only run wire and cap them i mean we option them out because the plan is to install pendant light there his very rude customer service is awful. I still like pulte but not like i thought i would just awful experienced ... More

I purchased my home approximately three months ago, and unfortunately, my experience since closing has been extremely disappointing. The primary issue has been slow response times and a consistent lack of communication. Multiple emails and phone calls regarding concerns have gone unanswered for weeks or required repeated follow-ups before receiving any reply. When responses are provided, they are often delayed and lack clear timelines or next steps. As a new homeowner, especially within the first few months of occupancy, I expected a higher level of customer service and post-purchase support. Buying a home is a significant investment, and timely communication should be a basic standard. At only three months in, it is frustrating to already feel unsupported. The process of getting simple issues addressed has been unnecessarily stressful and far more difficult than it should be. I hope this feedback encourages improvements in responsiveness and communication for future homeowners. ... More

At the time of booking the house everything looks good, they promise everything, but it is a real pain after paying the initial deposit, paperwork to get the loan from pulte mortgage is a real pain, they have no clue what they are asking and how to evaluate, they keep asking documents, they come back after a month again asking same and more documents, at the end they reject loan saying the underwriter is not accepting, in my case they said everything approved after i agreed for 60 % down, i liquidated my invenstments and before the closing date they come and tell me it is rejected from underwriter, what kind of logic is that, when i protest and ask them to compensate for the taxes i have to pay on my liquidated investements, they come back and tell me they will wokr again with underwriter and within a day it gets approved. So that will tell the kind of customer service and the level of knowledge and the processing that happens at pulte, very bad experience. I was happy to walk out if they had given my deposit back, even though they had promised at the time of booking that it will be refunded in extranious circumstances but they said i will loose the deposit even though I was not backing out of the agreement. It was literally a nightmore of 6 months to go thru this, i would never recommend pulte until they openly promise that things have changed and they provide everything in writing. ... More

Worst experience ever! Rudest people I have ever dealt with. Dishonest at every turn. Promotions are a game on numbers and a pure attempt to deceive. Dan is rude and unprofessional. Marci deceived us about short term rentals and never did anything to rectify the situation. Leo is the worst supervisor and used profanities while speaking to me and took no accountability for his incompetence. I will never work with Pulte again. When I reached to complain it was always someone will contact you and no one ever did. Stay away from Pulte Homes.

Our sales agent, Debbie, was really wonderful to work with and helped every step of the way! Kaytee was great to help when Debbie wasn't there and our project manager, Chris, went above and beyond to make sure this villa was move-in ready!

So far, I am excited about my new Pulte home, and overall I feel that my experiences were generally positive. The sales agent, Tamu, in particular was incredible to work with and very helpful. I do have some reservations about aspects of the closing, as it was moved up by a week due to nearing the end of the year, which led to many aspects feeling rushed. This is all the more frustrating due to progressively finding more concerns about the home over the almost 2 months living here, including areas that corners were cut or elements that are not working as intended (or at all). This certainly raises concerns that issues arose in workmanship and quality due to Pulte's rush to close before year's end. Despite this, I remain cautiously optimistic, as the new home warranty should address these concerns. My opinion will be impacted significantly, for good or bad, based on their responsiveness through that process. ... More

Our Pulte home is everything we dreamed it would be. From the very beginning, the entire build process was smooth, well‑organized, and surprisingly stress‑free. The team kept us informed at every stage, and we always felt confident that our home was in good hands. Now that we’ve been living here for a couple of months, we’re even more impressed. A few minor issues came up—as they do with any new build—but each one was addressed quickly, professionally, and without hesitation. Based on our experience, I would highly recommend choosing Pulte for your home build.

The quality of the work done is very poor. The paint on the kitchen cabinets wasn’t done properly, they didn’t fix things properly, and the countertop wasn’t sealed well, resulting in cracks. There are many such issues that should have been fixed before the walk-in, and even after three months, they still haven’t been addressed. This poor workmanship reflects very badly on the quality of the builder.

With the help of an estate agent, the process was smooth with explanations leading into the closing. Being our first home purchase, it was a great experience

fantastic home and neighborhood

Very poor quality home for the high price tag you pay. Shoddy workmanship, inferior materials {house is filled with plastic material including the light bulbs UNBELIEVEABLE!!!} and low quality installs! Hence the coined name tupperware homes by Pulte. Which we will gladly share with our friends on social media. Most of the workers are more than likely illegal hence the extremely poor workmanship!! Not to mention the ridiculous demands from the HOA. VERY disappointed with our purchase and will NEVER buy another Pulte home again. We cannot wait to sell this one and move away from this overcrowded horrible neighborhood!! ... More

We love our home, no question. However, we were disappointed that the gentleman who took us through our final walkthrough promised that certain issues that were spotted would be taken care of. They were not. Nothing major, some doors needed spot painting, a toilet paper dispenser was missing, A/C documentation was never delivered, etc. We decided to wait until the 9 month inspection period to bring these issues up again. We do enjoy the home and the area, The quality of the home in general is good. We look forward to living out our retirement years here.

The contract part with Pulte was very smooth, however don’t forget to read the fine print. They have an exclusion which allows them not to pay the property taxes because they aren’t assessed at the time of the closing. Construction. What a nightmare. The subcontractors made multiple mistakes, the job site was filthy and the construction manager and his supervisor are not on top of the construction. The electric box was mounted within 6 inches of the gas line. Living in the home, so many cold areas, question proper insulation. Corner beads throughout the home. Very disappointed with Pulte and how they handle things. ... More

Overall the Pulte Home build quality is great. My construction manager Josh and coworker Luis made it such a smooth and friendly process for move-in. They also quickly responded and supported some minor issues found during initial inspection. My experience so far has been wonderful. Thanks to all who made it possible.

The Brand New Build Home Buying Experience is not what used to be. Just not feeling the quality of the build, and customer service experience. Just want to rush you to get he keys and you are on your own kind of feeling. Our streets have so much construction going on and construction vehicles parked everywhere, it is dangerous to drive through the streets just to get home. If you really care about our options, I would love to sit down one on one with your top management to share my comments and options.

Sean was amazing to work with and the building process was easy and even though we were out of town we felt very informed and updated.

process is great and helpful

My experience purchasing a new home with Pulte was excellent from start to finish. The entire team was professional, responsive, and truly cared about making the process smooth and enjoyable. Communication was clear, timelines were well managed, and any questions I had were handled promptly. The quality of the home and attention to detail exceeded my expectations. Overall, it was a great experience, and I would confidently recommend Pulte to anyone considering building a new home.

Juli took a lot of time with us during the walk through to make sure we understood everything. He was great to us.

The only place that felt they were helpful was in Title!

Everyone was great!! Chad listened to what I was looking for and found the perfect home for us.

Overall, good choice and good value

We had an amazing home buying experience.

Pulte mortgage was a nightmare to work with. They were very slow to respond and kept changing what they wanted/needed. I would NEVEr use Pulte mortgage again. Luckily my loan was already sold to a different bank so hopefully I never have to deal with them again. The townhouse itself is nice. I had a few minor issues after moving in that I ended up having to address on my own because I did not get a response back from the builder even though I emailed him multiple times.