Pulte Homes Reviews

Buying a new build can be scary but this process was very smooth. Our home was completed on time as promised and we had a wonderful team with Monica in sales and Kevin as our project manager. They made us feel comfortable and confident the entire process. The home is lovely and we've had no issues other than a minor plumbing issue on day one that was not followed up on (hence the 3 star) but overall it was a wonderful experience. If I ever buy/sell/move again I would very much consider a Pulte home. Thank you!

Pulte is a quality builder but he’s only as good as the Sub Contractors he hires. Workmanship could have been better but overall I’m satisfied with my purchase.

Our initial building meetings went fairly well. We did run into a few hiccups along the building process. The completion of the build was within the promised timeline. The construction manager was helpful our initial sales person made a few mistakes, causing our realtor to have to do a lot of back work for us. Once in the home, the overall craftsmanship is OK there are some things that were skimped and some things that were done very well. This is our first new build, and we’ve been in the home for a month, we will need more time to complete a more in-depth review.

We love our new home but had some trouble during the construction process. Some of the information we were getting from our sales associate and construction manager turned out to be misleading. We had difficulty getting the construction manager to respond to us at all. His manager should have stepped in to assist if he was overloaded. The post closing support has been good from Julie. You expect a few minor issues here and there with any new construction and Julie has been very responsive.

We love our new home. Plan on spending a couple hundred thousand more than the base price. The lot is not included. And everything is an upgrade. Everything!! If I was younger, I would have taken the included kitchen and tore it out to remodel after purchase. I’m just not up to living through a major remodel at this point. I do feel it is mostly a quality build, especially ventilation and structure. Service after close has been prompt but they were unable to resolve a faulty low quality kitchen pull out. The convenience kitchen package was not worth it. The only other thing that looks lower quality is the baseboard and the lack of shoe molding. We were notified that our selected backsplash was discontinued and they wouldn’t allow us to go to the showroom to pick another one. They wanted us to pick it from their online link. We decided to get our own after the build. For the same price, we got a much higher quality beautiful backsplash on our own. Overall, we are very happy with our new home. It was mostly a good experience. 90% positive. We have not had any major problems after 7 weeks living here. ... More

I am a senior who is alone and have decided I needed to be near family. my younger brother and his wife were very cordial to invite me down to fort myers to live near them. The stress of the situation was I am alone and did not have guidance on all this Technical stuff. My brother is my POA and Pulte would not allow him to sign for me at the closing. He lives here so it would have been convenient for everybody except apparently the title company. Thankfully Pulte had an employee who was very kind. Instead of insisting that I sit alone at a kitchen table signing documents online that I didn't understand she willingly fedex me the closing papers so I could read them and sign them with a pen. Imagine that. I'm grateful for Darlene. This was a stressful time for me and she turned it into something I could deal with. ... More

Far too many issues and repairs needed within the home

After moving, I realized that inside walls don’t have insulation at all. Voices and TV sounds are the echoing in entire home. Even water sound in bathroom is echoing in home. It’s very disturbing.

It was a really great experience.

The Project Manager was great, so was the sales person and the HOA.

This is our third home in SW Florida with three different builders. Our delivery expectations were high but were disappointed with the final product and the amount of items required to be repaired on our 30 day punch list.

It’s been a lovely home so far! We’ve had a few issues that came up and we’re address right away. We’re very appreciative to Pulte for our new home, and first new build!

I want to say that everyone we dealt with at Pulte during this process was polite, professional and truly wanted to do the best job they could. The final product is everything we had hoped for and more and our punch list is a few simply cosmetic issues. No serious problems or malfunctions of any kind. Malcom did a great job and his follow up was excellent.

Very responsive before the sale, less so afterward, For example, I requested the name of the interior paint 3 weeks ago!

Closed on house on time which I appreciate but there are a few key construction issues that were missing before and after closing that I wished they were addressed without me needing to find them and ask for them to be addressed and wait for response and follow up on fix

The overall experience is good.

Overall, this was a good experience. This is our 2nd time building, but first time in Florida. Our project manager, Austin, was great. He was always responsive when we brought a concern to his attention. He consistently kept us in the loop as to what was taking place and the next steps. The process did take a bit longer than expected due to delays, but the house turned out great with all that we asked for. Side note: Ask for shutters in the backyard, they do not come with the home.

I enjoy my new home

Home buying experience is good but Service response for issues is not as it supposed to be. Since we moved in none of the pending issues are resolved even after 2 months of closing. Didn’t feel like it’s not the correct value for our money. Construction quality can be better as well.

Overall we had a good experience with Pulte Homes. The sales process was average but the build process was great. Our Construction Manager Phil did a great job providing us updates weekly and answered all of our questions quickly. That said, the responsiveness after we closed and moved in to issues we didn't during final walkthrough has been slow and at times, frustrating. Overall it was a good experience and I would recommend this team from Everton Creekside in Peachtree City to friends and family.

The overall experience was ok, just we had some issues with the trees and garden and It is taking so long to repair. Other than that the house is great. I love it.

Overall we are mostly satisfied with the house. However, we felt like it was rushed as we approached escrow time. The process does take a long time but laying sod the day our escrow closed wasn't appealing. The wood for the backyard fence needed replacing in some parts. QAQC missed some rotting planks, but the warranty team was quick to repair that. Why couldn't the wood be treated/waterproofed as we have a part of the fence that is bending and nails that no longer play a part- especially if you're dropping over $540K. There are lumps under the carpet and some might even be a screw or nail. There are some nails that are sticking up from the carpet under the stairs that have needed to be hammered down as well. Take your time and do it correctly. ... More

During the construction process the response was impecable, the construction manager answered very fast, and was always available. Now we have the house with AC problems in the two bedrooms of the first level, the response was 5 days later and arrived to the house without notice, and we were not on site, so we lose the opportunity to get it fixed, and still is not repaired. Also the sprinkler system is not working in automatic, even configured, so I have to use it manually by opening the exterior valve. The backyard grass was replaced twice, and the sprinklers are buried, not working properly. ... More

The sales person and project manager were both professional and responsive to my concerns with fair resolutions

Delivered on time. Everyone we worked with was helpful and responsive. No major issues but a few workmanship misses. Generally satisfied.