Pulte Homes Reviews

When the builder did a walk they with me he gave me his number and told me as I discovered items that need attention to let him know. Well, he doesn’t answer his phone nor does he return messages. The Pulti warranty company doesn’t answer the phone either. I feel like I’m being ignored.

I was disappointed with problems in the kitchen

Unfortunately, I wish I could give 5 star reviews. While the manager was great, all the issues have began after we moved in. The quality of the products isn’t great, some caulk is already falling out, 6 weeks after we moved in and some of the items that were out in the punch list still not finished plus new issues came up. I think the house building process was rushed and the could have been a better quality control.

Make sure everything is done before you close.

Quality of materials bad

Kept me out of the loop majority of the time and periodically checked in to see how things were going, however, never actually followed up on anything. For example, asked him to fix a bedroom door that wouldn't close and he said he would come by that week and he never came. I asked him at move-in to remove some stickers from a window and 2 weeks later I went up to him in person and asked him to come right then to remove the sticker, but he never remembered to come on his own. Still have several things he said he would stop by and fix and never has, my garage door doesn't even lock and he hasn't fixed that yet. ... More

Overall nice constructions although a little shoddy on some things (crown molding, paint, pavers, etc.) also, some of materials used are of the lowest quality (switches, outlet plugs, bath fixtures). Warranty department is also slow to respond and requires multiple phone calls/ emails to get a response (if they respond at all).

Closing date was moved two different occasions. July 21 to August 28 and then to September 28. Issues that were brought to light weeks before closing have still not been addressed or resolved. Customer care only sends emails, no phone correspondence.

This is the second home we built with Pulte. The quality isn't the same and there were minor changes that impacted overall quality and value. Cabinets were made cheaply, front steps are no longer concrete but small TREX steps, porch is barely wide enough to walk, garage is ridiculously small and you need to pay extra to get a larger garage. My third row SUV BARELY fits! Cars are larger nowadays and families have bikes and cars, golf clubs, snow blowers, lawn mowers that need to fit in a typical garage and they don't! This is where the value for what we paid has gone down. Buyers need to be aware that standard options aren't suitable for most families, and you need to upgrade a lot to be comfortable. ... More

So much wrong .. should not be like this for a newly built home.

Great Sales Personal and Mortgage people Construction crew chief was vey good ,, quality workmanship on house----well not so great ..... The personal building appear to less then qualified and in a hurry to get work done alot of simple quality features missed... trying to get things corrected good luck see ya in a the next lifetime.... after you close---your almost on your own

Pulte builds cheap quality homes. After moving in I definitely felt that in terms of value proposition, it is not worth it. The homes are built with cheap quality materials and finishes.

Initial sale about the purchase was easy and comfortable, not pressured. The project manager listened to our problems with the house, relay’s they will be resolved then you fill out a work order and get no where.Finish work is subpar.Sod looks dead in parts of the backyard, window seal broken so I see condensation.Baseboard going into the attic not finished.

Take too much time to respond and too many repairs after closing

Middle-of-the-road builder suddenly finding themselves building $1m+ homes. Nice people, but really out of their league. It's unclear whether the company even really wants to be selling houses this expensive. It's clearly a struggle for them internally.

Please have somebody in a higher position yo review my problems. Tried for weeks to get someone

They have been extremely poor in responding and repairing things that needed to be corrected. Some of the items should never have passed inspection

my kitchen slab is build incorrectly it seems dont know how to fix that issue

After closing on Jun 14, I’m still waiting for some repairs to be done. Kitchen cabinet missing baseboard, missing crown molding, etc. The pending issues is taking to long to be resolved.

Very disappointed in the overall conclusion and move in experience. Also, there should be two elevators in each building not just the one, with the amount of use they get.. Very unorganized. Once in, did not find the cabinetry nor the shower doors to be of good quality. Also, have reached out to have questions answered and no one at the Management company has returned my phone call. Rather dismayed, as I had heard good things about Pulte.

Many tasks not completed on time. Many things not known when making selections.

Overall ok. But no proper response for any issues.missed few things.

Well it’s overpriced, every windows are not done correctly so you can’t install window shades and garage doesn’t come with basic paint for almost 500k house and this is our 5th brand new house and all the houses we ever purchased came with basic paint so doesn’t look like patches on the wall everywhere We took a walk with construction person and made a checklist and 50% of items were not done and at finally inspection we pointed out and he reacted as it’s normal than finally got it done. Would it recommend pulte to anyone- not really Let’s see what happens at end of year inspection now

This home building experience has been the least enjoyable of the last 3 I have been through. Quality control and workmanship were horrible and 6+ weeks later, I’m still dealing with all of the issues upon move in. I had to have a meeting with the Customer Care Specialist yesterday to go through the laundry list of punch list items yet to be addressed. This takes time out of my busy work schedule. If I had wanted to buy a fixer upper and go through a renovation, I would have done that. The reason to build a new home was to avoid all of these frustrations! Is the home beautiful? Yes. Am I frustrated with the amount of follow up required to get his home completed? Yes. ... More

Our ceiling seams and wall seams were less than professional. Pulte sent APV to address. The APV tech informed the only way to correct the ceiling mismatch was to have the complete ceiling texture reworked. It's been 2 weeks and no followup from a Pulte rep.