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Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15680 homeowner reviews to learn why they are the right team to build your new home.

Pulte Homes

has 4 out of 5 stars overall

15680 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Responsiveness 3.8

Customer Reviews

Gonzalo

  • Gonzalo S.
  • Verified HomeBuyer
  • November 16, 2025
  • Mesquite, NV

I love the entire team of Pulte. Very professional.

Pulte Homes responded:
Thank you for your kind words. We’re thrilled to hear that you’ve had such a positive experience with the entire team! If you ever need anything, we’re here to help. ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

I'm extremely dissatisfied with the on-site builder manager, Ryan. Despite multiple attempts to contact him over several days, he didn't answer my calls. When I finally managed to reach him via message, I was shocked to hear him say that he's not a handym

  • Jose O.
  • Verified HomeBuyer
  • November 16, 2025
  • Saint Cloud, FL

I'm extremely dissatisfied with the on-site builder manager, Ryan. Despite multiple attempts to contact him over several days, he didn't answer my calls. When I finally managed to reach him via message, I was shocked to hear him say that he's not a handyman and can't visit my house. All I wanted was for him to stop by and take a look at an issue with one of my equipment. Unfortunately, the problem remains unresolved due to the lack of concern from anyone.

Pulte Homes responded:
Thank you for taking the time to share your experience. We’re truly sorry to hear about the difficulties you’ve had trying to connect with Ryan and the frustration caused by the lack of support. We'd like to escalate your concerns to leadership for their review, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 1

Feedback on Build Quality and Closing Experience

  • Anonymous
  • Verified HomeBuyer
  • November 16, 2025
  • Concord, NC

Our primary concern is the poor build quality and finishing of our new home. Many issues we reported before closing were only temporarily fixed, and several patches have already come apart, with no response from the construction manager on the items they agreed to address after closing. In addition, we were disappointed by the misinformation from the sales manage - such as being told no price adjustments were given to buyers after a base price reduction, while we later learned that other residents did receive blinds or small adjustments. Overall, the way both the construction and sales teams ...

Pulte Homes responded:
Thank you for taking the time to share your experience. We’re truly sorry to hear about the challenges you’ve faced with the build quality and the finishing of your home. Issues reappearing after temporary fixes and not receiving follow-up communication are understandably frustrating and not the level of service we aim to provide. Your feedback is important, and we will be sharing it with our construction and sales teams to ensure these concerns are addressed. ^KH

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Good product in great location

  • Cynthia W.
  • Verified HomeBuyer
  • November 16, 2025
  • Saint Paul, MN

We purchased a row home in the Highland Bridge neighborhood in St. Paul. We love the location and home but are a bit disappointed in the quality of some components like the garbage and recycling bins which came off track within a few weeks. Also the distribution of heat is not optimal and the first (of three) floor is quite chilly despite the vents being fully open. In the process of getting these points addressed soon I hope. Great and seamless purchase but know that nothing during the build process can be modified.

Pulte Homes responded:
Thank you for sharing your experience. We’re so glad to hear that you love your home and its location in the neighborhood, and we appreciate your kind words about the overall purchase process! We’re sorry to hear about the issues with the garbage and recycling bins as well as the uneven heat distribution, we would like to make leadership aware of them. Can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 3

Wonderful experience

  • Anonymous
  • Verified HomeBuyer
  • November 15, 2025
  • Lake Alfred, FL

Its was the best home buying experience out of all our buying experiences

Pulte Homes responded:
Thank you for sharing your feedback. We’re thrilled to hear that this has been the best homebuying experience you’ve had! If you ever need anything as you continue settling into your new home, we’re here to help! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great job

  • Sam P.
  • Verified HomeBuyer
  • November 14, 2025
  • Columbia Station, OH

We were able to move into our home within our time constraints. Thank you for that. The quality of the construction was exceptional. We are very pleased with the material and fixtures used. All of our questions and concerns were taken care of promptly and to our satisfaction. It has been a pleasure working with Pulte.

Pulte Homes responded:
Thank you for sharing your experience. We’re delighted to hear that your home was completed within your timeline and that you’re pleased with the quality of the construction, materials, and fixtures! It’s wonderful to know that your questions and concerns were addressed promptly and to your satisfaction. Congratulations on your new home! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Below expectations

  • Anonymous
  • Verified HomeBuyer
  • November 14, 2025
  • Charlotte, NC

The quality of workmanship leaves a lot to be desired. Further, for a brand new home, the place was very dirty upon move-in. Lacking an attention to detail for sure. We have daylight showing beneath main doors to the outside and between the siding slats in the attic. This can't be energy efficient as advertised.

Pulte Homes responded:
Thank you for sharing your experience. We’re truly sorry to hear that the workmanship and move-in condition of your home did not meet expectations. We would like to make leadership aware of your concerns, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

New Pulte Home Artisan at Asante

  • Christopher R.
  • Verified HomeBuyer
  • November 14, 2025
  • Surprise, AZ

From start to finish the buying experince was outstanding! The build quality is second to none. Service after the sale is great, the few warranty items we had were fixed with in 2 to 3 days. Pulte builds a quality home and stands behind their product!

Pulte Homes responded:
Thank you for sharing your experience. We’re thrilled to hear that your homebuying journey was outstanding from start to finish! It’s wonderful to know that you’re pleased with the build quality and that any warranty items were addressed quickly. Congratulations on your new home, enjoy! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Beautiful home

  • Madison H.
  • Verified HomeBuyer
  • November 14, 2025
  • San Mateo, CA

Amazing experience with Dennis and Celeste in the sales office. Sam the building manager is helpful and answered all of our questions on the home. Jose's team is quick to respond to issues and resolves them without an appropriate timeframe. We cannot be any happier. Thank you to Pulte for our beautiful new home.

Pulte Homes responded:
Thank you for sharing your experience. We’re thrilled to hear that Dennis and Celeste made the sales process so positive and that Sam was helpful and thorough in answering all your questions during the build! It’s also great to know that Jose’s team responded quickly and effectively to any issues that came up. Congratulations on your new home, welcome home! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Builder was great to work with. Open and quick communications!

  • Charles C.
  • Verified HomeBuyer
  • November 14, 2025
  • Apex, NC

We had an outstanding experience working with Pulse on our home project, and we highly recommend them to anyone considering building a home. From our initial design meetings to receiving the keys, the entire process was seamless. Pulte was attentive to our wants and needs, providing options and guidance at every stage. Communication and Professionalism: Our project manager, met with us weekly to ensure everything was on track and kept us informed through every step of the process. He was immediately accessible by text or phone to answer any questions or concerns we had, which significantly ...

Pulte Homes responded:
Thank you for sharing your experience. We’re thrilled to hear that your homebuilding journey was seamless from the initial design meetings all the way to receiving your keys! It’s great to know that your project manager kept you informed, supported you at every step, and helped make the process feel smooth and stress-free. Congratulations on your new home, enjoy! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Improve build quality

  • Madhava M.
  • Verified HomeBuyer
  • November 13, 2025
  • Hamel, MN

Compare to few years ago Pulte build quality is not that good. Have seen few issues during the build and post building.

Pulte Homes responded:
Thank you for providing feedback for us. We’re sorry to hear that your recent experience didn’t fully meet the expectations set in previous years. We appreciate you bringing these construction concerns to our attention, both during and after the build. We'd like to learn more about your concerns, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 3

Pulte provides quality work for my family

  • Greg B.
  • Verified HomeBuyer
  • November 13, 2025
  • Las Vegas, NV

This is our second home build with Pulte and we are very happy.

Pulte Homes responded:
Thank you for your loyalty and for choosing Pulte again. We’re thrilled to hear that you’re very happy with your second home build! We truly appreciate your trust in us, and if there’s anything you need as you settle in, we’re always here to help. ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

All my issues were quickly addressed

  • Heather S.
  • Verified HomeBuyer
  • November 13, 2025
  • Justin, TX

Every issue I experienced from the walk-through until the present was quickly addressed, and my builder Steve stayed on the subcontractors until it was fully resolved.

Pulte Homes responded:
Thank you for sharing your experience. We’re so glad to hear that any issues you encountered were quickly taken care of and that Steve remained committed to ensuring everything was fully resolved! We truly appreciate your feedback and are happy to know you’re well supported. ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very happy

  • Nelly L.
  • Verified HomeBuyer
  • November 13, 2025
  • Saint Cloud, FL

I am very happy with my house, everything is beautiful and made with very good materials. I recommend Pulte 100%.

Pulte Homes responded:
Thank you so much for your feedback. We’re thrilled to hear that you’re happy with your home and pleased with the quality and materials! Your recommendation means a lot to us. If you ever need anything, we’re here to help, enjoy your beautiful new home! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

3rd Pulte Home

  • Anonymous
  • Verified HomeBuyer
  • November 13, 2025
  • Peoria, AZ

This was our third Pulte home as we moved from Illinois to Arizona. During the overall process, we had a good experience with our Construction manager Tony and the construction of our new home. He kept us in the loop and updated us and fixed issues as they came up. The house was finished three months early (which would normally be a great thing) however, based on our situation was not fantastic because we had a less than optimal experience with the Pulte mortgage side of things. In the end, everything worked out so as reviews go, we love the new house and are super excited about it. However, ...

Pulte Homes responded:
Thank you for sharing your experience, and for choosing Pulte again for your new home. We’re thrilled to hear that Tony provided great communication and support throughout construction, and that you’re loving your new home! We also understand the challenges that arose with the mortgage process, especially with your home being completed earlier than expected. Your feedback is incredibly valuable, and we’ll make sure it’s shared with the appropriate teams so we can continue improving our communication and coordination. Thank you again. ^KH

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Don’t rush, trust your instincts

  • Anonymous
  • Verified HomeBuyer
  • November 13, 2025
  • Laurel, MD

Ultimately, it is a good location - in a newly forming development right near Ft Meade. The layout is pure open concept, and pretty useful. Some areas to be aware of: First, be diligent in the QA/QC process before accepting the new home. There are lots of areas that will show hurried work (it happens). Second, Pulte mortgage is a pretty invasive process - and then you get moved to a new mortgage holder (finance company) before the first payment. Just know those things going in, and make the best decisions for you. Good luck.

Pulte Homes responded:
Thank you for taking the time to share your feedback. We’re glad to hear you’re enjoying the location and layout of your new home! We also appreciate your insights regarding the quality-assurance process and the mortgage experience. Your comments help us continue improving for our future homeowners. Thank you again. ^KH

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

Owner

  • Biniam T.
  • Verified HomeBuyer
  • November 13, 2025
  • Saint Paul, MN

Since I approached to sales, to mortgage, to closing thy are professional and helpful.

Pulte Homes responded:
Thank you for sharing your experience. We’re so glad to hear that our sales, mortgage, and closing teams were professional and helpful throughout your journey! We truly appreciate your kind words and hope you enjoy your home for years to come! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Comfortable details nice perfection great

  • Luis J.
  • Verified HomeBuyer
  • November 13, 2025
  • Wildwood, FL

The most beautiful home we ever had

Pulte Homes responded:
Thank you for taking the time to share your feedback. We’re thrilled to hear that you love your new home and find it beautiful and comfortable! It’s wonderful to know it meets your expectations in every detail. Welcome home! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Beautiful new community

  • Anonymous
  • Verified HomeBuyer
  • November 13, 2025
  • Lancaster, SC

Can’t wait until the entire development is finished, such a peaceful and beautiful area! Houses are nicely made.

Pulte Homes responded:
Thank you for sharing your feedback. We’re thrilled to hear you’re enjoying the peaceful beauty of the community and the quality of the homes! We can’t wait for the full development to be completed as well, and we’re glad you’re a part of it! ^KH

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Great experience

  • Gail W.
  • Verified HomeBuyer
  • November 13, 2025
  • Nokomis, FL

Chris and Debbie were extremely helpful with all my questions or concerns. It was a wonderful experience.

Pulte Homes responded:
Thank you for sharing your feedback. We're thrilled to hear that you had a great experience while working with Chris and Debbie! It's wonderful to know that they were helpful and responsive to your questions. Thank you again. ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Siva

  • Sivakumar G.
  • Verified HomeBuyer
  • November 13, 2025
  • Leander, TX

No quality at all

Pulte Homes responded:
Thank you for sharing your feedback. We are truly sorry to hear that you are unhappy with the quality of your new home. We'd like to learn more about your concerns and help resolve them, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 3

Good, Could Have Been Better

  • Jatana C.
  • Verified HomeBuyer
  • November 13, 2025
  • Zephyrhills, FL

Overall, I love my home! The buying process was extremely positive and straightforward. The home was completed on time, however, on closing there were items that still needed to be addressed in the home, a post construction clean was not performed so there was dust everywhere, and there are several areas of sloppy rushed work that should have been addressed prior to closing.

Pulte Homes responded:
Thank you for sharing your feedback. We’re glad to hear you love your new home and that the buying process was smooth and on schedule! We’re sorry, however, that some finishing details and cleaning fell short of expectations at closing. Your comments are important and will be shared with our team to help improve the final quality and presentation for future homeowners. ^KH

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Great process!

  • Andrea O.
  • Verified HomeBuyer
  • November 13, 2025
  • Rockville, MD

The process was transparent and easy purchasing a home with Pulte. Our home looks great and the construction manager is so helpful in fixing stuff or informing us on how to maintain things as first-time homeowners.

Pulte Homes responded:
Thank you for sharing your experience. We’re happy to hear the homebuying process was clear and easy and that your construction manager has been so helpful and informative! It’s great to know you’re enjoying your new home and learning along the way as first-time homeowners. Congratulations on your new home, enjoy! ^KH

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 5

Very happy

  • Brian B.
  • Verified HomeBuyer
  • November 13, 2025
  • Sunbury, OH

We are very pleased with our new home. The process was simple and the end product turned out really great. We didn't know exactly what we wanted but Pulte provided options for us to choose from.

Pulte Homes responded:
Thank you for sharing your experience. We’re so glad to hear that the process was simple and that you’re pleased with your new home! It’s great to know our team was able to guide you with helpful options along the way. Congratulations on your new home! ^KH

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

The Big Build

  • Jeffrey R.
  • Verified HomeBuyer
  • November 13, 2025
  • Medina, OH

My wife and I decided to make this big decision to build new planning for a home that would help us to live as long as possible in our home as we grow older. From our working with Linda in sales to Ray (construction manager) they both have been very responsive with us from making changes in the design to now that we have moved in to making repairs to the small home issues. We understand that no one can build a perfect house but it’s the support you get after closing on any issues that really shows the quality of the company Pulte. So far so good as Ray has been taking care of any little ...

Pulte Homes responded:
Thank you for sharing your feedback. We’re glad to hear that Linda and Ray have been so responsive and supportive throughout your homebuilding journey and after move-in! We truly appreciate you choosing Pulte and wish you many happy years in your new home! ^KH

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

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