Pulte Homes Reviews

This builder did a good job.

Great over all experience so far. Some communication issues with things that need to be fixed but decent over all.

Are garage door was painted the wrong color I told pulte about it and nothing was done.

sure i will refer to my friends & family.

Be patient and check the building process, often, on your home.

Ensure ALL issues are closed and verified before Certificate of Occupancy AND your final closing as I have had a lot of issues getting follow up on items that were verbally discussed and NOT documented in the agreement.

Most everything was great. But unfortunately, as we expected, as soon as we closed and were given the keys, most all of the items that our building supervisor promised would be fixed within a few days (i.e. cabinetry x4, carpet), were never fixed and we never heard from the building supervisor again. As a result, we're forced to go through the Pulte warranty department which takes weeks and months to have anything addressed.

I like it is a great community

Quality of construction is not that great. It looks like the team is in a hurry to get the project completed and move on to a new one. Response to issues is very slow and things promised to be taken care of have not been addressed.

The building portion of the process was great. No complaints. However, now that we have moved into our house the response is slow on getting something fixed. Very disappointed with that.

We have been informed of weekly progress, updates and what is the coming up. What we have seen is the material used is great quality, the workman ship is Ok. There are small issues we informed and Denver has been great to work through to get them fixed in timely manner.

The customer service after move not great with response in repairs.

Limited home design budget, overall quality is good (when you upgrade literally everything like we did), Finance wasn’t a good experience, period. They just never called us back nor picked up the phone. They messed up our contract. Home construction manger was very responsive. The warranty manager was very responsive at first, but slowed down a lot in response. The electrician that worked on our electrical issues after closing didn’t follow through. Carpenter was fast and did quality work.. Construction trash left in drain of one of the bath tubs, after the complainant it drained slow before closing. Size of house is nice, so is layout. Like the location, the amenities here. ... More

The overall experience was okay. Be extremely prepared to pay attention to all of the various details since you will have a short window to make updates and changes throughout the build process. The quality of the home is okay, but the attention and quality of the finishing details left a lot to be desired. We were not pleased with the drywall, paint and trim work. Overall, it looked very rushed to meet deadlines and the lack of quality shows.

Overall Construction is great .

haven't moved in yet. everything looks fine by far.

I don’t have any experience with the builder. I have been trying unsuccessfully to get on the webpage in case a problem arises.

It has been a month and my temporary microwave is not yet replaced by the proper one. The temporary microwave was installed to get the certificate of occupancy so that they can keep the closing date and not postpone the closing date. I was told it will be done in 10 days, but even after 1 month, the proper microwave is not installed.

Overall excellent builders, however as we all Understand home is one of the life’s biggest investments, a little more care and promptness towards buyer and their choices would further add cherry on the cake.

The quality of the build was okay. Since we moved in, we have seen some area where the quality was not great. Issue have been handled promptly for the most part. The buying process was great.

It was a positive experience!

Overall the experience was good. After you move in, the service was ok. It is the home owner's responsibility to contact the individual contractors if there are an issue instead of calling Pulte.

Overall, I’d say our experience has been a solid OK. There was a lack of communication about who was in charge of what aspects of closing, finishing touches, future home issues. Some of the communication problems were COVID related, but then there continued to be issues. A lot of “oh that person told you the wrong thing” kind of situations. Everything that I’ve asked to have fixed has been fixed eventually. It’s hard to tell if this is the experience most people have or if it’s completely a result of covid impacting the business (people quarantined, etc.).

The builder is fast. The quality of materials is poor. The design is acceptable.

Love my home, however I submitted a work order within the 30 days period and no one has contacted me to fix the issues. Disappointed in their responsiveness to issues.