Pulte Homes Reviews

There are problems with my final inspection - and more that we are finding as we live in the house.

Overall good experience building Pulte home.

Easy process but very hard when it comes to responsiveness to issues.

Sales team was very helpful. Overall I think pulte needs to have flexibility in the upgrades as upgrades are super expensive and not competitive to what other builders are offering. For my purchase this time I went ahead with Pulte due to its reputation. However for future purchases, I will give a serious consideration to other builders are very flexible on upgrades.

Most of the house is great, and the process is great. Moving into and finding a lot of small things that weren't perfect is understandable. We are but humans. The process of getting Management to fix small details takes forever its been 3 months since I moved in and no progress has been made to fix things.

The paint used is way to cheap for what you pay for. You can just look at the wall the wrong way and it marks up. There should be an upgrade on the paint.

Paint and painters were terrible. Poor workmanship along with some damage to glass, doors, and floors. Flat was the only type offered. Why not eggshell? Also it was watered down alot. Toilets are the worst. I've never seen a toilet you have to hold handle down until tank is empty. There is no designation that these are two stage toilets. You shouldn't have to instruct guests how to use your toilets. Very poor. I have heard from others in our area that are equally disappointed. The center opening patio door is also a poor design. The sliding screens travel the whole length of the tract instead of having a positive stop. House color and roof combinations are too restrictive. Why not have a flat tile color available for all exterior design combinations. ... More

TO ELIMINATE SOME FRUSTRATIONS, WE WOULD HIRE A HOME INSPECTOR TO FIND/LOCAGE PROBLEM AREAS BEFORE CLOSING AND MOVING IN. THIS WOULD FIND SHORT COMINGS, TO INCLUDE ELECTRICAL, PAINT ISSUES, RUSTING STAINLESS STEEL REFRIGERATOR DOORS, WILD SPRAY DISCHARGE OF SOME SPRINKLER HEADS ON WINDOWS AND PORCH, FLOODING AREAS AROUND IRRIGATION VALVE BOX , AND SIDE WALK, VERY ANNOYING , CREAKING, LOUD GARAGE DOOR OPERATION, GUTTER DOWN SPOUTS NOT ALL THE WAY DIRECTED TO GRASS RESULTING IN WASH OUT CRATERS . SOME ISSUES HAVE BEEN ADDRESSED OKAY. WE JUST DID NOT NEED THE AGGRAVATION OF SUCH ISSUES. HOPEFULLY, ALL ISSUES WILL BE HANDLED ON THE ELEVEN MONTH CHECK SHEET. ... More

There are several things I thought would be better. 1). Cabinets are not even close to being installed to standard. 2). Grass was brown and almost dead, several dead spaces or gaps in grass. 3). Texture not done to standard or missing in several places throughout the house. 4). Tile throughout house has deep scratch marks; almost holes. 5). Holes and cracks in concrete in garage. 6). Dent in main door that builder refuses to replace or fix. 7). Dents and scratches in wood of railing not fixed. 8). Scratches in metal wood railing not fixed. 9). Light fixtures are all crooked and hard to make straight. 10). Continuous trash in yard from other houses being built. ... More

Went thru a few site mgrs during the process. Had to repeat issues several times before corrective action was taken. However once they addressed the issue it was resolved satisfactorily.

We've had tons of issues caused by contractors taking shortcuts and spending more time hiding mistakes than fixing them. Every time we've reached out to Pulte, they've taken care of it and made it right. Just wished we didn't have to.

Perfect building

Pulte built a beautiful house. Some issues but overall cosmetic. Very pleased.

Anyone building with Pulte better hope they get a great supervisor as we did. He ensured the subcontractors build everything to plan, and most importantly the correct way.

This is our second Pulte home in this area. Buying experience was great but getting some issues addressed hasn't been - virtually no contact thus far. Previous experience was much more issue friendly.

Overall a good community, with the exception of a several issues, that have been brought to the Pulte Homes team. The quality of material and workmanship is not the best, but can be considered average. Their team is very nice to work with. Home layout is great with storage in abundance. The garage space is very tight and the kitchen cabinets are not very user friendly.

Pay close attention to flooring placements when using their basic flooring. Some of it doesn't flow properly.

Larry our foreman for the build was helpful and responsive to everything and every issue. He made the building experience great. Susan the realtor that sold us the property did not help us out very much. Lacking in communication with fence extensions, HOA contacts, etc.

My services provided thus far have been exceptional. However, after moving I have been concerned About the workmanship considering that I live right across from a train and my house shakes each time the train passes. Although Pulte reps were not as concerned as I was, I am not 100% content and concerned what will occur down the line as far as structural wise.

Pulte Homes has provided a pretty good product. Located in the Sendero project of Veramendi in New Braunfels, Tx, it is a very expensive product. Pulte's contact personnel have been excellent to deal with. My only real disappointment is the dead tree in the center of the front yard. I have submitted numerous updates as to its declining condition, both to Pulte, and to the landscape contractor. I think I still may have reason to hope I am not being stuck with a dead tree.

Love the townhouse layout, closing was fast with Pulte mortgage company

The responsiveness, in some aspects, was difficult. For the amount of money you’re paying, you shouldn’t feel like you have to ask the same questions and keep following up to get answers.

We love our new home and customer service were very helpful in every way from beginning to end and helped with all of our questions. Linda and Mike are professional and easy to work with.

my home is beautiful and price was fair, my experience with my sales rep/agent was amazing "SHERI", she rocks, however the lending department is incompetent and have poor communication skills, does not respond in a timely manner.

Overall good. Attention to detail lacking. Urgency to get it handle needs improvement.