Pulte Homes Reviews

Craftsmanship is not up to par. After living in the home for a month I’ve noticed many dents, scratches and scuffs throughout appliance, walls, doors, knobs, and floor. Deformed door/wall moldings. I also cut my foot with sharp end of screws protruding through carpeting. A few unfinished details. Place-holder stove. Garage door and front door lock issues that prevented me from entering the home for two days post closing. And significantly loud drain pipe that echos throughout first floor. Disappointed with purchase price and quality.

The house buying experience in times of covid has been stressful, everything has been on a very delayed schedule, materials and equipment used have been faulty, requiring urgent attention from the time of moving. Adding to all this , the response from the support team is very poor.

Not a bad experience. Two things we have learned from this experience. 1. Check all options during de building process. Make sure the selection and material a correct, you have to see them in person. We chose to upgrade a zero-VOC paint. The field manager told us the paint is what we choose during the building process, but on the closing day, we found out that it is not the case, they used a different paint with the same color. You have to see the material in person to be sure, do not trust what they say in the email. 2. Make sure all issues are fixed before closing. We were told they will fix exterior issues we found in the inspection after 1 week of closing. But no one showed up after 1 month and the response becomes extremely slow. So, just have them do everything before closing. ... More

Shoddy workmanship. Tile is not level, molding around all the doors was cut too short and filled in with caulk. Some of the molding around kitchen island is unpainted. Missing grout in grout lines on floor. It looks like nobody cared about their workmanship.

You can definitely tell there is a labor shortage, as some of the work completed on our home could have been done better by us. We closed with some issues identified and documented for resolution, and over a month later, they are not resolved. With some of the materials and craftsmanship, we just can’t believe that’s what you get for the price paid.

Could have communicated with me at each stage of construction more

Everything was great during the sales process. Some quality issues in the workmanship were noticed as soon as we moved in and the responsiveness of Pulte has not been the best.

Pulte has great floor plans and beautiful model homes, however, the workmanship in our home is lacking. If you build with Pulte, stay on top of your build.

The sales is great. The salesman is willing to help all the time and all the ways. If there are ten stars, I will give ten. The contract didn’t update correctly after the interior design. Some items’ name are different between contract and design brochure. It caused the wrong items are installed and can’t be changed. Lessons to learn here, please sure all the items on the contract are same as what you want. If you find differences from the brochure, just ask. Some construction issues weren’t solved until moved in. Complained many times about the remaining roof issue. But the bad quality roof still can be observed until today. Sounds like once the house is closed, you paid, this is it. Their job is done. They don’t care about you anymore. Lessons learned here: never close the house and move in unless they fix all the issues. ... More

I have issues that I submitted weeks ago and no responce yet, now i'm going to resubmitt them, if you want me number 9735581800

workmanship is mostly good...lot of small issues that were not addressed appropriately.

Kept us posted about the progress of construction but after 1 month for issues I have emailed few times to get work done and still waiting

Title company was not well organized and requested for multiple unneeded notarized signings. Many small issues with the house build (poorly sealed frames/baseboards, creaks, cracks, cabinet finishing/fit, etc.). Experience could have been better but still the design makes it very enjoyable.

The home buying experience was easy. The mortgage company was great and responsive. However, the work done on the house was very sloppy. You can tell the house was built by the lowest bidders. For example, there was paint splattered on the floor, cracked tile, towel holder was not anchored to the wall properly so as soon as we hung a towel it fell off the wall, caulking was not finished in some areas, and other minor details that you would normally not expect to deal with from a new house.

The buying was ok, the arrangement of the washer and dryer was not resolved.very disappointed

Not looking good at this point. Pulte still has a chance to improve my situation.

The designs are great however construction phase was a challenge.

the floors and walls in our front hallway and laundry room were ripped up due to water leak and have remained unfinished for almost a month.

They cheap out on good Materials. Like paint , siding , concrete driveways crack ,and the sod they use is terrible

We love our home, but for the price we paid and upgrade we paid for the orange peel walls, we are highly disappointed with the quality. You can see tape lines throughout the entire home and once we painted the walls ourselves, it was even more noticeable. You can easily see mistakes made to the drywall that was either patched up pretty crappy or not at all. Our issues still have not been resolved with other problems we reported a month ago.

entire bricks, big rocks, and lots of gravel are left underneath the sod. the paint is the cheapest they can get. they are inflexible the exterior caulking looks like a 5 year old did it the concrete entrance way to the front door is an embarrassment have never bought a house with not one towel bar in it

We closed escrow on 5/10 and have not yet moved in (today is 7/11). In the 8 weeks of availability for the walk thru items to be completed, they are not. This is not an impressive way to build trust with customers. We are less than impressed.

The overall experience was as expected and overall positive. One must also keep in mind that these homes are mass produced homes. I also want to caveat that i lived less then a mile from the site, so i was able to stop by and view the progress daily. So let me start; there were a 2 times when we wanted a minor change such as outlets moved 3ft in one direction or switch flipped so it would be on the outside wall vice the inside wall, each instance there was hesitation from the site manager, and cited some ridiculous reasons that i decided to do it myself when we moved in as they were simple modifications. it just seemed lazy, and would not have affected electrical inspections as the outlets remained 3ft apart as per code. Workmanship varied on the subcontractor used. Some took pride in their work while others you could tell were stretched thin and just got in did the bare minimum of the job and got out (these mostly appeared to be those whose work was not completely covered by the warranties) such as the landscape contractor. My sprinkler system was not installed properly and being that it was not part of the structure, not covered by the Pulte warranty and when I contacted the contractor, he and I quote "what do you want me to do about it." The discrepancies were pointed out during the final walk through, which took place 3 days prior to closing, once we closed the site manager treated us as out of site out of mind and i had to work through the warranty portal. which in some ways was better as i was contacted via email and had a paper trail. The overall experience is four stars as the process was as explained from the onset. we did receive periodic updates on the progress as indicated at the onset. Like i said my issues were mostly with the landscaping contractor and the feeling of being given an unfinished home by our site manager, who failed to follow up on several of the discrepancies pointed out during our final walk through. ... More

Many issues that we brought to Steve’s attention (field manager) during final walk through are not addressed even after moving to new home and it’s been 2 months. Field manager doesn’t pick the call from the time you get the keys and won’t handle issues in timely fashion. We had great experience with Toll Brothers home we bought back in 2017, Pulte has to catch up!!! Poor in responding to issues in timely manner. Have to wait a month atleast to get something working!!!

After closing not much of support for issue