Pulte Homes Reviews

We are pleased with the quality of home and reasonable pricing.

Have been in my new home about 5 weeks now and feel I made an excellent decision to buy a Pulte home in Trillium Farm. While we still have some minor issues to iron out all seems to be going quite well.

Home is in good shape so far with only a few issues identified. Service Manager responds to service requests quickly. Construction manager was able to answer all questions during building process. Sales manager was not responding to emails and phone calls sent during home construction and was not very helpful. Overall we love the home plan we have selected and plan to utilize most of the space.

The quality of workmanship and materials was surprisingly spotty especially at this price level. However, the responsiveness to correct errors has been encouraging and merits a higher rating. Trustworthiness could achieve the highest rating if all issues are satisfactorily resolved.

We recently bought a home in north cove by Pulte, it was a nice experience since booking, they are on schedule till pre-walk, but could have been better. Our first construction manager used to send videos of the weekly progress so that was very nice, but it didn’t happen after construction manager changed. We were invited for a pre-walk very early (before actually 99% complete), when we started with private inspection it was 70% completed and when we came it was 85% complete, so we had to postpone closing couple of times due to pending items.

Good deal for the overall homeowner in terms of plot to build construction experience. Not great in terms of pressing communication channels, we had a tough time getting mortgage setup and that was a very stressful and bad experience as we were constantly being asked zillions of unnecessary paperwork which wasn’t really needed to prove intention of mortgage purchase. But overall credits were given towards closing which was much appreciated.

The Villa is very nice. and generally happy with it. However, attention to detail for a $500K+ Home is very lacking. Found many areas of poor workmanship: Cable wire boxes not connected to the wall, light switches not level, missed paint spots, paint spatters on tile floors, sink stoppers hard to operate, m is wired electrical outlet, door hinges with paint and glue on them, door frame casing not properly aligned and many more items. Pulte was responsive to our issues but they should not have happened in the first place. Check everything you can prior to or during pre-close walk through. Do not let them rush through and take as much time as you need. Make a check list for follow up. ... More

I think Pulte is like most large builders. You get a solid home that is built on the principles of mass production. A lot of your experience is going to be based on the local subcontractors and their quality of work and attention to detail. I have not had any major issues or problems with my home, but some custom build homes I have had in the past were far superior.

The sales agent Rachel was great in every area answered questions/concerns pre and post closing. Allen our building manager was great to work with as well, we trusted our home in his hands.

It was an easy process.

Good Design Good Price Good Build

Overall it was good experience to buy a house from Pulte Homes. Definitely lot of things can be done to improve buyer experience while buying a new house.

I did a thing! I bought a home without physically setting eyes on it. My wife saw many homes in Illinois where we lived but there was something different when we entered a Pulte home there. It was well designed with great space. We fell in love but the price was far over our budget. Last December we visited Georgia to see a totally different house which my wife didn’t like, we checked others but no luck. We returned to Illinois and I continued my search and noticed the Pulte Furman and Continental builds. We liked them and then I contacted my realtor to help us check them out. She became our eyes and ears till we closed. On seeing the house for the first time 5 days ago, we were not disappointed. Just a few minor oversights that we expect to be fixed I.e not keeping an air filter in the furnace and a malfunctioning forest in one of the toilets. Overall, we love it here ... More

Good and but painting issues other than that overall good

Jorge our fireman is a great person, responsible and with good attitude

Overall a very good experience. Closing took place on time. Now awaiting completion of punch list items following move-in.

Sheri was a really great sales agent. She was very receptive and responsive. She was always polite no matter how much we bothered her. Mauricio doing the walkthrough with us was very knowledgeable. He responded very fast with any questions we had during the final days that led to us finally getting our keys. The quality of the workmanship and materials could have been a little better. Upon the final walkthrough and ultimately getting the keys there were small things that needed to be addressed that I believe could have been caught or maybe was even seen and not addressed by Pulte.

I don't have much to complain about the house. Overall a good deal for the price. Wish there are more options to add or modify during construction. But there's a feeling that something small is always missing or needed fixing. The finishing touches aren't great.

Over all a good experience so far just moved in a few weeks ago. Would like to know when Amenities area will be completed.

I have good experience working with Sales consultant, her name is "Kristen Fatt" and the Construction manager "Logan Coffey-Lumpkin", appreciate their work in building my home and its been 1 month I moved to dream home still I see the concerns like water leak from the windows and the issue has been escalated to Pulte customer service rep - Chase and I know he is looking in getting it resolved and I would request Pulte to take care of the issues getting them resolved. other observations in my home are like there is a skin/chip layer on the Vinyl floor panel is broken and Pulte is not responsible to have it fixed, also door knobs with locking is not put in the other 2 bedroom doors, along on the carpet I feel sharp nails are hurting while walking on the steps and in the living area, I have a small kid who is crawling and worried the safety of my kid because of it. ... More

From initial design & build thru completion/move-in was great… Issue resolution with “post-move in items” not so good…most work orders 2-4wks old and counting

Design of heating, cooling and plumbing on a concrete slab needs improvement.

Nice place to live in . Good location. Olentangy schools!!!

Everything was done good. The only reason why it wasn’t great was because of the time delay of the construction, ww had to wait a whole year for the project to be finished.

House met our expectations except for baseboard work (corner transition work was poor) and painting (splatter/overspray on wood floors