Pulte Homes Reviews

Great communication from James and Scott. Very responsive to our questions and minor repair issues.

During my quality walk through, I thought there were way too many issues that still needed to be fixed that had they been fixed previously I would have had a much easier walk through and less stressful final week before closing. After closing water lines were clogged with sand that I needed to wait on a plumber to fix, closet doors had not been painted, and the range vent hood had not been installed.

Worst customer service ever. The quality of the of the house is questionable.

My sales consultant Joe was outstanding! He made the process seamless. PGP Title was the best. Timelines were met and moving in was easy. Builders team was good and promised to be there if needed but they did not seem to care after to handle important unfinished issues. Pulte warranty, to date, have been poor handling service requests. Very disappointing after such a great home buying process.

It was a long and painful experience. The last part of the completion was awful to say the least. We didn't like the way we were treated by some members of the construction team.

Buying experience was good. However, not so much with build experience, primarily due to constant turnover of build managers (4) and inconsistent (at best) communication that came with all the changes. Build material quality seems very good, with some of the trades being excellent and a couple substandard. Upshot being we believe Pulte had more houses in construction then they had material availability, managers and preferred subcontractors. Expect the pandemic was a partial cause for some of the issues.

Good location and property priced fairly but the construction quality is not good. Also, lack of responsiveness and follow-through when issues were raised.

From Rachel our sales person to Nick our construction manager, we could have not been happier. The were always transparent with everything and the building of our home went very smooth. I love our new home as with the open floor plan we picked it worked out great for my wife and I. I would highly recommend Pulte Home Builders on your new home.

Sales experience was poor relative to communication,, actual lot options and time frame for building. But once the contract was executed, the design department and the final construction manager (we went thru more than one as the first was inexperienced) were excellent with prompt communication, attention to detail and going beyond and above to accommodate our requirements.

From the seller to everything in between, they were efficient. Closed in only a month

Nothing special to report. House is overpriced. Paid over 1/2 million for a 2 bedroom/2 bath home with 1900 +/- sq. ft. GLA.

This was our second house, first new construction, and we were very happy with how easy the process was. We had a great sales consultant, design consultant, and build manager that kept us informed throughout, amidst numerous delays that were out of their control.

Great process until the end

Going on two months in the home and still no cabinet hardware. Good luck with getting any resolution on issues not reported during the final walkthrough. My cabinets were installed poorly, and I’m struggling to get Pulte to fix the damages. Communication is poor, and I was accused of causing the damage myself. I’m so disappointed. Every time I reach out for updates on my outstanding issues, I am made to feel like a bother. The sales process is great…but the experience after the purchase is complete can leave you feeling devastated. Tip- stay in that house during the final walkthrough until you catch every little issue. Get on your hands and knees and inspect the cabinet installs carefully. You should not expect to have to do this, but I missed some of these things and now I’m in the position I’m in. I have had to come to terms with other items I reported will not be fixed. Had I known…. ... More

We relocated from California and found our home via our realtor. The sales staff did a great job and Steve held our hand throughout the building process. We love our home and couldn't be happier.

Angela was an excellent communicator. She always responded to my text and emails despite the overwhelming challenges. She was cordial and respectful. Brandon on the other hand kept making promises he could not keep. My property still remain unfinished 60 days after we had fully paid the Builder in cash.

Chris site manager is awesome very detailed into his work . Very knowledgeable and attentive about anything you ask him about the site . He’s a great person as well . Please give him a high praise Chris your awesome Sir . Give him a raise too

Pulte homes are trash.

We started the process with Tyler, who by all accounts is a true professional in every aspect. He kept us informed, explained things when there were questions, and provided updates throughout the build. Daniel gave me a thorough video tour of my home (I don't live in Florida currently), answered questions, and followed up on any and all issues. Matt was great with answering any detailed questions after the build and closing, and has followed up on all issues, which were few. I'm very happy with the result and the performance of these three men!

Would like to have better responsiveness to issues

The overall experience is great. The one problem that I encounter is the lack of responsiveness to pending issues. I moved in about five weeks ago and still have pending items pending with little support.

Poor workmanship and slow response to issues

I would tell prospective owners that it is a well made home and great area to live in.

Not a man of many words, but Bryan(Sales Agent), Phil (Contractor), and the entire Pulte Family made our first time home buying experience for me and my family amazing. Thank You and I highly recommend purchasing a home with PULTE!!!!!!!

Thank you and very happy with all the process !