Pulte Homes Reviews

We didn't select Pulte as our builder, we chose a location we wanted and they happened to be the ones building here. We have had similar challenges as other reviewers on this site. We monitored our home throughout the build process and were here every week. It is clear that the quality of some of the trades is lacking and the communication among them was not coordinated. There are so many examples of this, but I'll spare you the details. Lots of rework and repairs that could have been done right the first time if anyone was paying attention. It was very frustrating to watch it all happen and not be able to do anything about it. We were told by our construction manager that "it's all part of the process." We still have punch list items from the build that are not completed over a month later, as many other people have said. The house was certainly not clean as it should have been (or as we were promised it would be) when we took possession. If you are planning to build a home with Pulte, it's good to be prepared for these issues. It was incredibly exhausting to try and manage the build process and keep track of things that we would expect them to keep track of. In the end, we love our neighborhood and we love our home. It could have been a better experience and we would certainly never want to go through it again, but we made it through. Hopefully you will too! ... More

Our home was finished on time. Pulte does some things that are on the cheap side... ie - paint is poor quality. Closet shelves could be better. Some ideas are not the best in actual conception. The home is beautiful though.

Waited for a year for a new home, a lot of construction issues, pushed to close and many unresolved issues in the home. Be aware of these promises and really push closing until rectified

Great team. Everyone was supportive throughout the process and made things as easy as possible.

Builder tried their best to make it but the raw materials used might not be good quality. Had to buy a repaired house instead of new house.

They rushed through to get it closed on time. Multiple things not completed or damaged when moved in. They said they’d fix it but we’ve been waiting over a month with little to nothing getting fixed. Have to keep reaching out and it gets pushed off. Most of the house is still good but bad experience overall. A lot of neighbors had similar experience.

Not even a month in the new home and there is a lot of signs of poor workmanship. Cabinets touched up with permanent marker. Slanted drawers, floors and walls/baseboards.

Pulte has a good reputation for providing a good product. Liked the fact that the home has a 10 year warranty on certain things.

Overall the Pulte house is a good house. The timelines provided at purchase were not realistic at all. Four - five months indicated, Ten months actual total. Sometimes multiple weeks went by with no progress. That is frustrating. Subs rushing to complete work often caused damage that the next group needed to correct.

Sales manager and Construction manager were super helpful.

It is VERY obvious that Pulte did not appropriately oversee the workers who built my home. So many massive issues in all of the finish trades. I wanted to move into my home with peace of mind and now I’m stuck in an endless cycle of fighting with tradesmen over their terrible craftsmanship. Absolutely horrible. I used the think Pulte stood for build quality. I no longer have this association with their name.

Pulte Homes - Bay 37 is at a good location.

Love our new home in Waterset!

Don’t expect Pulte to meet their deadlines. 125 days from dig date is a joke. It was almost a year, 345 days, to close. Things were still not finished and it’s now been two months and the exterior finishes are not complete. while I love the layout of our home I do not think the workmanship of the contractors does not equates to the what we paid for. For almost $450,000 we got $250,000 in finishes and workmanship. The painting, plumbing, flooring, etc was sloppily or half completed. Additionally turnover is bad. I will say our last build manager was great to work with and if it had not been for him I don’t think we would be in this house today. ... More

The experience was great from start to finish. Everything was timely done.

Work was done well and in a timely manner

John was and is absolutely great

Framing & Flooring work has been disappointing so far. Expected a lot more from Pulte.

The house looks great from the outside. As for the inside of the house, we labeled several areas that needed to be retouched during the final walkthrough and inspection phase, and they were improved mostly. However, we somehow managed to find more problems immediately after we moved in, which include sloppy paint jobs (marks, dent, dried out dripping lumps) on baseboard throughout the house, an open hole between one of the banisters and the bottom of the stairwell, missing parts of the stove leading to a wobbly stovetop, missing rubber bumps in almost all the kitchen cabinet, and cracks below the kitchen island. When we addressed these issues, some of them were fixed, some not. It is like buying a brand-new car with scratches and marks all over the place. It's not a pleasant feeling. Not to mention this house costs over ten times more than a brand new fancy car. ... More

Pulte did really well in giving us update on our house construction, there's a little bit delay on the construction as planned but it's understandable since materials and labor are short at this time.

Justin has done a fabulous job keeping us informed the entire build as well as troubleshooting anything that has gone array.

The lack and workmanship whenever an issue was addressed The repair looks worse than the original issue Such as drywall and paint Missing vents and missing fuses in appliances Concrete chipped and scratched from running heavy machinery on horrible communication when issues needing repair are addressed

Bob in Sales was excellent to work with from our on line buying experience to the follow thru on issues that developed during the process. Natalie in the Pulte Design Center was spectacular to work with. Finally, Tim the Construction Manager on site was responsive to our observations and needs.

The support of everyone to make the experience of buying a Pulte home the best ever. Adrian, Cody, are excellent employees for taking care of the items to make things right.

The experience I had from the initial sale to closing was flawless unfortunately due to current times of lack of materials and sufficient labor force the house was delayed but understandable I would recommend this property to any and all that is looking for a fantastic community and real people to work and live with.