Pulte Homes Reviews

The home is a typical track home. The quality is decent. From the time of purchase we have been changing out the cheaper fits and finishes and installing better quality. The superintendent Carson has bent over backwards to help in any way possible. The neighborhood is great.

Overall, we are very pleased with the home and its quality. Sales and construction process went very smoothly, however some warranty work has been slow to respond for repairs.

Waiting for several complete actions

I had few small issues. All around I am satisfied with the house.

not the only 1 the shower water goes cold on.

We love the house and the floor plan. We are not happy with the quality of work from some of the contractors but Pulte has been responsive to getting these issues resolved

Very good experience from the start. Very friendly people to work with. Closed on June 14 and waiting on a couple of punch list items. Could be more responsive in this area. Overall a very positive experience.

I bought the house sight unseen as I live in another state far away. For what the builders offered it seemed like a good investment and the pictures from my real estate agent of the house looked decent. So I took a chance and went ahead with the purchase. About a month after I was able to take a vacation to stay at the house. Overall it is pretty nice and seems well built. Being a track home there were some attention to details that were overlooked or missed but were/are taken care of by the builder.

We purchased the Firewood model because it was the only builder in the area that had first floor master. I would have preferred the laundry room on the first floor instead of the 2nd. I would have liked to be able to see the prices for the material at the Show Room earlier than selection day. We were allowed to see the material but had no opportunity to ask anyone prices until Selection day. The flat paint used as standard will come off with 1-2 wipes if it gets stained. You most definitely will have to repaint if you don't upgrade the paint - which I wouldn't recommend because you can get paint contractors for cheaper. We've built several times before, this is probably the worst paint job in our 3 experiences of building. I wouldn't recommend the Standard flooring or cabinets, they definitely are substandard quality - You WILL upgrade floors & cabinets. You're given receptacle boxes for fans but not even a standard fan was offered which was standard with other builders we've built with. Our biggest set-back was no Internet access for over a week - on a week I was working remotely. This situation was a hassle with Pulte & our Internet provider. The cable couldn't be run from the street box to the house due to "broken pipes." And neither Pulte nor the Internet provider would take responsibility to fix it. Multiple calls to Pulte & the Internet provider resulted in a blame game. Currently, getting the HOA agency or Pulte to appropriately manage the "gated" community has been a hassle. No one takes responsibility when you call. One quotes the other is responsible. In the mean time, come sun down people experiencing homelessness, groups of teens walk about the property - on more than one occasion in the "gated" community. Multiple calls to the HOA & Pulte from several of the residents in the community resulted in closing the main gate & leaving another gate open. We're from the Midwest. Arizona homes are definitely inflated compared to the Midwest. However, we chose a new build over an already inflated existing home that would need updates & upgrades. We may build with Pulte again, knowing however that we will put about 30-35% of the sale price in upgrades. This area was important to us & was the only builder in the area with a first floor master (Firwood model). ... More

I love my home and the area I’m in, I am a very understanding person but just need to get the little things taken care of in a more urgent manner.

This is our second pulse home. The quality of the end product is significantly less the second time around. Examples. There are fifty pieces of tape locating blemishes in the paint. There is one tile in the master bath with a different color of grout. The attention to detail just isn’t there.

The hardworking sales staff was been exceptionally responsive to our concerns throughout the process. The design staff was a pleasure to work with. The building manager was responsive to our needs. There were some delays and lack of communication with the appraisal process. Perhaps not 5 star but a good experience overall and one that we were glad to have had.

Make sure they clean and fix everything before you move in.

Great floor plans and prime location. Process of building was good, but attention to detail by subcontractors was seriously lacking. At this price point, we expected much more from Pulte. Overall, great people to work with and happy to call this Pulte house a home.

Overall this has been a great experience for us. Home is roomy, efficient, and in a great environment.

Nice home builder. Missed minor details but overall good quality.

Felt like for the money that we spent, our house should have gotten a lot more attention to detail, workmanship, clean up of our home and yard area, before closing on our new home. Pulte has been good at fixing the major issues brought to their attention thus far. For that we are grateful.

Lack of communication at the handoff phase from builder to homeowner. Sloppy attention to details. Slow response to finished product issues.

I will say we love the home and it's location, and I believe with only being in the home less then a month makes it hard to give honest assessment. We have run into a few issue's that require attention one of which is gutters that continue allow water to run behind them or overshoot completely. (this item has an active work order assigned to correct the issue, we will see). second and what I will call a major issue, our open web floor trusses have a tremendous amount of bounce and deflection. This has been noted to the builder with an eyes on inspection done of missing strongback bracing, cut bracing and improperly installed bracing. We are currently awaiting a corrective action response. I will also like to give kudos to the HVAC contractor who has been very responsive when called upon. I'm only giving a 3-star on the quality of workmanship due to the issues noted. The floor truss issue may make the rating go down the longer the issue is unresolved. ... More

Marc my sales rep was fantastic keep me updated throughout the process. Still minor open issues that is why the 4 stars instead of 5, plus your pool vendor Arrogon is terrible. My suggestion is to get a new vendor so it doesn't reflect on Pulte.

The home is gorgeous. My wife and I are proud to call the home built by Pulte as our home. Trusting it was built with care consideration is in question. Material seems to be high quality but the workmanship is below average. We found areas that were not sealed, parts damaged such as shelves that were cleverly hidden, the trees died outside within a week of moving in, windows scratched with a knife (assuming to remove the plastic cover), and the list goes on. It hasn't been even a month yet. The saving grace is the responsiveness of the build manager. Pulte gives a 30 day support after closing to take care of issues we find. The build manager is very positive and willing to help. From the build manager I can tell Pulte hires their direct employees with focus on experience. I'm not sure they do the same for their contractors. Coming from California where a home like the one we purchased would be 4 times the price. We'd recommend Pulte. ... More

Pulte helped us closing our new home on time. Pulte has to keep inspection report before even they schedule meeting with customers. Overall quality is good so far. Customer has to get blue prints of all the Structure, plumbing and electrical plans.if any repair comes it will be very useful to the customer in case of any repair after warranty period is over. for New customers: be prepared before going into design center with options that you want opt for. Pulte mortgage needs to offer competitive quotes to the customer.

While overall I think you get good value for your money, it feels like Pulte cuts corners and wastes a lot of time on rework when things could've been right the first time. We we constantly checking their work and there were many things that we had them fix along the way. Had we not checked for our selves, these defects would still be there. On the other hand, Pulte has been pretty responsive to issues since we've moved in and have been pretty quick in getting things resolved.

Easy to work with

If you can't afford a custom home, then Pulte is not a bad option. The quality of the workmanship and materials is poor but no worse than other builders in the same price range (and superior to older construction). We found everyone we worked with to be generally trustworthy and responsive. Some people that we worked with were very customer-service oriented while others were not. Overall, we are happy with our home. It looks nice and is in a great location.