Pulte Homes Reviews

They are not trustworthy in completing home with quality materials, my previous apartment home paint job was 1000 times better. Fit and finish of pulte sucks. they want to squeeze as much as from customers during the pandemic. Material shortage is just a play they want to do.

The level of customer service we received from the on-site sales agent was exceptional. From the very beginning, through to completion of our home building process, she communicated with us on a regular basis. She responded quickly to all of our questions honestly and professionally, which was so very much appreciated since we were moving from another state and unfamiliar with some local practices. It was a genuine pleasure to work with someone who was so positive, knowledgeable and efficient.

The people we dealt with through the whole process were very knowledgeable and responsive to all our questions.

the staff was communicative and professional through out the building process and the house is beautiful.

Poor build quality. There are cracks everywhere in and around the house within two months of the closing. The quality of materials used aren’t adequate. There

Many noticeable issues were found after move in.

So far very nice experience love my new townhouse

We purchased our second home unseen. We are very happy with the quality and workmanship. We were walked through the process by our salesperson who did a great job .

Overall I am happy with my home. There are some small issues that are being resolved.

It's great Experience initial purchase to final move-in.

The finish work was rushed and not good at all. There were so many corners cut that the house looks terrible. We marked all of the issues in the walk through, but roughly only 25% of the issues marked got fixed. The cleaning was also the worst cleaning I have seen. We spent roughly 20 hours cleaning up after we moved in. They said that the cleaning company can not use chemicals which I understand but there were so many areas that were not even touched. The overall house seems to be structurally sound but with the cheap finishes and terrible finish work, the house is severely overpriced even in the market we are in currently. Anna had been a big help to try and correct some of the issues. ... More

Make sure you look at everything the contractors do because the workmanship is poor. Our house is beautiful but so much needs fixed. Make sure you are getting the things you paid for.

The home building experience was an awful process. We were watching the home be built and had to point out errors constantly to the construction team that they weren't catching. These errors included the door sizes, railing color, warped doors, bowed walls (many bowed walls) among other items. The house and lot were dirty and seemed to never be cleaned throughout the entire process until the absolute very end. The construction team seemed great to start and then stopped responding to issues that needed to be handled prior to closing. We eventually had to involve upper management which fell on dear ears for the most part. It's unfortunate for their warranty team that they left them a lot of items to clean up but the experience with warranty has been positive so far. Overall we love the home we built, the 371 day process to get there was brutal. ... More

Great work. Quality home. Little delay due to supply chain issue,

Pulte Homes delivered a quality home and made the transition from renters to home ownership a breeze. The construction team was in constant contact with us throughout the process, we couldn’t be happier.

Everything was perfect!!! Thank pulte, and Field Manager Joshua did a great job.

This was certainly an experience to remember; what should have been no more than 10 months from signing our contract to the end of our 3-months delivery estimate. Although we signed our contract at the perfect time, before everyone decided to move to Florida; COVID-19, we, along with everyone else that signed a contract in 2020 were affected by the pandemic with supply chain and construction delays that extended our wait an additional seven months from our initial estimated 3 months. However, we finally closed and we are happy with the overall construction of our home.

Professional, kind and available to help every step of the way!

overall the whole process is good. However, some issues which were not solved before closing still remain unsolved although I contacted them several times.

Builder struggled to find contractors to do the work. Contractors either had a bad attitude or poor craft. The quality of the build is not worthy what we paid for. It is a disappointing process and end result.

Poor workmanship, no accountability to get problems solved, no communication on status and updates. Series of issues identified in the house prior to closing and not resolved after nearly 45 days after closing.

Great experience, Pulte exceeded our expectation!

The Pulte process provided weekly communication through out the building process. Everyone was very responsive.

Honestly with supervisor Kyle

Pulte was, mostly, straight forward with communication in the long process from contract to closing. We were kept well informed during the construction process. And the finish house was, mostly, how it was envisioned on the plans.