Pulte Homes Reviews

Woodbury is an amazing neighborhood. My wife and I fell in love immediately. We love our new lot and are beautiful new home. When you are dealing a trac builder, you have to understand what you are paying for. Pulte did a great job managing the build and hitting their timelines. Some of the craftmanship isnt the best but overall a great home. We love it.

I had a great experience building with Pulte. I'm a realtor and have had the opportunity to work with a lot of builders. Pulte is a favorite.

My husband and I would highly recommend!

average quality of workmanship & materials

This is the 3rd (new) house I have bought from Pulte Homes. Good quality and reputation. You have a general experience and peace of mind. Knowing you can resolve any issues mostly to your satisfaction. Rushed to closing, some work lack quality (paint, trims, caulking, missing pieces due to late order or arrival, miscommunication between various parties in transition, such as external vent range hood not connected to outside due to drywall not prepared with a connection hole; exterior water bib installed right behind A/C unit at back of house, garage door not manually lockable due to mismatched bolt and slot; sharp nails can be felt under carpet on edges at upper floor, etc.). Pricing on the max limit to be fair, so the value is okay but not impressive. ... More

I feel the closing was rushed. I was told to fill out a document online. Come to find out the document was my actual closing. I wanted to sit down, and sign papers and ask questions. It was like i was deliberately misled. I did the closing on 12/21/21, I still haven't received my closing documents. I was told they would be sent to me

Pulte subcontracts, the subcontractors hire people that have zero skills (less money spent, right?) Our home is a nightmare with a ton of issues from the beginning with a plethora of construction and workmanship issues. Pulte is less than responsive, admits no fault, refuses to put anything in writing, says they will do one thing, but never do. We contracted in good faith, kept our end of the deal, but not Pulte. Do NOT waste your money, your time, or your energy. Pulte claims they have quality home and offer the consumer peace of mind, but nothing could be further from the truth. I am fairly certain that a class action lawsuit will be the result of this nightmare scenario, which is absolutely unfair to the new owners. ... More

Pulte employees excellent and responsive. Some Issues with Pulte vendors….getting materials and issues resolved in a timely manner.

Rushed the closing with lot of items pending at the end of the year. The final walkthrough was almost skipped before closing. Was promised that all the items will be done soon after we move in. It wasn't a pleasant experience at all moving into the house with lot of contractors coming to finish the work while settling in. The contracted plumbing company was the worst of all and the other companies took their time due to whatever reasons. After a month there are still some pending issues.

Everyone we worked with was professional, diligent and made it easy and comfortable.

Good quality home though finishing touches need improvement. Sloppy paintwork, and grouting in places. For the size and location of the home, I consider the home good value though I wish the price included a few major ticket items (e.g. refrigerator, washer/dryer, finished garage walls).

Had a great experience purchasing from Pulte Homes. Extremely professional builder and was very responsiveness to the issues we ran into.

Talk of the town about Pulte Homes quality of workmanship and materials is true. Very Satisfied and happy with my home.

everything is very good, good attention and treatment

I had a pretty bad closing experience with lots of frustration and I still have not got things installed in my house which I paid for. And Pulte did not give me any incentive for the experience I had

Buying new construction with unprofessional finishes to details was a little shocking to me. I love my floorplan and home but everyday I am finding mistakes that I wouldn't expect with a new build. It feels like I bought a new Mercedes with a few scratches... we will correct the ones we can, but I expected more in craftmanship.

Pulte does build a good, well-designed home IF the field team has adequate labor & with time to do it right; materials with ability to refuse to install damaged materials i.e., we have multiple, 40+ chipped tiles installed, trim pieces 1/2" short plugged with globs of caulk, paint splatter and droplets all over floor, paver stains, paint on sliders, slider tracks filled with mortar/debris, etc.). A lot is asked of the site team and my impression is that it is all about delivering it to closing even if it is a rush job. I liked and trusted the site supervisor, but it was a series of challenges he had to face to get materials & labor coordinated & communications with the future owners. Now we are on to the multiple post move in 30 day "cosmetic" issues and thus far it is not going well, one vendor out of 4-5 has showed up on the date schedule, so another day sitting around for nothing. ... More

The build process was less than ideal. We were delayed 6 months from our original completion date. I feel that the sales consultant and field manager promised a timeline they knew they wouldn’t complete. The FM - Seth Nisall - was very combative, which resulted in a blow up in the sales office. He was immediately removed from our build, and Brett became our new FM. Brett was the only positive Pulte attribute. He was empathetic and provided timely updates (and realistic updates even when we didn’t like the news - but it made us respect him for being honest). Your window vendor is poor. We have issues with multiple windows not being installed correctly. They also did no clean up to the windows - they were filthy, painting and caulking not done after the window was installed. From my seat, no one is managing the trades. Multiple Pulte people have told us that supplies arrive, and they go to whatever house the trades wants to put them in - not who has been waiting longer. I’m sure it’s more planned out than it looks, but it looks very disorganized as an outsider looking in. Now that we are moved in, we have a long punch list with no ETAs for completion. We’ve been specific that we need the trades to schedule repairs ahead of time and not randomly show up (as I work from home). So far, we’ve had two trades come unannounced. ... More

Disjointed organization. Each department doesn't know what the other is doing.

Excellent communication with all Pulte employees. Very good follow up if there is a question or issue. Excellent construction even if you are not present to supervise the build. Employees take pride in doing a good job and service to the customer.

I bought a model. I realize my home was not under warranty or that they werent going to do anything major to fix issues. However, even something basic- for example, as you go up the stairs, there is a big chunk out of the wall. How hard would it have been to fix it? Our fireplace doesn't work. A simple visit from the super would probably take care of it but no one would respond. Very disappointing. The toilet flushes can be heard downstairs like someone is hitting a sledgehammer. The sales office reps were great. That's why they get a better rating.

Sleazy salesperson, zero quality control for construction, lots of obvious problems in new home, no attention to detail, terrible follow-up. Pressure to close on unfinished home—which they do to everyone No one is overseeing the contractors so they do really sloppy work. All neighbors say same thing. Terrible experience all the way around. I would NEVER buy another home from Pulte.

I found building with Pulte extremely awful and upsetting. Pulte did not care about customer satisfaction. They FORCED me to close mid December without installing most of my kitchen appliances because they wanted the closing to show on 2021 books. They made me feel like just a number and really no customer satisfaction considered. As of February 1, I am still waiting for them to complete many items that were due to be done before closing. They have my money now so who knows when or if work will be done. I would never build with Pulte again because they just want to build the most homes with little concern of customer satisfaction. All they care about is the money. ... More

good design, good development, nice neighborhoods

I love my new home and neighborhood. The neighborhood is beautiful and well planned. With a lot of patience through the COVID supply chain challenges, my new home has been well worth waiting for. I’m looking forward to many years living and loving in this home. Thanks Pulte!