Pulte Homes Reviews

It’s been 1 month since closing but still having issues. Raised multiple Service request but response is very slow.Have to follow up multiple times with the warranty guy Russell to send someone to care of the request. Even many other house owners are having warrranty issues. Some request is pending for 2 months. It’s new construction, so ideally we should not be having many issues in first place. Paid more than asking price, but now I feel it’s not worth.

Lot of issues inside and outside

Pulte Homes has been attentive to my needs, responsive, and they work to deliver.

Great homebuying experience overall. Would recommend to anyone who is considering to get their new house.

They have one of the best design in USA

I’m very satisfied all the service.

It was a great experience.

Terrible home buying experience. Would not want this for anyone.

Lengthy process, but well worth it in the end. We are so very happy with our purchase and would rate the overall process a 10! Communication with the builder was great, and being able to customize the home to our preferences and likes was amazing. Thank you Pulte.

Ovan was not working from 27 Nov 2021. It was replaced on 28 Dec 21. Paint was wrong whole house. Hot water we are getting milky as of today. Replace hot water but still getting milky water

While the sales process was great, the design process felt like we were rushed to make our finish choices. As much as we like our home, I am underwhelmed with some of the finished workmanship, considering what we paid for the home. The wall in the owners shower is bowed, and the tilers just cut curves into the corner tiles, instead of having the wall fixed first. Also some crooked wall switches and outlet covers. The warranty people are good at returning any calls, but so far some of the issues still haven't been resolved, and one of the issues they did try to fix looks like an unqualified DIY job. My impression of the finished product is the finishers are rushing through the home to get done, and no one is checking the workmanship, maybe because they are so busy, so the builder can turn it over to the homeowner to get their money. ... More

I'm very happy with the purchase experience with Pulte homebuilder. The design team helps greatly with a personal touch of a high-quality new home.

We loved Ramsey and Kevin. The build experience and the sales experience were superb.

The company refuses to solve any of the problems you point out about the homer unless you get someone who is very knowledgeable to argue with them. Things such as bumps all over the floors and a gaping gap between the floor and the parking garage door, half an inch crevice between the stove counter, walls that are protruding by about 1-2 inches, which are all normal according to Pulte. The small problems involves a crooked oven and microwave, which is useable but it could look better. Another is random nails missing from door hinges, which again is useable, but really could just not forget the nails maybe? Either way, I understand there may be problems with a new build, either due to lack of attention from the workers (they had beer cans all over the place when we came to check the unbuilt house), or unpreventable problems like shrinkage, but I really do not like being told obvious problems are "normal". ... More

The staff was great. Very informed.

Happy with the overall experience.

My advice is to never close on the home when their are outstanding items that need to be complete. This was our first time building a home. We did not truly understand that the home should be complete (move-in ready) the day before close. Now, we still have items not done and I have to constantly follow up to get anything done. Lesson learned.

Field manager Chad was awesome who went above and beyond his job expectations. He was professional, courteous, and a helpful problem solver.

Sales does not disclose issues with the apartment complex adjacent to Martins landing. Our HOA fees pay for a doggy park for Edgewood apartments, dogs from Edgewood urinate and defacate on our common areas damaging the sod and bushes. Apt renters do not pick up after their dogs in our common areas and harass Martins Landing owners. Dartmouth Group refuses to enforce the Condominium rules and regulation, they ignore e-mails sent by unit owners of violations. The whirlpool appliances included with your purchase are of poor quality and have lots of issues . Wait period for fixes up to 3 weeks. Many frustrated new unit owners. . ... More

Be patient and enjoy YOUR home buying experience, don't let delays steal your joy and excitement.

Pulte was able to build the home in time but the workmanship and the finishings are below par including the overall models and layouts needs a lot of work to be done.

Overall quality of the product is good but attention to details before close is very poor. Many issues would have been avoided if tradesmen and proj manager had performed final quality inspection. IE appliances installed but no power to them, lots of paint splatters on tile floor, no garage door opener etc. Easy items to resolve if final inspection actually performed. Lack of transparency on when we will receive appliances that were contracted is infuriating. Not asking for Pulte to improve supply chain, just tell us what you know instead of "we have no information" ... and neighbor waiting over 7 months for appliances. ... More

In all fairness, we had a concern which was to have possession of the keys by a certain date, Pulte tried its best to relatively get the keys in our hands though not exactly the date expected but close. I expected Pulte to be more responsive to complaints that are being discovered after closing, it's actually a disappointment for me at the moment. I expected better quality work than what was delivered, being an experienced individual myself in the field of construction. There were a number of oversights that I discovered myself during and after construction. Jeremy and Wendy are great people to work with. ... More

We had a great relationship throughout the whole process, from the time we started looking at the models to the start of the building to closing.

The project manager was excellent for each of my walk threw. Everything was explained in detail, step by step. My build was happening at a very difficult time I was kept informed throughout the whole process