Pulte Homes Reviews

Pulte was there walking me thru the process of buying and truly made it stress free.

The house is great but there were a couple of minor repair items that I discovered after moving in. I followed the process and sent them off to the warranty mailbox twice but have never received a response. Other than the responsiveness the overall experience with the builder has been very good.

Pulte has a great design & build team that works closely with the customer. There was ongoing communication and all milestones were met. We had no major issues during the entire process. It took Pulte's Creekside team three months to convert an empty dirt lot into a beautiful home. They followed up quickly to resolve a few minor post-construction issues.

Happy with purchase

The time it took to finish the house was longer than promised.

My wife and I are very pleased overall with our home. The build process took a bit longer than we had hoped but with weather and the climate of the housing market currently it is somewhat understandable. Our building manager was helpful in answer our questions and noting discrepancies found throughout the build process as well as after closing. Although we have experienced some difficulties resolving these issues in a timely manner. I would certainly recommend pulte to others.

Recently i got a inventory house at Dallas. It is nicely built. only the worry part is, it does not provide clean or smooth finish on some of the stuff. Pulte claims they are not custom grade but production grade builder, so smooth finish will be missing in some edges etc.

The sales process was bad. The sales rep didn’t listen to our concerns and let us make assumptions that he could have easily clarified. This lead to many disappointments when we didn’t get house feature we thought we had purchased.

Great value for the money. Detailed finishing work not the finest.

Our new home is beautifully designed and many many things are just perfect! But there are also many little problems that are annoying and difficult to get resolved. Nothing is urgent anymore (the one urgent problem was fixed but only after a 10 day wait). The project manager is overwhelmed so there's no way that he could possibly address the issues. We hope that Pulte will respond within the first year of ownership so we can have the perfect home we dreamed of.

Very satisfied.

Overall a good experience and look forward to enjoying many years in our new home.

Plan for the build to take as long as the original projection window despite any positive comments regarding finishing early. If you need to make temporary living arrangements make them based on the full amount of time Pulte has to complete your build. Look at what is written down as and building modifications or interior elements on paper carefully. Mistakes were made on mine that essentially “became my problem” because I signed off on number and descriptions ( which made no sense to me) trusting that they were recording my selections accurately

No doubt that Pulte homes are high quality homes and the way the explain about the home is real worth .

Overall the building experience was positive, they finished the home in the time they promised, quality of the build was good, some small details that were fixed. In summary my experience has been positive.

Craftsmanship leaves a lot to be desired I can not rate responsiveness because I’m still making a list and have not submitted yet but it would not let me leave it blank.

Follow up to correct issues after closing is slow. Would at least appreciate a periodic phone call or email status report on outstanding items. Has been >2 months since reported by home owner...a growing concern.

We love our new home and we have had quick responses for things that needed addressed.

So far so good

Pulte makes a great house that we really love that's energy efficient and a style we like. Responsiveness to emails and calls was great prior to closing. However, after about a week of living in the new house, we had a list of about 5 things needing fixed. After addressing these issues with the construction manager, there was no urgency or communication on when they would be fixed. After multiple contacts with him, it ultimately took going to the Pulte sales rep and having him crack the whip to get the construction manager to fix just one of the issues. And now its been almost a month and we still have 4 items outstanding we are needing fixed with no communication on when they will get done or any timeframe...just sending us in circles with a new construction manager with no solution. Before we moved into the house I was encouraged to fill out a survey leaving all 5 stars, so I did. But now I feel like I put the cart before the horse as responsiveness has dropped off since we closed. Unfortunately moving in from another state, I was unable to attend the walkthrough and had the realtor do it, so I was unaware of the issues prior to closing as she did not catch these things. Had I raised these issues before closing, I bet they would have been handled immediately. ... More

I always like Pulte homes floor plans because plans are designed keeping customer needs in minds and plans are suitable for all ages. I like Pulte site plans too , it provides bigger lots and nice backyards, and home elevations are modern and nice. But quality of workmanship varies from property to property due to lots of third party vendors ( multiple companies works with Pulte for same Community) . I observed same plan , same upgrades installed and constructed different way and quality levels are different, field officers response varies from client to client. Experience with Sales Office was good , but we wish we should have known all other available upgrades upfront so that customer might have customized as per their personal interest. Sales person are very friendly and very cooperative , but on flip side sale persons do not explains each and every upgrades i.e electric switches, wiring options, USB port details etc.. Backsplash design and color selections are very limited., Lighting included in base price very poor quality. Overall I have mixed experience in dealing with Pulte. My Suggestions: 1)Placement of pull down attic should have been better in some plans. 2)There should be an option to take out PPC and upgrade to something else. 3)Deck size should have been little bigger on crawlspace homes (specially length from home , 8 feet is not good enough) ... More

When the contractors came back to finish touch-ups, I feel they gave better quality and didn't rush - they did a VERY good job. There are drops of paint that stand out in the overall paint job of the house. Upon closer inspection, stain on the stairs has drip marks and the hand rail didn't look like it had a complete stain at the top end. In the MBath the one side of the molding wasn't painted. The overflow holes' covers in the bathroom sinks are scratched up and I assume are old/re-used. Failed radon test and wasn't compensated enough to cover the fee for fixing it. Guest BR gets VERY cold - will need to be re-assessed if 5 degree difference. With door closed there is 10 degree difference. ... More

Very easy to work with and very professional.

Boulder should make sure that all cables are working. As I have lived there for almost 2 months with no Internet connection available. I’m not sure who’s responsible however cable was broken under the street and I am now waiting for a city approval to fix that issue.

Make sure you have the home builder do the walk through with you.