Pulte Homes Reviews

We had a great experience with Pulte so far. The best part of the process has been the communication - our builder called us once a week to update us on the process and was readily available to answer questions and concerns. One of my friends is building with another company and she has an "allowance" of email communication, after which point she is charged per email. In any case, we have enjoyed our home and everything involved in it. Thank you.

We love the house. Thank you

Erick is very knowledgeable company should use more upgrade materials in their homes. Ok

Artie us an excellent Building Manager whose constant is very reassuring.

The Pulte Quality I signed up for was not on display. I would never do this again.

My Overall experience is great.

Pulte has total disconnected from different departments, bad sales team(one I got), amazing construction manager, worst sub contractors, bad quality, failed. My house was closed almost 3 ago, with a condition of getting some stuff done after the closing, its close to 3 months my house is still filled with blue-green tapes for paint and drywall issues, my bathroom is still not completed, I have air drifts from all around the house, my 50% of cabinets are not functional, leaking faucets, lights don't work in the guest bedrooms, etc etc, etc. My recommendation to another buyer is to make sure you record the discussion with the seller agent, DO NOT CLOSE The house if its done, if you be nice, they will take advantage, you will be tired of chasing them. ... More

My shopping experience was a little different than usual, as I don't live in the United States, the purchase was entirely online, with the assistance of the seller and my realtor. until closing everything was ok, but the process of handing over the keys to the house to my realtor , who was the person that I designated to receive the keys, was a little confusing, we had to get in touch with several people until they delivered the key to the responsible, even so, the keys of the owners closets were missing. as I haven't had the opportunity to get to know the house in person, I can't comment on many things yet, such as the quality of the construction, among others. But I can’t wait to see my new house . ... More

It was a good experience!

Move in date was Friday, December 17th. Robert tried to change it to the following Tuesday due to needing a little more time to get things done. We told we couldn’t because we had things being delivered and already took time off from work. We told him we would not move in until 4pm that Friday. When we showed up the painters were still there and the house was really dirty. He told us the cleaners would be here in the next hour. We knew there would be some outstanding items. Not a problem. He told us the painters would be back Monday to finish. They never showed up. He would consistently over commit and never deliver. Told us the painters were coming two other times and never showed. No call or follow up from him. He told us multiple times he was going to send us the outstanding items and when they would be completed, never did. On January 26th I texted him that we would be taking the Pulte survey by 2/5 and he texted me back saying he would have no problem completing the items by then. So many times we texted him and called him and no response. We were very patient, but can no longer wait without anything being completed, since we are now going on almost two months of waiting. So unprofessional! Expected better quality work. I tried calling the customer service number and it just beeps. ... More

They really seem to care about the build process

Overall Pulte Homes is good. However, very hard to coordinate with thing did not go well.

Pulte was overall a great experience it has set the bar high for my next future builds.

All in all it’s been a great build experience for me. In spite of the supply demands, Pulte has been awesome at responding to my concerns and have been quick to resolve any issues.

The entire process was excellent from start to finish. All Pulte representatives were responsive and professional. Build quality and materials are excellent.

Pulte takes quality very seriously.

Did not meet commitment to buyer on building phase walk-throughs. Are not responding to the fix-it list items.

I love my new home!

Sales people, field manager, lender all great! Warranty people approachable.

Overall great experience. Staff is friendly and helpful. A few minor flaws in caulking/painting/etc, but overall good quality.

Quality of the end product is terrible. When you provide feedback you get yelled at and ignored most of the time as if you have no say. Very poor customer service. Field manager acts as if he is doing you a favor when you approach him with an issue. The contractors make many mistakes and skip important steps in all aspects of the building, if you are not versed in construction you will miss serious issues they create. Very sad!

Our homebuying/building experience has been rough, but the more I deal with Pulte the more I can see that it all depends on who you get. We have seen some Pulte representatives be absolutely amazing, while others make you hate life entirely. My only advice if you are moving forward with building a home with Pulte, is to meet all the people that will be involved with your build. If a single one of them don't seem like they are going to be amazing, then run as fast you can! No one that we have meet at Pulte has just been "ok" at there job. They are either the best in the industry or the absolute worst, so make sure they are all winners before you sign the dotted line or you will regret it. Trust me! ... More

I had a very good experience. From first day to closing, I was happy with the buying process. Our Sales Representative and Field Manager were very thorough at explaining things and responsive to all our queries.

This is our first home, we were able to design it and watch the build process throughout which was very comforting. It is a beautiful home and I would recommend Pulte to a friend.

Before Purchasing Pulte home i had a great impression about builder but after seeing the construction i lost the impression that Pulte can also build worst way. Not sure what made to bring lower quality to my home. Ceiling fans when chose during design options was not placed and placed with very normal ceiling fan. Every homeowner dream about their home in great way so will chose the builder. Thats OK. I hope Pulte keeps quality for next homeowners.