Pulte Homes Reviews

Working with Pulte Mortgage was an excellent experience. However, we were building this home from a different state and the building manager was not as responsive as we would have liked. It was local friends who were able to take pictures and keep us up to date. Communication with the onsite people could be improved.

The only reason I purchased from Pulte is because of the floor plans and location. Aside from that expect builder grade and sloppy craftsmanship in all internal finishes. I upgraded to the gourmet kitchen package and it's been a complete disappointment. I'd had to have pulte return to fix broken cabinets, leaking plumbing connections and holes in back of cabinets. I've bought preconstruction from other home builder in the past but never have experienced such poor level of craftsmanship. The day of closing, all cabinets were missing all door knobs!! Talk about lack of attention to detail. If you want to purchase from pulte, it is best to simply get the standard design options and plan on redoing the interior at your own expense. ... More

From the selection of our home all the way through the construction. It was a great experience from start to finish.

Overall experience with Pulte Homes was very good. Builder’s team (sales Associates and Construction Manager) were very helpful and supportive from initial purchase process to final move-in.

Best finish construction supervisor ever! Very professional and personable. Really liked his weekly updates and communication regarding the progress of our new home.

Our experience been terrible with these builders. Most of our stuff already needs repair and it’s only been 2 months since we have moved in. Our construction manager jimmy told us from the beginning that he has a family to go home to so no calls or emails to him on his days off because he doesn't care much about his job. Then we got a new manager name Dan. Dan is nothing but fake promises. Our garage door is left unpainted and his response is that its too cold. Meanwhile they are painting new houses left and right. Most of our kitchen cabinets has scratches and cracks but yet they failed to send us the right ones. Now they are just sitting in our garage and no one is coming to pick them up. Craftsmanship is so poor. Build quality if its up to me i would give it a zero star. I can go on and on with the list but i know besides having tons of bad reviews pulte still won’t do a damm things to fix these issues. ... More

We are totally impressed with the after sales service. Everyone in the team is so responsive and eager to help. For us that was big and we are very happy with the response TAT.

Quality of the build is very good

Too many wrong things in general. I will not buy from you guys at all. Lessoned learned.

My field manager helped me throughout the process. He was very responsive and met with me multiple times to address any concerns.

This company was great to work with. The sales staff was exceptional and informative and the project manager kept me updated about the status of my home and even went above and beyond when needed.

Nothing but issues since move in. Instead of enjoying my home all I have been doing is taking pictures, documenting, emailing and following up. The flooring was installed incorrectly which is the largest issue and I’m having to fight every step of the way. I thought Pulte delivered quality but apparently they allow tolerance for lippage so they are only fixing the ones that are really bad. Outside of that that I have tons of pictures showing that every room in the house has issues including the backyard which was left with nails, razor blades and construction debris.

Overall great experience. Was never told Pulte does not finish the garages.

Supply shortages did cause a delay in the building process.

Great product, minor issues with a few items

I like this builder but my house was rushed to close before it was ready. There are so many mistakes that I'm having to wait around to address. They shouldn't have closed me in December and still things in Feb aren't completed. They put a different brand oven in and the fan doesn't work. I hope it gets fixed!

availability to explain. confidence in what they are doing

Our experience was great buying with Pulte Homes. Communication was on point and we even closed before expected. Thank you for making it a pleasant experience.

The whole process of selecting the lot, selecting the materials and closing was easy with the team. They were very patient from the beginning and very helpful to any inquiries I have even after moving in

The Pulte experience overall was really wonderful. As a first time homebuyer I felt every single person I interacted with that works for Pulte was patience and answered all of my questions and really supported my experience. The area where I felt could use some improvement is the workmanship on small details. To be fair we purchased a home through a pandemic but the home was turned over to us with a lot of small details that were not done well or done incorrectly and as stated we purchased our first home and expected something closer to being done “perfectly.” They will come back to fix these little things which I am so happy about. I would still recommend Pulte to all my friends and family. ... More

Good construction. Quality has been great. Prompt responses and communication. Closing was on schedule.

We were remote during the build. Pulte delivers all the services to from design, to build through the mortgage to hand hold you. The key at the end of the day is the home quality and Joed, our field supervisor was amazing and made the experience very positive.

Having a tough time getting people to fix urgent issues such as a leaky roof. The service calls keep getting cancelled. Warranty means nothing if you can't service it.

My over all experience was very bad. My house construction was delayed by 4 months. I was rushed and forced to close the house before fixing all the issues that we identified. The construction manager tried to help us. But still there are several in resolved issues.

They work fine, that is only small details which easily they can fix.