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Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15897 homeowner reviews to learn why they are the right team to build your new home.

Pulte Homes

has 4 out of 5 stars overall

15897 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Responsiveness 3.8

Customer Reviews

Pulte Homes - Had a great experience with Pulte

  • Savitha Y.
  • Verified HomeBuyer
  • January 16, 2022
  • Saint Paul, MN

Had a great experience with Pulte

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Pulte Home delivery high quality of the house and they have a

  • Yi Z.
  • Verified HomeBuyer
  • January 15, 2022
  • Auburn, WA

Pulte Home delivery high quality of the house and they have a great team including sales and project manager, Brian and Shawn, to help me out the whole process. They are professional, trustworthy and really responsive. Good experience to work with them.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Can't get answers on final finishes on my house like no one cares

  • Jose L.
  • Verified HomeBuyer
  • January 15, 2022
  • Schertz, TX

Can't get answers on final finishes on my house like no one cares anymore since I already moved in

Total Score 5


Quality 2

Trustworthiness 2

Responsiveness 1

House wasn’t ready

  • Jose M.
  • Verified HomeBuyer
  • January 15, 2022
  • Myrtle Beach, SC

They rushed to close, several things weren’t done correctly. Mainly poor finishes, now we have to wait for them to come back and address issues 2 months after closing on the house.

Total Score 3


Quality 1

Trustworthiness 3

Responsiveness 3

Pulte Homes - Still waiting on the punch list as well as promised refrigerator

  • Richard A.
  • Verified HomeBuyer
  • January 15, 2022
  • Vero Beach, FL

Still waiting on the punch list as well as promised refrigerator and range upgrades as yet not delivered. The overall home is a nice build with way above average materials. The impact windows are top shelf, as well as the tiles.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 1

Pulte Homes - Great experience, customer service, and quality.

  • Anonymous
  • Verified HomeBuyer
  • January 14, 2022
  • Osseo, MN

Great experience, customer service, and quality.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Bad workmanship, not trustworthy

  • Martin G.
  • Verified HomeBuyer
  • January 14, 2022
  • Pooler, GA

More than 7 weeks after closing: - the tile incorrectly installed has not been completely repaired - there is no enclosure for the owner's shower, so it can't be used - the owner's bathroom toilet has been removed and sits in the shower - the material that should have been ordered in November hasn't been, so we're still waiting for it - the bad stain job on the stairs and handrails has been poorly redone and is turning yellow - many other issues communicated in October and November to the field manager remain unaddressed Pulte has not been trustworthy at all. They find the words to make you ...

Pulte Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^AH

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Excellent Home Buying Process

  • Mani V.
  • Verified HomeBuyer
  • January 14, 2022
  • Naperville, IL

Home buying with Pulte was very easy. Throughout the process everyone at Pulte was very responsive. Build quality of the home that we purchased from Pulte is very good.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Been a pleasure dealing with Pulte before and after the sale

  • Steven Z.
  • Verified HomeBuyer
  • January 14, 2022
  • Powell, OH

Been a pleasure dealing with Pulte before and after the sale of our home. There are always minor issues once you close on a home and they have been very responsive and rectify any outstanding issue immediately

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Quality control is an issue

  • Eric W.
  • Verified HomeBuyer
  • January 14, 2022
  • Mentor, OH

Quality control is an issues as there was very little oversight of the contractors that did the work. We had to point out major issues that needed addressed that Pulte blatantly missed. On the positive side house designs where nice and the design team was helpful.

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 1

Workmanship is mediocre at best. So many items needed and still need to be addressed.

  • Anonymous
  • Verified HomeBuyer
  • January 14, 2022
  • Johns Island, SC

We love South Carolina and Oakfield had great eye appeal as we drove through the development. We felt it checked our boxes. However, the quality of the built is mediocre at best and we feel the cost of the house was way too expensive for the workmanship/quality that was delivered. Unfortunately, we feel we will have many repairs to make along the way. They have already begun.

Total Score 4


Quality 2

Trustworthiness 4

Responsiveness 4

The home was delivered to me very dirty, windows improperly installed. The tracks of the sliding glass doors were so filthy, it took me six hours to clean. The frame of one slider was bent and still is bent.

  • Carolyn C.
  • Verified HomeBuyer
  • January 14, 2022
  • Clermont, FL

Check everything and make them properly clean the property. A new home should not be turned over to the buyer in bad condition.

Pulte Homes responded:
We are so sorry to hear that your experience has left you feeling stressed out and disappointed in us, especially since moving into a new home should be such an exciting time. We’d like to see what we can do to help alleviate some of the stress. Would you mind sending an email to customersupport@pultegroup.com with your contact information so we can get in touch with you

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 4

Pulte Homes - It was great experience from start to end.

  • Anup R.
  • Verified HomeBuyer
  • January 14, 2022
  • Buford, GA

It was great experience from start to end. Home building quality is really good. Pulte resolved all my issue on time and always responded fast for any query.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - House looks very nice and people very helpful.

  • Michael H.
  • Verified HomeBuyer
  • January 14, 2022
  • Anna, TX

House looks very nice and people very helpful.

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 4

Was very impressed with project manager and his attention to our concerns. However, felt that things like paint on carpet along trim indicated a tendency towards speed rather than care.

  • John S.
  • Verified HomeBuyer
  • January 14, 2022
  • Myrtle Beach, SC

Overall very pleased with our house. Project manager was very helpful with correcting any problems that we discussed with him.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Pulte Homes - We had a terrible time fighting with Pulte about weather proofing

  • Lisa S.
  • Verified HomeBuyer
  • January 14, 2022
  • Fuquay Varina, NC

We had a terrible time fighting with Pulte about weather proofing issues before windows were put in. The house was filthy when we moved in, and I’m tired of fighting to have things corrected that weren’t done correctly the first time.

Pulte Homes responded:
We're so sorry that your experience left you feeling disappointed in us and we appreciate you bringing attention to the areas we can improve. Please feel free to reach out to us at customersupport@pultegroup.com if you'd like to share any additional comments or concerns

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 1

The effort to meet commitments in spite of the pandemic challenges.

  • Aida S.
  • Verified HomeBuyer
  • January 13, 2022
  • Tucson, AZ

Of all the homes builders at Rocking K, we felt that PULTE was the best choice.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Was smooth and clear

  • Geshan J.
  • Verified HomeBuyer
  • January 13, 2022
  • Justin, TX

Overall a good experience, there were alot of barriers with the sale and account team but the builders and title team made the experience worth it.

Total Score 3


Quality 4

Trustworthiness 5

Responsiveness 3

Fantastic construction managers

  • Anonymous
  • Verified HomeBuyer
  • January 13, 2022
  • San Mateo, CA

It’s difficult to find new construction in the area and so we jumped at the opportunity as we kept on getting outbid for resale homes. The sales rep, Eddy, was a bit aggressive and not very warm, but we had a fantastic experience with Dorian/Maxx, our construction managers. They were extremely responsive and updated during each building phase. At the final walkthrough, we did hire a third party inspector for peace of mind, and they couldn’t find any issues. Upon moving in, everything worked well and any small issues were addressed. Great location near multiple grocery stores (Smart and ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Everyone did a great job!

  • James J.
  • Verified HomeBuyer
  • January 13, 2022
  • Fort Myers, FL

Everyone did a great job!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Horrible experience from start to STILL not finished. NO quality of workmanship.

  • Anonymous
  • Verified HomeBuyer
  • January 13, 2022
  • Richmond Hill, GA

Buyer BEWARE! My advice is DO NOT purchase a home built by Pulte. We recently did and regret our choice. Qualified carpenters do not do the construction on interior or exterior. Our home should be totally redone. Interior trim not sanded prior to paint, particle board used as trim rather than wood. Exterior siding applied over damaged frame, attic trusses not installed properly, just for starters

Pulte Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^AH

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Numerous Quality Issues

  • Joseph V.
  • Verified HomeBuyer
  • January 13, 2022
  • Wesley Chapel, FL

Our home had many delays which I understand is out of the builder’s control to a certain extent. But the quality of the build is sub par - there were many issues we found at our closing walk-through that took months to be addressed. Also, some of the materials, such as the paint, are very low quality. Our appliances have dents in them and most of the sod laid in the yard was dead when they laid it. Communication from the builder is not at an acceptable level. I will never build a Pulte house again and would not recommend anyone else.

Pulte Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^AH

Total Score 2


Quality 2

Trustworthiness 3

Responsiveness 1

Bad quality , unfinished issues

  • Robert S.
  • Verified HomeBuyer
  • January 13, 2022
  • Novi, MI

i have a list if issues has not completed and I am still waiting to be completed , and I have reported a couple of bad quality materials

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 2

Not what we expected

  • Anonymous
  • Verified HomeBuyer
  • January 13, 2022
  • Powell, OH

First the walls are so thin that you can hear any conversation from one room to the other with the doors closed. Second, the finishing touches are simply the worst. Third, a large amount of things have to be redone, it never ends. After living at the house for some time now things are still trying to be corrected.

Total Score 3


Quality 1

Trustworthiness 2

Responsiveness 2

Pulte Homes - Poor responsive to issues

  • Hesam S.
  • Verified HomeBuyer
  • January 13, 2022
  • Nolensville, TN

Poor responsive to issues

Pulte Homes responded:
Thanks for taking the time to write this review and let us know how we can improve. We apologize that our communication has not been up to par and will certainly share these comments with our local leadership team. If you have additional feedback, we're always listening at customersupport@pultegroup.com.

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 1

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