Pulte Homes Reviews

Pulte townhomes are beautiful and practical. Buying experience was good but could have been better if sales representative provided more details about the options along with their benefits during selection. Some slight modifications in design (eg. doorbell on garage door) can make the home experience even better. Overall great homes and will recommend to everyone.

The end to end home buying experience was seamless. The home was delivered within the timelines and per the expectations set in the contract.

Follow ups on items after closing can be improved

Uniformed process from Sales, to Mortgage, to Site, to Title. Was a bit nervous going into it but it went better than I expected once closed.

I love my townhouse and the craftmanship

The building experience was good as we could visit the home anytime as long as there were not workers present. They kept you updated on issues that may delay the home being finished. Overall, they were easy to work with and were responsive on questions asked.

Pulte homes are known for their built and quality. Although I can say I am happy with my new home, the same cannot be said for the buying and building experience. The communication from the site manager, the loan office as well as the sales agent was lackluster. Every little update required communication from the customers part and never was anything communicated by the initiative of these company employees. Overall I’m happy with my home, however if you must buy a pulte home keep into consideration it might not be a wholesome experience.

Paint work was not high quality or complete, some jobs not complete around home.

Overall our buying experience was good from our sales agent Melissa and Luisa our customer service care representative! Due to several delays and supply issues, our building time frame was heavily impacted, Communication could have been a little better. Very Disappointing was the lack of workmanship and attention to detail regarding structural walls, sparkling, painting, door frames and outlets when we moved in. Though Luisa our representative is handling these issues attentively, we are inconvenienced by contractors coming in and out to fix! If we had a proper walk through these issues could have been handled properly before our move in. ... More

I would tell future customers that pulte does not care about thier homebuyers and that they will continuously talk about thier reputation but have no interest in fulfilling that reputation. The house looks beautiful but truly should bot have been a pain for a home buyer to have to make so many complaints or work orders for what should be a walk in ready home.

Overall a very good experience and professional.

Lots of ups and downs buying a house was emotional Rollercoaster but at the end its all worth it and we have a lovely home.

We are very happy with the service and the home.

This was our first time home buying experience and Pulte was very responsive and good at explaining the building process. Sales rep and field manager were excellent. However, workmanship from the contractors used was ehhh. Visited the house as it was being built everyday to make sure nothing was missing, installed incorrectly, or broken.

My experience has been mostly hood. However it’s been a month and I still don’t have a front panel for my cabinet face for below my stove top.

Working as a team during the process.

Great experience working with our field managers. Always were quick to fix any issues that came up even after closing. Warranty manager also has been quick to get any issues resolved. Great service.

Very happy with my new roslyn home - just like the model. The builders were prompt, professional and completed the whole job when they said they would. Extremely happy would highly recommend

Paul and Todd were very responsive during the entire process. They did a very good job

Months of delays aside, which were hard to deal with at times, the overall process from our Sales Agent Jason to our Construction Manager Erik, and to our Mortgage Team (Kris and Ashley) was a very smooth and efficient process. Watching our house become a HOME has been an amazing experience.

Overall I had a great experience building my home in Lakewood Ranch Florida. Sales always kept me up to date, and the construction process went as expected. After settlement the only repair items remaining are cosmetic. For example: dented doors, paint in the grout, broken screens, etc. all of these items are easily mitigated.

This was our first new build. We were pleasantly pleased with the transparency of the process.

Manny and Austin have been great on the construction side and warranty side to fix issues, but the quality of the home is poor. Clearly sloppy and quick work just to get the house done. Cabinets aren't level, trim is not square or flush, paint is sloppy and dripping. Paint is everywhere in grout and on the floor. Doorways and walls are clearly not level or square. Drywall finish in the entire upstairs is bad and has to be redone. The landscaping was quick and pretty sure the sod was dead when installed, grass still hasn't grown 2 months in and not sure if Pulte is going to replace it or not.

Jordan (ConstructionManager) was terrific. He was a great communicator, followed through with every request and delivered a new home that was nearly perfect. Love Pulte!

From the beginning when we were gathering information to decide to build at the location, we received excellent communication. We knew the choices we had for upgrades all the way to the finishing with the construction manager. Everyone responded to any questions within 24 hours and resolved any issues we requested. Highly recommend building with Pulte! Our home is beautiful and high quality.