Pulte Homes Reviews

Had a good experience with Pulte!

Quality of workmanship was very poor and quite below what one would expect.

It was a great experience overall. Love my new home! The only issues I had were with the design center personnel. Very unresponsive. Be sure not to sign anything that day & look over your selections carefully. My field rep, Ben who assigned did a wonderful job. Went above & beyond.

They are a pleasure to work with

The home buying/building process was easy. It does take a long time and expect delays. Make sure you note any issues with the home as early on as possible but don't expect it to be fixed quickly. I'm still waiting 7 weeks after move in for issues noted during construction.

We had a nice experience through the purchase program. Sales man was amazing and very helpful through the whole process. Construction wasn't what we were expecting. A lot of paint stains all over the house. Lots of dents and scratches on doors and trims. Issues with the pave that hasn't been resolved yet. It's been almost two months since we got into the house and most of the issues we pointed on the closing have not been solved.

We love our new home especially for the price we paid. Great sales and building team!

Trusted builder for quality homes.

I haven’t reported issues, yet. I am on the first floor with what I was told single hung windows and I am freezing. Blinds and shades didn’t help much. I don’t understand vents in the ceiling when everyone knows heat rises. I wish with all my heart I could write you a great review.

Pulte works with timeline and deliver promptly.

They really listen to what you want and try to help you build a custom house. Although it took longer than expected from the current state of our pandemic and sometime not finding dependable trade workers, overall it was a house well built and we love our new home.

This home delivery experience was not good. The project manager was in a rush to change his job and he did not care about the situation of the property at the time of closing. So, we need to deal with the warranty teams to fix what was not ready at time of closing.

I’m extremely disappointed with the entire experience. The closing was a nightmare and now I’ve been in the house for seven weeks and still have many issues with the house that have not been resolved.

The overall experience was nice. We still have a couple things needs to be fixed /updated and our closing day was 2 months ago.

The house wasn’t clean day of walk through prior to closing. Many issues with the flooring were present

This is our dream home, however there were many issues with house. It took over 2 months for our house to start construction and when it started it went down. First they laid the wrong foundation. We were supposed to get a raised slab and we didn’t. When we questioned it, it took some time to figure it out. So while that was happening our wood for framing sat in the rain and got mold on it. So after our house was framed we had to have a mold treatment, which we had to ask for. While all this was happening we had a horrible experience with the sales manager in the area. He flat out told us he didn’t care if we wrote a bad review or if we pulled our mortgage from Pulte. He said he didn’t care if our realtor never used Pulte again. He offered to buy our house back multiple time because he knew he could sell it for a lot more. We never had dealt with a more arrogant person in our lives. When we went above his head just to tell them the lack of professionalism, they didn’t seem to care. Pulte doesn’t seem care who is representing them. We have lived here over 90 days and we still are waiting for blue tape walkthrough stuff to be finished. While I know we are in better shape than my neighbors, it’s just frustrating. If you are looking to have a home build, just an FYI if they are building a hero home your house will take a back seat to it. ... More

I did all my upgrades with Pulte design center and everything that I upgraded was put in incorrect or damaged still waiting months to get items fixed..

Didn’t have a great experience with the sales person even had to escalate the issue’s however everything else was great. Construction manager and had a change in sales manager helped turn the experience around. Definitely loved the design and quality work how they do the construction.

Let’s just say that there were/are multiple issues

The craftsmanship and work on the home truly is poor.. We closed when the house was not 100% finished and they did nothing about it. Day after we closed and tried to move in, had 5 people in our home who just let themselves in. Been in the house over a month and work still isn't finished, lights falling from the ceilings, cracks in walls everywhere, bathrooms are an absolute mess, just terrible.

Take a longtime for them to do repairs and respond to emails.

Completion delay was a problem but we worked thru it.

Pulte has an amazing warranty, the Build Quality Experience made me feel confident in the quality and structural integrity of my home. The builders were always in constant communication so I really felt a part of the team!

Entire process was great. From initial contact to the closing Sales and Construction Manager kept us informed.

Pulte homes builder's team is very responsive to the issues . Also, they were able to complete on time in spite of supply chain issues. I wish they have taken a little more care in checking the smaller details ( like few paint touch ups , carpet edge finishes etc. ) . But, they are taking care of them after the close-in . Overall I am satisfied with the build quality and the construction team and recommend them for buyers.