Pulte Homes Reviews

I will never build with Pulte again or during a pandemic

I had issues with my new townhouse. Air conditioner did not work. Washer water was turned off. Refrigerator water did not work. It took weeks for someone to figure out there was air in the line. There are a ton cosmetic issues. For example, who paints on the wall switches? All the hardware has been painted around. Even the bathroom towel racks. They should have been installed after painting. There are random holes in my siding, because the hand rails were installed crooked and then were moved and holes not filled in. This is just a few issues.

Nice, end product, but follow-up to fix build issues, not so much.

Pulte in Indiana builds some nice homes and we had a good experience with sales and Mortgage folks. Due to the skyrocketing home prices and Pulte trying to sell as much as humanly possible to get money, their workmanship went down quite a bit. Along with high turnover rates in their own employees on the construction side, it’s becoming a bit of a nightmare. If your planning to buy a pulte home, I would still recommend but understand you need a high level of due diligence and its best to get all their work double checked by outside parties.

Building process went well, however the workmanship when the home was closed was unacceptable. There was a cut out on the wall, caulking missing in places, areas not painted.

A complete lack of quality control

Finishing of the house was not good. Have issues with the door installation and floor. The floor plan is horrible we paid around 11K. I didn’t feel it’s worth half a million

Great at first. Closing rushed and bad finishing and cleaning of home. In 6 weeks we have submitted over 30 work orders for warranty repairs.

With Pulte you get a mixed bag. Overall the people we’ve worked with directly were conscientious and well intentioned and responsive to our questions and requests. The finish workmanship detail has been very poor, especially with regard to painting (front door entry, spiral staircase, front exterior) and front brick work. Very sloppy on detail. I’m thinking, “I just paid what I paid and this is what I got?”. Uggghhh! I heard about Pulte Build Quality, but I guess it didn’t include these things. It’s not like anyone from Pulte has come to me and said, “we agree this is sloppy and we can do better. we’re going to make this right”. Maybe someone will read this that cares and has the time to follow up. ... More

Jimmy did a great job communicating. Kept me informed. My main issue is the the cost of upgrades. I know there is a mark up but the prices are 10x.

We closed on our new home on 1/28/2021. Entered on 1st Feb,2021. We reported our dishwasher was not working and pulte seems to have know there was an issue with our dishwasher but they hid from us during closing because the red horse that supplies water to dishwasher was shut off. When we turned it on the water flooded on floor under the kitchen cabinet. We requested it to be fixed on Feb 2nd and they pronised to send a tech on Feb 23 which they later cancel on Feb 21. It is very frustrating that We have not been able to use the dishwasher since we closed on our home. We don't know when it will be fixed since they canceled the appointment. It has been more than a month now. I am very mad and disappointed at pulte right now. ... More

The price/value of the home does not equal the price. We felt rushed to go to design before we were even sure about getting a mortgage. As the building process progressed, it would have been nice to change a few things. Design should go through options better. Products used are definitely lower quality and pride of workmanship lacking.

Buyer beware - production building means you give up your rights for a quality built house!! Sub contractors used are at the bottom of the barrel because Pulte pays them so poorly so they can make more profits. Do your research before buying from Pulte.

don't expect any communication after closing for warranty issues.

Follow up is slow. During our walk through almost 1/2 the windows came off the track. Waited four weeks to have a dedicated GFI for the refrigerator install. Still waiting on pantry door to be replaced and cabinet door to be replaced.

I expected a more quality build. The floor looks like the material was left over from a store. One of the doors didn't latch properly and the bedroom window is leaking quite a bit of air causing the room to be cooler than the rest of the rooms. It is only a one bedroom home so I expect the heat to be very consistent.

Overall have been happy with my new home. However, I did have an issue where I needed to file a warranty claim due to a pipe leak, and it has nearly bred 2 months without resolution. I am still waiting for repairs to finish and have not been given a timeline for when to expect them to be done. Very unhappy with how this issue has been handled.

Biggest disappointment was in the very shoddy workmanship, with painting of doors. There are dried paint runs and finger prints on the doors. It was brought up but they never addressed it, pretty muy new us off. Garage floor lines are crooked or not square and cracked floor. Molding already coming off the walls in less than six weeks. Address plate was poorly painted as well, was supposed to be fixed and they never did. Overall very disappointed in the quality, especially when you pay as much as we did got this home. I DON’T recommend PULTE homes.

House was rushed and lots of mistakes just ignored because they use different contractors. I still have tape on my walls and cabinets that was suppose to be taken care of before moving in. I keep finding issues daily since moving in a month ago. They are going to need to redo my downstairs flooring it’s that bad! The people you work with are super nice but they are overworked and can’t provide the customer service and project management required!

The Builder was as professional as ypu can be every step of the way.

The project manager was very professional, kept me inform at all times of the progress on the construction site in a weekly basis, he was always available, very committed and patient with my endless questions and most importantly he took the time to reviewed the third-party inspection reports that I hired and took actions from the suggestions. Thank you Dustin for all your work, I really appreciate it!

Finishes are sloppy, vent fans are noisy they keep us awake at night because flappers in duct are banging on the metal case

Pulte Mortgage requires a lot of disclosures when you purchase from them. And at the end, they sell your loan. I’m still waiting on a 30 day walkthrough after 6 weeks of living in my home. It’s time consuming to get your issues looked at and discussed with the builder. Pulte does build a beautiful home though.

Need to be on top of the work all the time, the workers don't care for peoples homes and how much u spend to make it nice , the paint is bad, I can go on . Keep ur eyes open.

Make sure you complete walk through before moving into your new home once you move in it has been difficult too impossible for any problems to get resolved!