Pulte Homes Reviews

Pulte Homes responded:
Thank you for taking the time to share such your experience. We’re glad to hear that you’re enjoying the location, community, spacious design, and overall value of your home, and that the buying process was smooth and straightforward. We appreciate your feedback regarding materials and minor issues, and we’re grateful for your recognition of John and Tyler on the maintenance team for their responsiveness and support. It’s wonderful to know that, overall, you’re very happy and would recommend the community to others! ^KH

Pulte Homes responded:
Thank you for taking the time to share your feedback. We're glad to hear that the homebuying experience was smooth and seamless! We appreciate your kind words and hope you enjoy your new home for many years to come! ^KH

Pulte Homes responded:
Thank you for sharing your feedback with us. We’re thrilled to hear that your sales agent provided such patient, and attentive support. At the same time, we’re sorry that the home walkthrough felt rushed and that the cleanliness at move-in did not meet expectations. We appreciate your feedback and are glad to hear warranty support has been going well so far, and your comments will be shared with our team as we continue working to improve the move-in experience. ^KH

Pulte Homes responded:
Thank you for sharing your feedback. We’re sorry to hear about the issues you discovered after moving in and the frustration caused by concerns around materials, broken tiles, and follow-up communication. This is not the experience we want for our homeowners, especially in a new home, and we want to ensure our leadership is aware of your experience. Can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH

Pulte Homes responded:
Thank you for taking the time to share such detailed and thoughtful feedback. We’re glad to hear that you enjoyed the buying experience, the location, and the floor plan, and that Sam and your realtor provided excellent support! At the same time, we sincerely apologize for the unresolved items at move-in, the workmanship concerns, and the frustration caused by deferred repairs. We would like to make leadership aware of your concerns, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH ... More

Pulte Homes responded:
Thank you for sharing your feedback. We're thrilled to hear that you are loving your new home! We appreciate your kind words and your recommendation. We wish you all the best in your new home! ^KH

Pulte Homes responded:
Thank you for sharing your feedback with us. We're delighted to hear that you had a positive experience with us! We appreciate your kind words and your recommendation! ^KH

Pulte Homes responded:
Thank you for sharing your feedback with us. We sincerely apologize for the ongoing frustration you’ve experienced, particularly with the smart home technology coordination between vendors, this is not the level of experience we want for our homeowners. We understand how unacceptable it is to have significant systems not functioning properly so long after move-in, especially given the investment you made, and we regret the time and effort this has required from you. We want to ensure our leadership is aware of your concerns, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH ... More

Pulte Homes responded:
Thank you for your kind words! We’re thrilled to hear that everyone was helpful from the start and that you’ve already shared your experience with friends, that truly means a lot to us! We appreciate you choosing Pulte and thank you for the recommendation! ^KH

Pulte Homes responded:
Thank you for sharing your experience. We’re truly sorry to hear that you felt unsupported after closing and especially disappointed on your key day, which should be an exciting and positive milestone. Your feedback is important to us and we would like to make leadership aware of your experience. Can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH

Pulte Homes responded:
Thank you for providing feedback. We're truly sorry to hear that your home's quality is not what you were expecting. We'd like to make leadership aware of this and help address your concerns, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Pulte Homes responded:
Thank you for sharing your feedback. We’re glad to hear that your concerns were addressed and that your one-level home is a perfect fit for your needs! It’s wonderful to know you’re enjoying the community and getting to know your neighbors! ^KH

Pulte Homes responded:
Thank you for sharing your experience. We’re glad to hear the process was smooth and that our team demonstrated professionalism and a strong commitment to high standards of service! It’s great to know you felt supported not only during the build but also beyond closing. We truly appreciate your kind words and your trust in us! ^KH

Pulte Homes responded:
Thank you for sharing your experience. We’re thrilled to hear that Debbie and Chris provided such outstanding support, not only during the process but even months after move-in! It’s great to know you’re happy with the quality of the build, the upgrades, and even the thoughtful details. We truly appreciate your kind words and are so glad you’re enjoying your new home! ^KH

Pulte Homes responded:
Thank you for sharing your experience. We’re thrilled to hear that all of your interactions were positive and that the team was responsive both during and after the build process! It’s great to know that Edgar kept you well informed and addressed your concerns along the way. We truly appreciate your feedback and thank you for choosing Pulte! ^KH

Pulte Homes responded:
Thank you for taking the time to share such thoughtful and balanced feedback. We’re sorry to hear that several early issues have taken away from what should have been an exciting new-home experience. While we’re glad some concerns were addressed, we understand how frustrating it is when problems persist in a brand-new home and when attention to detail doesn’t meet expectations. We want to escalate your concerns to leadership for their review, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH ... More

Pulte Homes responded:
Thank you for taking the time to share your experience. We’re glad to hear the buying process was easy and pleasant, but we sincerely apologize for the number of issues you’ve encountered after moving in, as well as the inconvenience caused by ongoing construction activity. We understand how frustrating it is to experience problems with finishes, functionality, and follow-up in a new home, especially during the first month. We want to make our leadership aware of this, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. ^KH ... More

Pulte Homes responded:
Thank you for sharing your experience. We’re thrilled to hear that Arthur, Tiffany, and Alejandra provided such great support and made the process easy and transparent from start to finish! We truly appreciate you taking the time to recognize their efforts and are so glad you had a positive experience with us! ^KH

Pulte Homes responded:
Thank you for sharing your feedback with us. We’re glad to hear that your original project manager was highly responsive and that issues were addressed quickly, and we appreciate your understanding regarding the transition and seasonal delays with the new PM. It’s good to know that both project managers have been easy to work with overall. We value your feedback and thank you for your patience as remaining punch list items are completed! ^KH

Pulte Homes responded:
Thank you for sharing your experience with us. We’re glad to hear that our team made your out-of-state move and homebuying process easy and smooth! We truly appreciate your feedback and wish you all the best in your new home! ^KH

Pulte Homes responded:
Thank you for sharing your feedback. We’re glad to hear that your construction manager provided an excellent experience and strong support throughout the build. At the same time, we’re very sorry to hear about your concerns regarding the sales experience and any unmet or miscommunicated expectations, this is not acceptable and not the experience we strive to provide. We would like the opportunity to learn more about your experience, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH ... More

Pulte Homes responded:
Thank you for sharing your feedback with us. We’re glad to hear that the workmanship met your expectations and that Jered provided clear and comprehensive explanations throughout the process. We understand your concerns regarding material choices, including the flat paint and appliance selections. It’s also good to know that any reported issues have been addressed in a timely manner, and your comments will be shared with our team as we continue to evaluate options that best meet homeowner expectations. ^KH

Pulte Homes responded:
Thank you for taking the time to share your feedback. We’re sorry to hear that the cost, workmanship, and customization quality did not meet your expectations, and that the walkthrough time felt insufficient. Your comments are important to us and will be shared with our team as we work to improve quality standards, customization execution, and the home review process. ^KH

Pulte Homes responded:
Thank you for sharing your experience. We’re glad to hear you were happy with the timeline and felt well informed throughout the process! It’s great to know the level of detail and customization options helped make your home uniquely yours. ^KH

Pulte Homes responded:
Thank you for sharing your experience. We’re glad to hear that you’re overall happy with your home and that you love the layout! We understand your concern about the flooring and appreciate you bringing that to our attention. It’s also great to know that our team took the time to walk you through the process and ensure you felt informed along the way. ^KH