Pulte Homes Reviews

Nathan our Home Building leader kept us well informed with the house even though we were away struggling with time differences. Really happy how the house came together and closed on time. Nothing but good things to say about the job they did with everything running smoothly.

Ed was an awesome guy to work with! Very attentive to detail and responsive to any issues/phone calls. Overall a great experience with Ed.

Overall great experience. I’m thankful

Quality of work is poor and rushed and sloppy

Working with the Field Manager was great. I think the quality of workmanship is not so great. I feel the home was completed as quickly as possible. They did not take the time to do the trim work. Nail holes are sticking out or rough. Had to seal my own grout behind the stove and master shower. We were told they use good insulation, but the home has a chill to it. Overall we love the home and the layout is great.

the home quality is terrible

The final product is poor quality. Bad craftsmanship throughout the entire home. They rushed through the build it it shows. We have structural issues as well as "cosmetic" issues. It seems the structural issues would not have been brought to our attention by our construction manager and WE had to bring these to his attention. So it seems they knew about the issues but wasn't going to tell us. My worry is what else was rushed through during the build that we cannot see. We were turned away originally in March only to have our contract accepted in May with a huge price increase. The price increase was marketed on a higher quality home since it is now "Pulte" and not Centex anymore. I would be afraid to see what the Centex product was if this is the better quality home. We are very disappointed overall. To be fair Pulte is attempting to address our issues, we will see how that ultimately goes. ... More

The beat their timeline and we are happy with the results

They need to be more proactive after you buy your home.

Easy and high quality customer service

For the amount paid, I think they could have done a better job with the finishing details and better inspections of unfinished work or damaged work.

He was super communitive and informed us without fault

Mediocre, unprofessional and make promises they later ignore and never deliver on.

Horrible experience, zero customer service, no pride in their work, sloppy, constant mistakes that they never fixed, did not care about the customer at all, just throwing up the house as fast as possible with unqualified workers.

Could have been better in the mortgage application. Need to communicate effectively re temporary use of range hood. Different brand as specified on the contract.

The friendly yet professional contacts we had from Sales to field manager

Our field manager “Ed” was the best!! Always kept us up to date on the process of our build!

Everyone has been very nice and Daniel has always been helpful and has responded to our questions and issues in a timely manner. Our complaints are with the quality of finish work and painting that leave a lot to be desired. We know everyone is busy and on time schedules but this is the last home we planned to buy and really didn't want "projects" when it was "move-in ready", plus we invested a lot of money to buy the home! Dealing with paperwork online (with people in Colorado) was confusing for us... we are not up with modern technology and we were often very frustrated with the process. We love the location and our neighbors and wish we didn't have issues with what has been mentioned. ... More

Great communication! Communicated frequently and with a great attitude.

It was a first time home buying experience . Overall it was good experience for me but I did not get the home in time until last minute the work was pending .it was just a townhome but pulte did not plan well it took around 10 plus months to get a house which normally takes 4-5 months . Also the quality if the material is not up to the mark being a reputed builder .

Great experience. Very responsive to issues and questions we have.

Pulte was great to work with. Final product is exactly what we wanted.

The floor plans and value of the home is great, however, I feel like we weren’t updated throughout the home building process and kept in the loop regarding any delays/issues.

They do not live up to their promises nor their quality standards. Accepted POOR workmanship is backed by many sub par repairs after the fact. Would not buy another Pulte home.

was told that all the lots were at least 3K square feet. that was a marketing lie at worst, an honest but negligent oversight at best. Once i found out it wasn't, I was not allowed to cancel my down payment even though it was a few days later. Also, fortunately for me, there is a 1 year warranty because there were lots of things that were not QCed well before turning over to me (however, it does take away my time, which i do not appreciate). also there are some ongoing design flaws i am dealing with- such as repeat flooding in my garbage can area.