Pulte Homes Reviews

The fact of having to bid on the lot bothered me. Ended up paying almost twice the origional price for our lot. Would have liked to be able to customize my build more. Seemed a little rushed to close before all issues were resolved..

I’m very happy that with any issues I have Stefano helps out right away even on his day off. Thank you Stefano!!!

one example cabinets selected at the design center was level 6, but they installed level 1 and poorly installed and not even completed, very disappointing and the next step which is the reply to this survey will determine if the rating goes even lower.

Builder met our expectations. There was some confusion but was sorted out right away.

My project manager consistently provided me with weekly updates as to what was going on and what we could expect next. The mortgage team worked very hard to come up with a very favorable mortgage agreement based on my particular needs.

Pulte's sales process was the best we experienced while looking for a new home. They were very good at providing updates throughout the construction process. While designing our home we found that options were somewhat limited and deviations that seemed simple to us were not allowed. Standard products like cabinets and appliances are good quality. Supply chain challenges, especially with appliances, have been frustrating. The closing was stressful because there were major items that were not complete. However, Pulte stands behind their product and their team was supportive in finishing the major work quickly. We continue to work with them on the punch list. Overall we like our home and believe the structure is of high quality. We appreciate the followup on issues and the followup warranty program that will continue throughout the first year of ownership. Overall the experience was positive with some moments of frustration. We really like the sales and field construction staff. They were all very focused on delivering a quality product. It is nice to finally be in our new home and we appreciate that it was finished in 9 months in this current environment. We considered a number of production builders and we believe we selected the right one. ... More

First day moving into a new home we found out HVAC system was turned off due to bad circuit breaker and this is during peak winter. Also found door bell does not work. This is bad I did not expect this from Pulte builders. I dont know what else I will find out more in the future. I think quality of materials worsened.

Great experience. Really enjoyed working with Brian and Linda

Pulte offers a qulity home buying experience and they deliver an excellent product.

Our experience with Pulte was awful if we would’ve known how bad of an experience we were going to have we would’ve definitely gone with a different builder. When we received the keys the house still needed many repairs most of which were addressed in the walkthrough and were told they would be fixed prior to closing. It has been a month since we moved in and we still haven’t been able to get anyone to come work on the repairs. It was definitely not move in ready.

Everyone was very helpful through the entire process. I would not recommend the upgrade to the cabinets- they are substandard and not worth the price. Not what we expected for sure.

Poor quality, rude, unresponsive, over promised and underdelivered, not worth the money, our paint looks like it was done by a toddler, among others. We 100% regret buying this home and will be selling within 5 years.

Lots of minor issues and house was unfinished when we closed.

Great product , amazing service and communication, great overall experience!

This is our 4th new build home and unfortunately this experience did not live up to our standards or what we have experienced in the past. You can blame Covid-19 on this as well. From having to bid on a lot and not getting straight answers that would better equip us on the bidding wars to the very end where we ended up doing our own cleaning of our stove vent. This could’ve been better in so many ways. Sadly we did not get the house we wanted, nonetheless we will be happy with our home.

Had very good experience working with Pulte Homes

Over all good quality service

Disappointed with follow up on punch list items not completed six weeks after the closing.

Good communication, keep updated information.

For the amount of money we spent on the home and the lack of completion of our home when we moved in was very disappointing. The little things you thing would get a lot of attention on are lacking throughout or home. 2 months later and we are still waiting on things to be completed.

Pulte did a great job of the home layout. The exteriors are different but uniformed. I had the ability to customize furnishings in my home so each home can look different from the interior

The overall experience from beginning and during the process was good and continuous two-way communication.

Like the condo overall. Glitches took awhile to resolve when we first move in.

I received my house so much better than I expected. Thank you Pulte Homes Team for the amazing Job.

This was not our first experience with new construction which is why we do appreciate that our home was well built. But the demeaning manner in which Pulte treats its customers is appalling. They can delay, delay, delay and lie about the reasons but fine you $500 a day if you can't make the closing date they finally are willing to show up to. Post-sale, the responsiveness to repair issues has been inconsistent. Problems that they have addressed were properly resolved. But there is little communication on open items