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Pulte Homes Reviews
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What Homeowners Have to Say About Pulte Homes.
Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15686 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Good product, great location, nice layout of rooms, and looked the walking trails.
- Lorraine P.
- Verified HomeBuyer
- May 04, 2022
- Andover, MA
Pulte has a good reputation for providing a good product. Liked the fact that the home has a 10 year warranty on certain things.
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 5
Good house built in trying times
- Anonymous
- Verified HomeBuyer
- May 04, 2022
- Tucson, AZ
Overall the Pulte house is a good house. The timelines provided at purchase were not realistic at all. Four - five months indicated, Ten months actual total. Sometimes multiple weeks went by with no progress. That is frustrating. Subs rushing to complete work often caused damage that the next group needed to correct.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Pulte Homes - Sales manager and Construction manager were super helpful.
- Alfred G.
- Verified HomeBuyer
- May 04, 2022
- Garner, NC
Sales manager and Construction manager were super helpful.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
My new home is in shambles
- Jason K.
- Verified HomeBuyer
- May 04, 2022
- Peoria, AZ
It is VERY obvious that Pulte did not appropriately oversee the workers who built my home. So many massive issues in all of the finish trades. I wanted to move into my home with peace of mind and now I’m stuck in an endless cycle of fighting with tradesmen over their terrible craftsmanship. Absolutely horrible. I used the think Pulte stood for build quality. I no longer have this association with their name.
Total Score 3
Quality 1
Trustworthiness 2
Responsiveness 2
Pulte Homes - Pulte Homes - Bay 37 is at a good location.
- Thomas L.
- Verified HomeBuyer
- May 04, 2022
- Alameda, CA
Pulte Homes - Bay 37 is at a good location.
Pulte Homes responded:
We're so sorry that your experience left you feeling disappointed in us and we appreciate you bringing attention to the areas we can improve. Please feel free to reach out to us at customersupport@pultegroup.com if you'd like to share any additional comments or concerns.
Total Score 2
Quality 3
Trustworthiness 3
Responsiveness 3
Communication with the builder and taking care of issues quickly.
- Brian L.
- Verified HomeBuyer
- May 04, 2022
- Apollo Beach, FL
Love our new home in Waterset!
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Timeline and Poor Workmanship
- Melissa B.
- Verified HomeBuyer
- May 04, 2022
- Louisville, KY
Don’t expect Pulte to meet their deadlines. 125 days from dig date is a joke. It was almost a year, 345 days, to close. Things were still not finished and it’s now been two months and the exterior finishes are not complete. while I love the layout of our home I do not think the workmanship of the contractors does not equates to the what we paid for. For almost $450,000 we got $250,000 in finishes and workmanship. The painting, plumbing, flooring, etc was sloppily or half completed. Additionally turnover is bad. I will say our last build manager was great to work with and if it had not been ...
Pulte Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^AH
Total Score 2
Quality 2
Trustworthiness 1
Responsiveness 3
The reception was great!
- Nurudeen I.
- Verified HomeBuyer
- May 04, 2022
- Anna, TX
The experience was great from start to finish. Everything was timely done.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Well built
- William T.
- Verified HomeBuyer
- May 04, 2022
- Columbia Station, OH
Work was done well and in a timely manner
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - John was and is absolutely great
- Adel S.
- Verified HomeBuyer
- May 04, 2022
- Georgetown, TX
John was and is absolutely great
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Timeliness & Accuracy to details
- Niladri B.
- Verified HomeBuyer
- May 04, 2022
- Columbia Station, OH
Framing & Flooring work has been disappointing so far. Expected a lot more from Pulte.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 3
Beautiful house outside but poor craftsmanship inside
- Anonymous
- Verified HomeBuyer
- May 04, 2022
- Ann Arbor, MI
The house looks great from the outside. As for the inside of the house, we labeled several areas that needed to be retouched during the final walkthrough and inspection phase, and they were improved mostly. However, we somehow managed to find more problems immediately after we moved in, which include sloppy paint jobs (marks, dent, dried out dripping lumps) on baseboard throughout the house, an open hole between one of the banisters and the bottom of the stairwell, missing parts of the stove leading to a wobbly stovetop, missing rubber bumps in almost all the kitchen cabinet, and cracks below ...
Total Score 3
Quality 1
Trustworthiness 3
Responsiveness 4
Communication
- Larcy P.
- Verified HomeBuyer
- May 04, 2022
- GLENDALE, AZ
Pulte did really well in giving us update on our house construction, there's a little bit delay on the construction as planned but it's understandable since materials and labor are short at this time.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Pulte Homes - Justin has done a fabulous job keeping us informed the entire
- Julie R.
- Verified HomeBuyer
- May 04, 2022
- Las Vegas, NV
Justin has done a fabulous job keeping us informed the entire build as well as troubleshooting anything that has gone array.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Issues
- Anonymous
- Verified HomeBuyer
- May 04, 2022
- BOERNE, TX
The lack and workmanship whenever an issue was addressed The repair looks worse than the original issue Such as drywall and paint Missing vents and missing fuses in appliances Concrete chipped and scratched from running heavy machinery on horrible communication when issues needing repair are addressed
Pulte Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^AH
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Excellent staff - Sales Rep, Design Center Consultant, Construction Manager
- Richard E.
- Verified HomeBuyer
- May 04, 2022
- Saint Paul, MN
Bob in Sales was excellent to work with from our on line buying experience to the follow thru on issues that developed during the process. Natalie in the Pulte Design Center was spectacular to work with. Finally, Tim the Construction Manager on site was responsive to our observations and needs.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - The support of everyone to make the experience of buying a Pulte
- Harold N.
- Verified HomeBuyer
- May 04, 2022
- Peachtree City, GA
The support of everyone to make the experience of buying a Pulte home the best ever. Adrian, Cody, are excellent employees for taking care of the items to make things right.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Pulte homes Lazy K Bar Ranch
- William B.
- Verified HomeBuyer
- May 04, 2022
- Tucson, AZ
The experience I had from the initial sale to closing was flawless unfortunately due to current times of lack of materials and sufficient labor force the house was delayed but understandable I would recommend this property to any and all that is looking for a fantastic community and real people to work and live with.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
Pulte Homes - Overall great experience building with Pulte
- Manuel E.
- Verified HomeBuyer
- May 04, 2022
- Perris, CA
Overall great experience building with Pulte
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Quality of construction good, interior finishing terrible.
- Norman S.
- Verified HomeBuyer
- May 04, 2022
- ALVA, FL
Sales process with Derek was very good. Pay careful attention during your walk through, test everything (water, electric, appliances), check ALL indoor finishing.(floor tile, shower tiles, grouting, cabinets). Field mgr, Ryan was good at getting things done.
Total Score 3
Quality 3
Trustworthiness 4
Responsiveness 4
lack of the responsibilities
- Ryan C.
- Verified HomeBuyer
- May 04, 2022
- Orlando, FL
at the beginning sales was nice, during the finical was terrible, at the end I have to use my cash to closed the house, and still delayed the closing date due to not completed the house , after close multiple area either not completed or install unproperly . such as leaking water from the ceiling , from garage wall. missing tiles from the kitchen or bathroom, my house closed on3/30 it is been over 1 month now still finish all ..
Pulte Homes responded:
We were so disheartened to read your review as this is certainly not the experience, we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com.
Total Score 1
Quality 3
Trustworthiness 1
Responsiveness 2
They do not tell you everything you need to know,and after you close you have issues and don’t know who to call
- Sharon P.
- Verified HomeBuyer
- May 04, 2022
- FORT MYERS, FL
I don’t think I would ever buy another home by Pulte , after you sign and have issues you can’t find out who to call . Too frustrating for a senior like myself
Pulte Homes responded:
We were so disheartened to read your review as this is certainly not the experience, we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com.
Total Score 2
Quality 3
Trustworthiness 2
Responsiveness 2
VERY professional and responded to issues promptly
- Teresa V.
- Verified HomeBuyer
- May 04, 2022
- Seffner, FL
We have a few issues with the home and Pulte has been very responsive in getting the issues addressed. We are still waiting for the "punch list" items to be completed but all in all it we have nothing but great things to say about PULTE!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - Very responsive to all of our needs.
- Jonathan S.
- Verified HomeBuyer
- May 04, 2022
- FORT MYERS, FL
Very responsive to all of our needs.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Knowledgeable, Professional and Courteous.
- Jay N.
- Verified HomeBuyer
- May 04, 2022
- Davenport, FL
The level of craftsmanship and professionalism the builders at Pulte exhibited during construction was above and beyond what we expected. They walked us through every aspect of the project and their attention to detail was impeccable. We look forward to working with Pulte again in the future.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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