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Pulte Homes Reviews
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What Homeowners Have to Say About Pulte Homes.
Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15686 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Pulte Homes - Very slow almost non responsive in correcting issues after the
- Ramon C.
- Verified HomeBuyer
- May 04, 2022
- Fort Lauderdale, FL
Very slow almost non responsive in correcting issues after the closing. I’m not talking small things. They are very slow or non responsive to correct the issues. No matter how serious they may be. Yes I repeated my self. That’s how ignored I feel.
Total Score 5
Quality 3
Trustworthiness 2
Responsiveness 1
Poor quality of Workmanship
- Scott L.
- Verified HomeBuyer
- May 04, 2022
- Bradenton, FL
Stay on top of your superintendent. They throw these houses up quickly and do NOT pay attention to quality. I had multiple walls that were not square and are still being fixed two months after we moved in. Once you sign and move in you are not a priority.
Total Score 3
Quality 1
Trustworthiness 2
Responsiveness 1
Pulte Homes - Over all it was an okay experience.
- Anonymous
- Verified HomeBuyer
- May 04, 2022
- Minneapolis, MN
Over all it was an okay experience. The workmanship seems rushed and we don’t feel like it was detail oriented due to it was a bigger company with many units that were being worked on all at once. With staffing changes within the company, as buyers we suffered insufficient communication which lead to some complications with our overall process.
Total Score 4
Quality 2
Trustworthiness 3
Responsiveness 5
Great
- Anonymous
- Verified HomeBuyer
- May 04, 2022
- Georgetown, TX
Very Flexible and good builders
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
Pulte Homes - I’m extremely upset not finishing work after I moved like my
- Ashok P.
- Verified HomeBuyer
- May 04, 2022
- Olmsted Falls, OH
I’m extremely upset not finishing work after I moved like my laundry room should be gas point for my dryer I have numerous email phone call text but up to date I’m without dryer construction manager Ryan not helpful at all my flooring needs to fix over a month nothing done broken fence that’s before I moved in and numbers of promises still not been done I would not recommend to my friend or family I really had bad experiences with construction manager I’m very upset Thank you
Total Score 3
Quality 4
Trustworthiness 4
Responsiveness 1
Pulte Homes - I would like to thank Gabriel who made it possible for me and
- Arnold M.
- Verified HomeBuyer
- May 04, 2022
- Rio Rancho, NM
I would like to thank Gabriel who made it possible for me and my family to have our beautiful home . He believed in me , we have only been in this country for 1yr 7 months but he made our dream come true of being a home owner here in America ,he kept us up to date with everything and he always answered our calls when ever we called him . I’m giving him 5 stars he is the best . Thank you so much Gabriel for everything . And I would also like to thank my site manager Eric he made it possible that we close on time and always made sure he kept us up to date with the progress .I also give him ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Sloppy sloppy sloppy
- Ann M.
- Verified HomeBuyer
- May 04, 2022
- Celina, TX
This house took 7 months longer to build than anticipated. Sloppy, dirty, incomplete work. Horrible attention to detail. I closed 2 months ago and there are still broken cabinets that need to be fixed and the microwave/oven combo is still MIA with no ETA. You have to beg for updates. Everything that I pointed out and placed blue tape on during the walk thru, either didn’t get done or I was told by Jose that nothing could be done about it. The things he promised to get fixed, never got fixed and they just went around and removed the blue tape but never fixed the items. I am a single mom who ...
Pulte Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^AH
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
If you want to make a crisis for yourself and your capital and insult your conscience and personality. Deal with pulte
- Behrooz Z.
- Verified HomeBuyer
- May 04, 2022
- Minneapolis, MN
A collection full of lies, slander, insults to the personality and intelligence of the customer, I spent nearly a million dollars, my house lasted 24 months instead of 6 months , During this time, the Pulte managers in MN committed racial discrimination instead of apologizing. Eventually, instead of enjoying our first home in the land of dreams, we will carry a bag of pain and insults for the rest of our lives. This is my Pulte Experience for USA welcoming
Pulte Homes responded:
Thank you for making us aware of your experience. We are very saddened to hear about how your experience left you feeling and we have reached out to the leadership team within your local division to contact you as soon as possible. ...
Total Score 1
Quality 4
Trustworthiness 1
Responsiveness 1
I would have thought the house would have been of better quality.
- Andrew P.
- Verified HomeBuyer
- May 04, 2022
- Okatie, SC
It took from Sept. to one day before closing (March 31st) to tell us we were approved for a mortgage. It should not take that long. Still having issues after closing and I hope they can be resolved.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
Pulte Homes - I have been taken care of every step of the process.
- Dong Y.
- Verified HomeBuyer
- May 04, 2022
- Wood Ridge, NJ
I have been taken care of every step of the process.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great quality for the price paid!
- Anonymous
- Verified HomeBuyer
- May 04, 2022
- Aurora, OH
Great brands and materials used during construction! Communication with our sales rep and construction manager was quick and easy during the process.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Delayed in completion and unprofessional staff in closing
- Ran C.
- Verified HomeBuyer
- May 04, 2022
- Davenport, FL
delayed in completion and unprofessional staff in closing. Bad experience!
Pulte Homes responded:
We're disappointed to hear this, but we thank you for your feedback as it is invaluable in helping us improve the home buying experience for our customers. If you have additional thoughts you'd like to share, we're always listening at customersupport@pultegroup.com.
Total Score 1
Quality 3
Trustworthiness 1
Responsiveness 2
quality and responsiveness to issues.
- Helen C.
- Verified HomeBuyer
- May 04, 2022
- Saint Paul, MN
What I LIKED MOST IS EVERYONE WE HAD TO WORK WITH WAS SO KIND AND HELP FULL.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - We love the layout of our house.
- Raymond W.
- Verified HomeBuyer
- May 04, 2022
- Haslet, TX
We love the layout of our house. The closet and cabinet space is great
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - Good workmanship and service yet a little bit pricey
- Chia-Lin T.
- Verified HomeBuyer
- May 04, 2022
- Orlando, FL
Good workmanship and service yet a little bit pricey
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
they say but they hesitate
- Salvatore B.
- Verified HomeBuyer
- May 04, 2022
- Flemington, NJ
read all the information before twice
Total Score 3
Quality 3
Trustworthiness 2
Responsiveness 2
Pulte Homes - Process was smooth and issues handled well and timely.
- Troy W.
- Verified HomeBuyer
- May 04, 2022
- Zionsville, IN
Process was smooth and issues handled well and timely.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Poor quality, poor customer service
- Anonymous
- Verified HomeBuyer
- May 04, 2022
- Wadsworth, OH
I would not recommend Pulte homes to anyone. I anticipated the quality and craftsmanship to be below average, but Pulte went even below that. I have a strong background in construction management so I expected that I'd have to fix some minor issues, but each day that we are in the home, I find another shortcut taken by the contractors that they use. I would recommend to any potential buyer, do extra research and find a builder who still has pride in their work and treats customers right, instead of just a number. These homes are too expensive to be built this poorly.
Pulte Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^AH
Total Score 2
Quality 1
Trustworthiness 1
Responsiveness 1
Very Pleased with our new home.
- Ron R.
- Verified HomeBuyer
- May 04, 2022
- Menifee, CA
No new home is “perfect” but Pulte certainly aims for that and as a result you will take delivery of something quite great. Pulte is also very VA friendly and zero down to them means 0 down. Now fellow Vets if you have debt keeping you from being where you need to be to qualify you may have to put some skin in the game to level the playing field. Don’t construe that as a down payment. Construe that as Pulte genuinely wanting to make sure you can afford the payment and not get in over your head. They also give Vets a break on the earnest money needed to hold your lot and build. This is not ...
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
Very bad quality construction and very bad builder
- Rahul T.
- Verified HomeBuyer
- May 04, 2022
- Matthews, NC
I will not recommend anyone to buy pulte house , it would be better if you buy small builder house and save your money. Pulte is very bad and they don’t build quality house. Provide wrong in while booking and hide things at contract time.
Pulte Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^AH
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Pulte Homes - The pandemic and weather slowed the process down which was frustrating
- Anonymous
- Verified HomeBuyer
- May 04, 2022
- Lake Stevens, WA
The pandemic and weather slowed the process down which was frustrating but the builder and office staff kept us informed and worked with us.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Good
- Meenu T.
- Verified HomeBuyer
- May 04, 2022
- Fort Lauderdale, FL
My experience with the builder team was great. They always responded but there are things I guess are not in their control when it comes to trades. I have so much pending. So frustrating. My experience in that matter has not been the best. 30days after closing still chasing after to get trades to complete the punch list. I believe Pulte could do better with their process about building and completing.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
Excellent
- James D.
- Verified HomeBuyer
- May 04, 2022
- Fair Lawn, NJ
Awesome team effort..right from inception..Salvatore to Stefano...everyone was brilliant
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Poor Quality
- Bradford L.
- Verified HomeBuyer
- May 04, 2022
- Estero, FL
Our family has purchased five Pulte homes in the past few years. Pulte has changed. Their mortgage company will tell you they will work with you on pricing but then not match a competitive bid. Construction was a disappointment from start to finish. Sub contractors did poor work and not mutch follow up by supervision. Pulte insisted on closing on a home that was not finished and very dirty. We are still trying to get warranty work done. I understand the times we are living in but that is no excuse for poor craftsmanship or Pulte saying there is nothing they can do about it. This has been ...
Pulte Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^AH
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 2
Ben, the construction manager was very detail and helpful
- Markell S.
- Verified HomeBuyer
- May 04, 2022
- Celina, TX
Stephen the sale person was extremely hard and rude to work with. Will never do it again
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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