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Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 16068 homeowner reviews to learn why they are the right team to build your new home.

Pulte Homes

has 4 out of 5 stars overall

16068 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Responsiveness 3.8

Customer Reviews

Very Pleased with our new home.

  • Ron R.
  • Verified HomeBuyer
  • May 04, 2022
  • Menifee, CA

No new home is “perfect” but Pulte certainly aims for that and as a result you will take delivery of something quite great. Pulte is also very VA friendly and zero down to them means 0 down. Now fellow Vets if you have debt keeping you from being where you need to be to qualify you may have to put some skin in the game to level the playing field. Don’t construe that as a down payment. Construe that as Pulte genuinely wanting to make sure you can afford the payment and not get in over your head. They also give Vets a break on the earnest money needed to hold your lot and build. This is not ...

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Very bad quality construction and very bad builder

  • Rahul T.
  • Verified HomeBuyer
  • May 04, 2022
  • Matthews, NC

I will not recommend anyone to buy pulte house , it would be better if you buy small builder house and save your money. Pulte is very bad and they don’t build quality house. Provide wrong in while booking and hide things at contract time.

Pulte Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^AH

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Pulte Homes - The pandemic and weather slowed the process down which was frustrating

  • Anonymous
  • Verified HomeBuyer
  • May 04, 2022
  • Lake Stevens, WA

The pandemic and weather slowed the process down which was frustrating but the builder and office staff kept us informed and worked with us.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good

  • Meenu T.
  • Verified HomeBuyer
  • May 04, 2022
  • Fort Lauderdale, FL

My experience with the builder team was great. They always responded but there are things I guess are not in their control when it comes to trades. I have so much pending. So frustrating. My experience in that matter has not been the best. 30days after closing still chasing after to get trades to complete the punch list. I believe Pulte could do better with their process about building and completing.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Excellent

  • James D.
  • Verified HomeBuyer
  • May 04, 2022
  • Fair Lawn, NJ

Awesome team effort..right from inception..Salvatore to Stefano...everyone was brilliant

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Poor Quality

  • Bradford L.
  • Verified HomeBuyer
  • May 04, 2022
  • Estero, FL

Our family has purchased five Pulte homes in the past few years. Pulte has changed. Their mortgage company will tell you they will work with you on pricing but then not match a competitive bid. Construction was a disappointment from start to finish. Sub contractors did poor work and not mutch follow up by supervision. Pulte insisted on closing on a home that was not finished and very dirty. We are still trying to get warranty work done. I understand the times we are living in but that is no excuse for poor craftsmanship or Pulte saying there is nothing they can do about it. This has been ...

Pulte Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^AH

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 2

Ben, the construction manager was very detail and helpful

  • Markell S.
  • Verified HomeBuyer
  • May 04, 2022
  • Celina, TX

Stephen the sale person was extremely hard and rude to work with. Will never do it again

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Unprofessional & Lack Quality

  • Peter R.
  • Verified HomeBuyer
  • May 04, 2022
  • Fishers, IN

I wouldn’t recommend buying a Pulte Home and I question a lot of the most recent 5 star reviews, because myself and all my neighbors around me have the same opinion. If Pulte Homes focused more on building quality over quantity, plus picking the right sub contractors instead of sub par contractors, they wouldn’t have so many issues. Myself and my neighbors are very dissatisfied with how Pulte has handled follow ups, etc. We’ve been waiting for months after closing on various things like gutters, seeding our yards, appliances, etc. The only silver lining is after going through two ...

Pulte Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^AH

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Pulte Homes - Good but always room for improvement

  • Rodney K.
  • Verified HomeBuyer
  • May 04, 2022
  • Land O' Lakes, FL

Good but always room for improvement

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Poor quality

  • Habiba M.
  • Verified HomeBuyer
  • May 04, 2022
  • Canton, MI

Responsiveness to issues is so poor. Quality of homes is poor and customer service is horrible.

Total Score 4


Quality 1

Trustworthiness 1

Responsiveness 1

It's the people that make a difference

  • Christopher B.
  • Verified HomeBuyer
  • May 04, 2022
  • Winter Garden, FL

The help and professionalism from sales associate Marilyn and construction supervisor Frank was outstanding! Also Ryan and James from Pulte mortgage made the loan process a breeze. Thank you!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

All of the people we worked with

  • Richard K.
  • Verified HomeBuyer
  • May 04, 2022
  • Canton, MI

The people we worked with were all outstanding

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - The construction team are good and responsible.

  • Da L.
  • Verified HomeBuyer
  • May 04, 2022
  • Ann Arbor, MI

The construction team are good and responsible. Although the delay of some appliances, in all, they are good

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Quality and professionalism

  • Daniel Z.
  • Verified HomeBuyer
  • May 04, 2022
  • Algonquin, IL

Very satisfied, great house and location.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good customer service

  • Maurice L.
  • Verified HomeBuyer
  • May 04, 2022
  • Dumfries, VA

Great sales rep and construction team.

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Pulte Homes - Loved working with the people at Pulte!

  • Reza K.
  • Verified HomeBuyer
  • May 04, 2022
  • Algonquin, IL

Loved working with the people at Pulte! Everyone has been so helpful to us every step of the way.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Would definitely recommend buying a Pulte home.

  • Joseph F.
  • Verified HomeBuyer
  • May 04, 2022
  • ALVA, FL

Would definitely recommend buying a Pulte home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Quality work, fair price

  • Varun R.
  • Verified HomeBuyer
  • May 04, 2022
  • Westfield, IN

The quality of work was good. Everything commuted was delivered. They were not the best in communication but other than that no problems

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Site manager David always went beyond

  • Mary H.
  • Verified HomeBuyer
  • May 04, 2022
  • Punta Gorda, FL

Despite nationwide delays in material I was kept in the loop by David. I was out of state but the construction site in face time was always clean and organized. Very well constructed home with only a few issues (minor) to resolve post closing. Excellent job!

Total Score 4


Quality 5

Trustworthiness 4

Responsiveness 4

The lack of quality workmanship for the price of the homes

  • Giovanny A.
  • Verified HomeBuyer
  • May 04, 2022
  • BOERNE, TX

From day 1 it was poor craftsmanship and service. Literally not happy with any portion of this process. At this point I only view the structure (don't even feel comfortable calling it home) as an investment.

Pulte Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^AH

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Lack of communication

  • Kelly C.
  • Verified HomeBuyer
  • May 04, 2022
  • Westfield, IN

We were so excited to build with Pulte, as we had heard great things. Most of what we heard was not our experience. Working with Charity in the sales office was the highlight of the experience. She was super communicative, friendly and went above & beyond for us. After purchasing our lot and selecting our finishes, it was downhill from there. The construction managers would rarely communicate, and even when we reached out would it respond to emails. They didn’t follow through on things they said they would do. We have been in our home for over a month now, and are still waiting on things to ...

Pulte Homes responded:
We're so sorry that your experience left you feeling disappointed in us and we appreciate you bringing attention to the areas we can improve. Please feel free to reach out to us at customersupport@pultegroup.com if you'd like to share any additional comments or concerns.

Total Score 2


Quality 3

Trustworthiness 1

Responsiveness 1

Pulte Homes - This was a wonderful experience, and I would recommend them to

  • Anthony M.
  • Verified HomeBuyer
  • May 04, 2022
  • Laurel, MD

This was a wonderful experience, and I would recommend them to anyone looking to buy a home. The entire process was a breeze.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Still waiting for things to be finished & I closed 6 weeks ago

  • terry D.
  • Verified HomeBuyer
  • May 04, 2022
  • Tampa, FL

Love my home but slow to respond on finishing items

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 2

The issues

  • Anonymous
  • Verified HomeBuyer
  • May 04, 2022
  • Columbia, TN

Cutting corners seems like the standard.

Pulte Homes responded:
We're so sorry that your experience left you feeling disappointed in us and we appreciate you bringing attention to the areas we can improve. Please feel free to reach out to us at customersupport@pultegroup.com if you'd like to share any additional comments or concerns.

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

Not good !

  • Jennifer T.
  • Verified HomeBuyer
  • April 30, 2022
  • Saint Paul, MN

I would like a call from my builder.. no one will call me back after contacting them multiple times. This is super frustrating. And today I found out I have water damage in my home from the rain. I would not recommend Pulte.

Pulte Homes responded:
Thanks for taking the time to write this review and let us know how we can improve. We apologize that our communication has not been up to par. Would you mind sending an email to customersupport@pultegroup.com with your contact information so we can get in touch with you?

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

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