Pulte Homes Reviews

Home is nice in the most part, but received home incomplete and warranty for incomplete items will take months! Quality of vendors and workmanship was very disappointing for the price I paid. Responsiveness to very simple warranty items is horrible. When the vendors do come and fix they are lazy and job needs to be done more than once. Even the electrical contractor cannot fix repairs which I have ended up resolving on my own. If you have the luxury to wait for closing, make sure EVERYTHING is completed before moving in!

Overall the house is great but if there is an issue Pulte is incredibly difficult to deal with and get a timely response. Also, they knew about a leak in our house before we closed and did not correct it, so my trust in them is diminished.

The whole experience was infuriating from top to bottom. We were promised weekly communication about the construction of our home, and it was spotty at best. Our home was delayed not because of COVID supply chain issues but because of a report that they weren't able to get correct. We were forced to sign a document saying that we were satisfied with the quality of our house, but we have a ton of items that were just missed. They need to have someone who inspects each house to make sure it is up to quality standard of the price of the house.

Had a great, smooth experience

Truly awful experience, ran into so many issues that it became awkward to continue to point them out. I felt like they rushed to complete my home and I notice it every day. I had double digit documented issues after I moved in and they still are not all fixed after living here for over a month! Communication has been poor at best. First morning we woke up to a flooded Landry room, master bedroom and walk in closet. Not recommending friends and family to go through what we went through.

Sales team is worst team you can get . Even build manager was rude. Pulte mortgage team was also worst. Had terrible experience. Best part was after build manager left they assign new build manager (Mark) and he was best and did help great in everything towards closing.

My sales consultant was wonderful, which made me go with Pulte. She was knowledgeable, accessible, friendly, and helpful to me in making decisions. Beyond her, the building process was , in my limited experience with building, heartbreaking, frustrating, and full of unwanted surprises.

I like the response when we have a issue Denver is good

The seller, Marrissa and the building manager Adam were very helpful and made my buying experience very pleasant.

Love the house ! Worth the wait! Always informed about every step Thanks

My family felt that home vibe the first time we step inside the house. The initial entry got the best impression how open the place was especially having multiple walk in closet in the room was a plus for my two kids.

Shawn & Rylan were great to work with

People were great in dealing with problems in a tough building environment.

The Butte model is perfect in meeting our family needs.

We love our Pulte home. The process was great and well worth it for the quality of our home.

Great service. Quality craftsmanship. Great buying experience.

We gave Pulte some slack because of pandemic many items was not up to standard. We were reassured by the warranty would take care of it after closing. . It's been 3 months and many of the issues is still unresolved. Our wooden floors is not flat. One of the gas range doesn't work. Missing panel door. closet incomplete. Bathroom Sink stopper doesn't work. We receive polite response but things just don't get fixed.

When we were buying no issues. as the build process occurred they were a lot a gaps and The field manager did his best to work with our concerns. Pulte upper management is messed up they rushed the home build just so they can try to close the house before the year end and made cuts in proper build by rushing the field team. The field manager was able to resolve a lot of thing after the closing but still not up to par as he has other builds to worry about as well. Pulte keeps talking about how they pride themself on quality sounds more like hurry up and grab the money and not about the buyers benefit. when we received the house after closing this was not the new house that we paid for., it was just setup to be acceptable and rushed through the inspection so we wouldn't noticed and halt the closing. The more we look through the house we keep find place and items which were rushed and not done properly. I might have well bought a 30 year old home because that's what it looks like . Wood trough out the home not properly sanded or finished or painted. home sealing not done properly. Areas throughout the house with paint and blemishes. Floors with nicks scratches even not installed properly at many locations. trims thought-out the whole house not properly installed. This will be the last time i will ever deal with this company as paying a high premium for the property to only get stuck with half finished not new home made to pass a inspection. Pulte as a company deliberately jacked up prices to create a demand in the area. even in the early VIP appointments. Prices were different for the first batch of meetings within the same weekend. lot prices provided were different for the first group then the second group on the same weekend. I understand the as a company you have to make money but creating partiality on the first run is a big no no. Shows how much concern they have for their clients ... More

This is our second Pulte home purchase (the first in California) so we were excited since we knew what to expect with the build process and the overall builder quality. Needless to say, we where disappointed with the substandard delivery of the home. We realize that there have been many issues with supply chain in the last year and we accept delays and substitutions but when the overall quality is bad, there is not much to blame but the builder and subcontractors. We have doors that do not shut correctly(interior and exterior), breakers that trip when running built-in appliances, over 20 exterior stucco fractures in various sizes, and cabinets that have significant cracks in the wood frames. (Just to mention the most critical issues - there were many smaller ones) Not exactly what a person expects when they purchase a new home from a well-respected National builder. The issues were reported to Customer Service and here is the current status: The doors were corrected/replaced. The electrician could not find anything wrong with the circuits and the appliance repair person replace a fan. It works sporadically for a few weeks then we have to reset the breaker. The cabinets repair crew have yet to show up (2 months). A few stucco cracks were identified about 2 months ago and they were not large enough to repair. Over the weekend, we walked the entire exterior: the number has grown significantly (as has the width and length) and we sent a note to Customer Service. Response pending. Overall, we had the expectation of owning a new, well-built home but Pulte failed to deliver on that expectation. The Customer Service staff have been good to work with as have many of the subs. We chose Pulte Mortgage since they offered to match our bank and offered some incentives and are satisfied. ... More

This is the worst experience I have ever had with a builder, an yes I have built previously. Project managers were horrible (Zach, Chris (replaced Zach) and Mike the Project Manager over them, unreceptive and did not provide updates as promised Mike Bahr was the worst individual to deal with, he was even more useless than the others. Mike swore he would get all the issues would be completed and forced me in to closing, even though the house was clearly not ready. All the project managers are no longer with the company. 3 months into the home since closing I have a sagging garage ceiling, a torn out master bath shower, a toilet replacement and threats to remove another from the spare bath and other issues I can not just name at this time. I have a warranty man (James) stuck in the middle of this mess because Pulte has hired less than worthy contractors. So to be honest, this is not at all the experience I expected from what I an alleged reputable company Pulte was. I honestly would not recommend Pulte to anyone. ... More

We had a great experience with Pulte. We realize the building industry is struggling due to supply issues and labor shortages so we were happy being patient (it was out of Pulte's hands). Overall, it was a great experience and we'd do it again when it's time to scale back and build a new home. Everyone was great and we love the home and neighborhood!

Beware and make sure that you are paying attention to all details from the time of signing to the day of closing. Do not let them talk to you into their overpriced options.

All in all the experience was positive. There was a delay on the build which we attribute to COVID-19. We are happy to be home.

Nation wide. Good reputation.

the Builder completes the house in time with very minimum issues.