Pulte Homes Reviews

Everyone at Pulte was easy to work with and did everything they could to make our experience a happy one.

The Builders that I have worked with have helped me through every step of this process. They are always very responsive and helpful with anything I may need.

Very please with Pulte, they have great customer service and show that they want to satisfy there customers and make them happy.

This was a first time home buying experience for me and they made the process as easy as possible on my. The sales agent & construction managers I’ve had contact with have been outstanding and made this experience great!

The painting is bad, lots of spot are not fixed although I taped them and showed to the Filed Manager; Over 10 walls are not vertical, most of the trims are curved not straight.

Our rep Alex was wonderful to deal with

We have been in the house for two months now and no one has come to fix the 15 issues we have sent to home warranty

The house has been great. If there is an issue Scott or the CAC have been quick to respond and come to a solution.

We had a good experience.

Our salesperson and field manager have been very responsive

Sadly the quality of the subcontractors’ work was shoddy and needed a specialist team to be engaged to fix the myriad issues in all rooms of the house. The house was nowhere near ready on our “celebration walk through”. Covid supply chain issues aside, there were too many shortcuts taken in the building of our home. We still have unresolved issues 2 months after closing.

Generally speaking our experience has been good. Supply delays made things tricky. Going to the property regularly helped.

Slow turnaround for many homes unfinished areas

Pulte does not seem to care about their customers once the contract is signed and they REALLY don’t seem to care after the sale of the home is complete. I understand that there have been unforseeable delays due to shipping issues and labor shortages. However, that does not excuse the times that we have caught their staff blatantly lying to us or more often than that, just refusing to respond to our inquiries or concerns timely. There is no excuse for not replying to an email. When they actually do reply, we’re always told that “we’re aware of your issue, it’s on the list” with no follow-up until a month later when we inquire again. Rinse and repeat. I am honest when anyone asks about our experience and warn them against doing business with Pulte at all costs. ... More

Tom, Hassan and the whole team were great to work with. They made the experience worth our while alone. Thank you!

Unfortunately our experience with Pulte was not the best. We went through 2 field managers Mike and Steve who were not responsive at all and told us the wrong closing date and then ended up moving on from Pulte one right after the other. The good news here is that it brought in Jeremy who has been extremely helpful. We were told many of the things that needed to be completed on the house would be done after closing and to just close and get in and it will be addressed 1 week before and 2 weeks after. However there were many things that needed fixed in our final walkthrough and here we are 3 months moved in and barely anything has been addressed. At this point I am not very confident that the issues will be fixed at all. I feel like we were put at the bottom of the list because we were not constantly griping. In order to get anything done you have to be very persistent and hold their hand. We love our house but the whole experience leaves a lot to be desired. ... More

I had a good experience during the entire experience. The building process took longer than normal because of Covid but I always got my questions answered in a timely manner. I'd tell anybody to also get their mortgage through Pulte because that was a smooth process. I heard horror stories of people having trouble at closing but no issues at all. I'd recommend Pulte to anybody looking for a nice home with people who are considered with your happiness.

You do not have a builder, you have a scheduler.

Awesome peoples... they help me...get the best deal and rate....nothing i can ask for....i would definitely recommend to my family and friends...thank you very much for getting my new home... your the best

Overall smooth process from initial contact through closing. I would recommend Pulte Homes . Only concern is with some of the sub contractors paying a little more attention to the detail in each portion of the building process.

The buying process went OK Watching the progress of the build was very interesting How ever the final steps went wrong and we were delayed moving in this was terrible.

Everyone we've encountered has been professional, intelligent, and kind. The overall process of working with Pulte - from the first day we toured a model home to the day we got the keys - was a great experience.

Nathan our Home Building leader kept us well informed with the house even though we were away struggling with time differences. Really happy how the house came together and closed on time. Nothing but good things to say about the job they did with everything running smoothly.

Ed was an awesome guy to work with! Very attentive to detail and responsive to any issues/phone calls. Overall a great experience with Ed.

Overall great experience. I’m thankful