Pulte Homes Reviews

I wouldn’t recommend buying a Pulte Home and I question a lot of the most recent 5 star reviews, because myself and all my neighbors around me have the same opinion. If Pulte Homes focused more on building quality over quantity, plus picking the right sub contractors instead of sub par contractors, they wouldn’t have so many issues. Myself and my neighbors are very dissatisfied with how Pulte has handled follow ups, etc. We’ve been waiting for months after closing on various things like gutters, seeding our yards, appliances, etc. The only silver lining is after going through two unprofessional Field Managers, our current Field Manager, who I won’t name for the sake of privacy, actually does a great job and is very straight to the point, honest, and paints a clear picture of what the issues are and how to fix them. The Building Manager we’re currently working with needs to be promoted and could turn that company around from sub par to great. ... More

Good but always room for improvement

Responsiveness to issues is so poor. Quality of homes is poor and customer service is horrible.

The help and professionalism from sales associate Marilyn and construction supervisor Frank was outstanding! Also Ryan and James from Pulte mortgage made the loan process a breeze. Thank you!

The people we worked with were all outstanding

The construction team are good and responsible. Although the delay of some appliances, in all, they are good

Very satisfied, great house and location.

Great sales rep and construction team.

Loved working with the people at Pulte! Everyone has been so helpful to us every step of the way.

Would definitely recommend buying a Pulte home.

The quality of work was good. Everything commuted was delivered. They were not the best in communication but other than that no problems

Despite nationwide delays in material I was kept in the loop by David. I was out of state but the construction site in face time was always clean and organized. Very well constructed home with only a few issues (minor) to resolve post closing. Excellent job!

From day 1 it was poor craftsmanship and service. Literally not happy with any portion of this process. At this point I only view the structure (don't even feel comfortable calling it home) as an investment.

We were so excited to build with Pulte, as we had heard great things. Most of what we heard was not our experience. Working with Charity in the sales office was the highlight of the experience. She was super communicative, friendly and went above & beyond for us. After purchasing our lot and selecting our finishes, it was downhill from there. The construction managers would rarely communicate, and even when we reached out would it respond to emails. They didn’t follow through on things they said they would do. We have been in our home for over a month now, and are still waiting on things to be done that we’re supposed to be done before closing. We love our neighborhood, but really wish we could have built here without going through Pulte. ... More

This was a wonderful experience, and I would recommend them to anyone looking to buy a home. The entire process was a breeze.

Love my home but slow to respond on finishing items

Cutting corners seems like the standard.

I would like a call from my builder.. no one will call me back after contacting them multiple times. This is super frustrating. And today I found out I have water damage in my home from the rain. I would not recommend Pulte.

Contractor Mike has been very helpful and informative

My overall experience with Pulte has been fair not great. I'll start with the positives then go into the negatives. The staff at Pulte Mortgage do a great job of staying on top of the home buying process. I've been in my new home a little over two months and it's starting to feel like home after living in hotels and an apartment for almost a year. They build a solid house but the overall workmanship toward the end was a rush job to get the house closed. John, my construction manager is the contact person for the company and he does an excellent job of trying to make the customer happy but he is only one person. The thing that leaves the biggest pit in my stomach is the kitchen upgrade. Right before closing; in fact days before closing I found out I would have mismatched appliances. Most women, the kitchen is their space. Although, I'm no Martha Stewart as far as cooking however I paid for an updated kitchen. This is a supply chain issue, however Pulte knew for months about this issue and didn't inform me. Having mismatched appliances in a kitchen may be cool for some else but not my style. It is equivalent to having different tires on a Lexus. You have tires but some thing doesn't look or feel the same. I would have been willing to purchase my own oven and microwave to have matching appliances. Just a thought for future purchasers. ... More

After this experience, it is clear that Pulte takes pride in their build. Their team clearly communicated, set the right expectations and delivered on their targets. I'd recommend Pulte to anyone seeking a professional builder, and highly recommend the sales and builder team that I had the pleasure of working with!

The entire closing process for our house was absolutely mismanaged and terrible. Our construction manager was great and bent over backward for us, but the corporate team members, sales staff, etc. were hard to work with and unresponsive.

The people were great and all were helpful.

We have been in our house for about 7 weeks and the biggest thing I noticed is how best up the cabinets got during the remainder of the build. Our cabinets have so many knicks and scratches. Also, two of the side panels of the kitchen cabinets have what looks paint overspray on the bottom. It looks absolutely awful. It's disappointing because they don't look like brand new cabinets. Pulte should consider covering the cabinets after install to protect them.

Dustin and Diane were excellent to work with. Many last minute issues were pulled off to make sure we closed. They went above and beyond! Im more disappointed with the quality of painting, title work and cleanliness at the delivery of the property. For the price I paid, I expected way better.