Pulte Homes Reviews

It was a great experience to purchase home with pulte

Be diligent with this company....They were delayed ~3 months, installed the wrong kitchen layout and made me pay 1/2 the cost. Rough ride and wish it was smoother and fair. Now that all is done, house is great and all is well.

On the plus side, see my comments above. On the negative side, some things that should have been included in the design of the house were ether overpriced options or unavailable. Specific examples include medicine cabinets and a place to sit in the Owners Bath (none were available at any price) and a stairway to attic in garage (only offered as a high priced option)

You can tell they are really concerned if something is not up to 100 percent on your home.

If you have questions about the building of your home this is not the builder for you. There doesn't seem to be any upper management and no escalation process when there is an issue. Everyone goes silent. The finish work is poor.

Building a new home with Pulte is a great experience where you can choose many items to personalize your home that are standard and upgrades. You will feel like you’re part of the building process.

It’s been 1 month since closing but still having issues. Raised multiple Service request but response is very slow.Have to follow up multiple times with the warranty guy Russell to send someone to care of the request. Even many other house owners are having warrranty issues. Some request is pending for 2 months. It’s new construction, so ideally we should not be having many issues in first place. Paid more than asking price, but now I feel it’s not worth.

Lot of issues inside and outside

Pulte Homes has been attentive to my needs, responsive, and they work to deliver.

Great homebuying experience overall. Would recommend to anyone who is considering to get their new house.

They have one of the best design in USA

I’m very satisfied all the service.

It was a great experience.

Terrible home buying experience. Would not want this for anyone.

Lengthy process, but well worth it in the end. We are so very happy with our purchase and would rate the overall process a 10! Communication with the builder was great, and being able to customize the home to our preferences and likes was amazing. Thank you Pulte.

Ovan was not working from 27 Nov 2021. It was replaced on 28 Dec 21. Paint was wrong whole house. Hot water we are getting milky as of today. Replace hot water but still getting milky water

While the sales process was great, the design process felt like we were rushed to make our finish choices. As much as we like our home, I am underwhelmed with some of the finished workmanship, considering what we paid for the home. The wall in the owners shower is bowed, and the tilers just cut curves into the corner tiles, instead of having the wall fixed first. Also some crooked wall switches and outlet covers. The warranty people are good at returning any calls, but so far some of the issues still haven't been resolved, and one of the issues they did try to fix looks like an unqualified DIY job. My impression of the finished product is the finishers are rushing through the home to get done, and no one is checking the workmanship, maybe because they are so busy, so the builder can turn it over to the homeowner to get their money. ... More

I'm very happy with the purchase experience with Pulte homebuilder. The design team helps greatly with a personal touch of a high-quality new home.

We loved Ramsey and Kevin. The build experience and the sales experience were superb.

The company refuses to solve any of the problems you point out about the homer unless you get someone who is very knowledgeable to argue with them. Things such as bumps all over the floors and a gaping gap between the floor and the parking garage door, half an inch crevice between the stove counter, walls that are protruding by about 1-2 inches, which are all normal according to Pulte. The small problems involves a crooked oven and microwave, which is useable but it could look better. Another is random nails missing from door hinges, which again is useable, but really could just not forget the nails maybe? Either way, I understand there may be problems with a new build, either due to lack of attention from the workers (they had beer cans all over the place when we came to check the unbuilt house), or unpreventable problems like shrinkage, but I really do not like being told obvious problems are "normal". ... More

The staff was great. Very informed.

Happy with the overall experience.

My advice is to never close on the home when their are outstanding items that need to be complete. This was our first time building a home. We did not truly understand that the home should be complete (move-in ready) the day before close. Now, we still have items not done and I have to constantly follow up to get anything done. Lesson learned.

Field manager Chad was awesome who went above and beyond his job expectations. He was professional, courteous, and a helpful problem solver.

Sales does not disclose issues with the apartment complex adjacent to Martins landing. Our HOA fees pay for a doggy park for Edgewood apartments, dogs from Edgewood urinate and defacate on our common areas damaging the sod and bushes. Apt renters do not pick up after their dogs in our common areas and harass Martins Landing owners. Dartmouth Group refuses to enforce the Condominium rules and regulation, they ignore e-mails sent by unit owners of violations. The whirlpool appliances included with your purchase are of poor quality and have lots of issues . Wait period for fixes up to 3 weeks. Many frustrated new unit owners. . ... More