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Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15966 homeowner reviews to learn why they are the right team to build your new home.

Pulte Homes

has 4 out of 5 stars overall

15966 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Responsiveness 3.8

Customer Reviews

Gentleman in charge of building and walk throughs was as good as they get. Very professional and responsive.

  • Anonymous
  • Verified HomeBuyer
  • February 03, 2026
  • Potomac, MD

Terrific location and floor plan. Hallways are beautifully done, well lit and very clean. However, major drawback is that there was no real plan in place for visitor parking. Truly nowhere close by! Garage is convenient but only one designated handicap space in a building that attracted many seniors.

Pulte Homes responded:
Thank you for sharing your feedback with us. We’re glad to hear that the construction lead provided such professional and responsive support, and that you’re enjoying the location, floor plan, and well-designed common areas. At the same time, we appreciate you calling out the challenges with visitor parking and limited handicap spaces, especially given the needs of the community. Your feedback is valuable and will be shared with our team as we continue evaluating community planning and accessibility considerations. Thank you again. ^KH

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Arthur

  • Arthur B.
  • Verified HomeBuyer
  • February 03, 2026
  • Potomac, MD

The Pulte Organization is one of the most. Professional. Builders. I have ever. Dealt with. The sales staff were. Excellent our. Project engineer was one of the best. I have ever dealt with. I am retired builder. I am very pleased. How the building turned out

Pulte Homes responded:
Thank you for your thoughtful review. Coming from a retired builder, your feedback means a great deal to us. We’re honored to hear that our sales team and project engineer provided such a professional experience and that you’re very pleased with how your home turned out! We truly appreciate your trust in Pulte and wish you many happy years in your new home! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Construction Manager above and beyond.

  • Garrett B.
  • Verified HomeBuyer
  • February 03, 2026
  • Liberty Hill, TX

Steven went above and beyond to make sure our small issue after closing were fixed. Many times coming to fix it himself.

Pulte Homes responded:
Thank you for sharing your experience. We’re so glad to hear that Steven went above and beyond to take care of the post-closing items and ensure everything was addressed! That level of dedication and follow-through is exactly what we strive for. We appreciate you choosing Santa Rita and are always here if you need anything! ^KH

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

Review of Pulte Homes

  • Roberta C.
  • Verified HomeBuyer
  • February 03, 2026
  • North Reading, MA

Very high end cabinets and appliances. Great response to all need quickly. Sales went in a smooth transaction. Couldn’t be happier. Higher cost was worth it!

Pulte Homes responded:
Thank you for taking the time to share your experience. We’re thrilled to hear you’re happy with the high-end cabinets, appliances, and the smooth sales experience. It’s great to know our team was responsive and met your needs quickly! We truly appreciate your trust in us and are glad you feel the value was worth it, enjoy your new home! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

A happy & content new home buyer.

  • I-Hsuan L.
  • Verified HomeBuyer
  • February 03, 2026
  • Potomac, MD

My husband and I would love to share our great and happy experiences as a new home buyers here since we moved into our new home built by Pulte Homes. Since living in our new home about a month, we are very happy and glad we made the right choice buying our home built by Pulte Homes. We noticed and feel that even a little corner in our living area show Pulte Homes paid their utmost attention to future customers in their mind. Well built Pulte homes and as an additional bonus, home building people all together makes Pulte Homes even more special and super builder. Thank you so much ...

Pulte Homes responded:
Thank you so much for sharing your experience! We’re truly honored to hear how happy you and your husband are in your new Pulte home and that you feel confident in your decision. It’s wonderful to know the care, attention to detail, and dedication of our team stood out to you. Your kind words mean a great deal to us, and we’re grateful you chose Pulte Homes! Wishing you many happy years in your new home! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Really great at promising, but as soon as we close they are almost ghosting us

  • Brandon H.
  • Verified HomeBuyer
  • February 03, 2026
  • Orlando, FL

I definitely would advise anyone buying with Pulte, at least the team I worked with, do NOT accept closing agreements or promises. We've been closed for a little over a month and we're still trying to make progress on most of the items that were 'promised' to be taken care of right after closing if we agreed to close on time. All of the pressure and quick responses pre-close made us think they would continue to work in our interest, but overall this has not been true. Almost immediately after I submitted a favorable review, the construction management have pushed follow-up on to the ...

Pulte Homes responded:
Thank you for taking the time to share your experience. We’re very sorry to hear about the frustration you’ve experienced after closing and understand how disappointing it can be when expectations are not met. This is not the experience we strive to provide, and we appreciate you bringing these issues to our attention. We would like the opportunity to review your concerns more closely and help move things forward, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ...

Total Score 4


Quality 3

Trustworthiness 2

Responsiveness 2

The contractor !!

  • Martin J.
  • Verified HomeBuyer
  • February 03, 2026
  • Round Rock, TX

The contractor that did the walk through was awesome. Very knowledgeable and versed with the home. My insurance company requested a site map of my home and how near were the fire hydrants …. He didn’t provide a site map, but he did go there and took three (3) pics from three (3) different angles of the house. A+ !!!

Pulte Homes responded:
Thank you for the feedback! We’re happy to hear your walkthrough contractor was knowledgeable and willing to go the extra mile to help with your insurance request. We appreciate you choosing Pulte and wish you many happy moments in your new home! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Amazing customer service

  • Victor K.
  • Verified HomeBuyer
  • February 03, 2026
  • Orlando, FL

I really like the all process since sales with andrea up to delivery my house with Paul. They take care of all process and delivery a good an amazing house.

Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We’re glad to hear the entire team—from sales through closing—was patient and thorough in guiding you through the process. We appreciate you choosing Pulte! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great service

  • Praveen M.
  • Verified HomeBuyer
  • February 03, 2026
  • McKinney, TX

From sales agent to final closing agent, everyone was patient in explaining everything in detail and guiding me through the process

Pulte Homes responded:
Thank you for sharing! We’re glad to hear the entire team, from sales through closing, was patient and thorough in guiding you through the process. We appreciate your kind words and you choosing Pulte! ^KH

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 5

ELOY

  • Eloy R.
  • Verified HomeBuyer
  • February 03, 2026
  • LITCHFIELD PARK, AZ

I called about some issues I still have and the response was super slow .They told me me that I have to make mi first monthly mortgage payment payment to even go and try to fix mi issues on a NEW BUILD HOME so I did paid mi first mortgage payment and still the issue is not solved that is DECEMBER 2025 I moved to the NEW HOME so a month and 15 days pass UNTILL first mortgage payment 02/02/2026 So they send a guy ( ZEB )to look at mi issues on on mi bathroom I suggested a quick fix did not work I call him several times UNTILL I got a hold of him and I just said they will call you to set up an ...

Pulte Homes responded:
Thank you for bringing this to our attention. We’re sorry to hear about the delays and communication issues you’ve experienced, especially so soon after moving into your new home. This is not the level of service we expect to provide, and we understand how frustrating this must be. We’d like to escalate this for further review and follow-up. Please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 2

I will not purchase from this company again

  • Pauline O.
  • Verified HomeBuyer
  • February 03, 2026
  • Stuart, FL

Nothing to say about this

Pulte Homes responded:
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience led you to this decision, as this is not the outcome we want for our homeowners. Your comment is important to us and will be shared with our team for review as we work to improve the overall customer experience. ^KH

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 2

Zach

  • Kristina R.
  • Verified HomeBuyer
  • February 03, 2026
  • Lexington, SC

Our PM and builder contact was fantastic, helpful and really walked and talked us through the whole process.

Pulte Homes responded:
Thank you for sharing! We’re glad to hear your project manager and builder contact were fantastic and took the time to walk you through the entire process. We appreciate you choosing Pulte! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Fred

  • Fred F.
  • Verified HomeBuyer
  • February 03, 2026
  • Punta Gorda, FL

Quality of home was great. All people involved with our purchase did a great job except for title dept which did not return my calls when i had questions.

Pulte Homes responded:
Thank you for your feedback. We’re glad to hear you were pleased with the quality of your home and the team involved in your purchase! We also appreciate you sharing your experience with the title department and will pass that feedback along to help improve communication. ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Danilo

  • Danilo d.
  • Verified HomeBuyer
  • February 03, 2026
  • Winter Garden, FL

Maravilhosa. Tudo dentro do combinado até agora.

Pulte Homes responded:
Ficamos muito felizes em saber disso! Obrigado por compartilhar sua experiência. Esperamos continuar atendendo às suas expectativas ao longo de todo o processo. ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great buying experience!

  • Anonymous
  • Verified HomeBuyer
  • February 03, 2026
  • CUMMING, GA

We closed on our home on Dec 19 2025 and had a great experience with Juan our construction manager. He walked us through the process every step of the way and made sure we understood everything. All the minor issues before closing were resolved promptly and he communicated with us on every single issue. He really was outstanding and deserves a nice raise! We're very happy with the house and would recommend friends and family to buy with Pulte.

Pulte Homes responded:
Thank you for taking the time to share your experience with us. We’re thrilled to hear that Juan provided such outstanding support throughout your homebuying journey and kept everything on track through closing! We’re so glad you’re happy with your new home and thank you for recommending us to your friends and family! ^KH

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Communication, quality, responsiveness

  • Amrutha P.
  • Verified HomeBuyer
  • February 03, 2026
  • Avon Lake, OH

Both the contractors did a great job with communications. Jeff did an excellent job with explaining us everything. He is easy to reach and communicate with. Quality is great overall. Noticed some minor cracks, but I am confident they can be looked at during the one year review.

Pulte Homes responded:
Thank you for sharing your feedback. We’re glad to hear the communication from both contractors was strong and that Jeff took the time to clearly explain everything and stay accessible! It’s great to know you’re pleased with the overall quality, and we appreciate you noting the minor items for the one-year review. Thank you for choosing Pulte! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Everyone from start to finish was GREAT!

  • Eugene P.
  • Verified HomeBuyer
  • February 03, 2026
  • Parrish, FL

Our experience was very rewarding. They made it easy, timely and efficient.

Pulte Homes responded:
Thank you for sharing! We’re glad to hear your experience was rewarding and that the process felt easy, timely, and efficient. We appreciate you choosing Pulte! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very Pleased

  • ANNETTE A.
  • Verified HomeBuyer
  • February 01, 2026
  • Las Vegas, NV

Very pleased with the workmanship of Pulte Homes. No major issues, all minor issues were handled very well by our construction manager Thomas. He was very polite and professional, he made us very happy by addressing any questions or concerns we had. We are pleased with our new home and all the space it gives us. I would with out a doubt purchase another Pulte home.

Pulte Homes responded:
Thank you for sharing your experience! We’re so glad to hear you’re pleased with the workmanship of your home and that Thomas provided such attentive, professional support throughout the process. It’s wonderful to know your questions and concerns were addressed and that you’re enjoying the space in your new home. We truly appreciate your confidence in Pulte and wish you the best in your new home! ^KH

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Pulte Home

  • Daniel H.
  • Verified HomeBuyer
  • January 31, 2026
  • Oviedo, FL

We were very happy with the Pulte homebuying experience, until an incident that happened at the very end. We specifically selected a lot in the subdivision with a prime view of a small lake. However, just before closing our lot was landscaped with a large holly tree right in front of the lanai, significantly blocking our view of the lake from our home. Despite several pleas to both Pulte, and the homeowner's association, we were told we could not have the tree relocated, This marred what had been an excellent homebuying experience up to that point.

Pulte Homes responded:
Thank you for sharing your experience. We’re glad to hear that your homebuying journey was positive overall, but we’re truly sorry for the frustration you experienced at the end regarding the landscaping and lake view. We understand how important lot selection and views are when choosing a home, and we appreciate you bringing this to our attention. We'd like to escalate this to our leadership for their review, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ...

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 4

Asante at Pulte - Great Homes, Great People

  • Matthew N.
  • Verified HomeBuyer
  • January 29, 2026
  • Surprise, AZ

Entire process was great including initial sales representative, builder, mortgage team and closer. They stay with you every step of the way and even setup follow up for as far as a year into the home. The home is wonderful equipped with solid materials and design along with upgrades relevant to our current world.

Pulte Homes responded:
Thank you for the wonderful feedback! We’re thrilled to hear that your experience was such a positive one! It’s great to know you felt supported every step of the way and are enjoying your new home. We truly appreciate you choosing Pulte and wish you many happy years ahead! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Super and super supervisor

  • Anonymous
  • Verified HomeBuyer
  • January 29, 2026
  • Peoria, AZ

Jenn and Issac were horrible to work with.

Pulte Homes responded:
Thank you for sharing your feedback. We’re very sorry to learn that working with Jenn and Issac was disappointing. This is not the level of service we expect from our team, and we regret the frustration this caused. Your comments will be shared with our leadership for review as we work to improve the overall customer experience. ^KH

Total Score 4


Quality 4

Trustworthiness 2

Responsiveness 2

Spacious Home

  • Anonymous
  • Verified HomeBuyer
  • January 28, 2026
  • Roseville, CA

While we love our new home and the final product, the administrative side of the process—specifically Pulte Mortgage, Pulte Insurance, the Design Center, and Pulte Title—presented significant hurdles. However, the on-site team was a bright spot: Jenny in the sales office was incredibly helpful, and Carlos, our Construction Manager, was excellent. It’s a shame the back-end experience was so difficult, as Pulte offers unique floor plans that other builders simply don't. We hope these internal processes are streamlined for future homebuyers.

Pulte Homes responded:
Thank you for sharing your experience. We’re glad to hear that you love your new home and that Jenny and Carlos provided such strong support throughout the process. At the same time, we’re sorry that the administrative aspects created challenges, as this should not detract from the overall experience. We appreciate your thoughtful feedback and will share it with our team as we continue working to streamline internal processes for future homebuyers. ^KH

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 5

. Came and repaired leak right away

  • Jody A.
  • Verified HomeBuyer
  • January 28, 2026
  • North Reading, MA

Quality of products used ie: bathroom fixtures and paint is mediocre. Planning of kitchen has several issues that could be prevented . For what I paid for the unit materials are subpar .

Pulte Homes responded:
Thank you for sharing your feedback. We’re glad to hear the leak was addressed promptly and appreciate you recognizing the responsiveness of our team. At the same time, we’re sorry to hear that the quality of some materials and aspects of the kitchen planning did not meet your expectations for the price point. Your comments are important to us and will be shared with our team as we continue working to improve product quality and design planning. ^KH

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

Builder grade vs Buyer Expectation

  • Michael S.
  • Verified HomeBuyer
  • January 27, 2026
  • Eden Prairie, MN

We love the idea of our new townhome. It suits our lifestyle and we look forward to new releases;ationships with our neighbors. We are disappointed in the build quality. We kept hearing that what we bought was builder quality. Our construction manager was great giving us walk throughs but was unreliable responding to our email and suggestions. This was very disappointing as we were told to of their being available for us, but then ultimately basically ghosted us. The ceiling upstairs sheetrock and finish is cracking and falling off the ceiling. We are told that it's normal settling but ...

Pulte Homes responded:
Thank you for taking the time to share such detailed feedback. We’re truly sorry to hear that the build quality and follow-through did not meet your expectations, especially given how excited you were about your new townhome and community. We appreciate your openness and would like to make leadership aware of your experience for their review. Can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH

Total Score 3


Quality 1

Trustworthiness 2

Responsiveness 3

First Time Home Buyer with Pulte

  • Nickolas F.
  • Verified HomeBuyer
  • January 26, 2026
  • Saint Paul, MN

Pulte was easy to work with and the entire home buying experience went smoothly!

Pulte Homes responded:
Thank you for taking the time to share your feedback. We're so glad to hear that your first homebuying experience was smooth and seamless! We appreciate your kind words and your recommendation, enjoy your new home! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

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