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Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 14472 homeowner reviews to learn why they are the right team to build your new home.

Pulte Homes

has 4 out of 5 stars in All Areas

14472 Reviews in All Areas

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Value 3.9

Responsiveness 3.8

Customer Reviews

Home Review

  • Joseph S.
  • Verified HomeBuyer
  • June 02, 2022
  • La Grange, KY

We have a beautiful home, but feel like the materials used were cheap. Main issues is how cheap the drywall feels. Things seemed to done at a rushed pace. Our deck has a ton of nails already sticking thru wood leaving a danger to our kid is. I feel like we have basement that we can’t use due to how much moisture I am still drawing out on a daily basis. Frustrated with the fight to have Pulte bury the bury they connected to our pump. We do love our home, we are just concerned with longevity of the house.

Total Score 4


Quality 2

Trustworthiness 3

Value 3

Responsiveness 3

Pulte Homes - The overall design and layout were good but the quality of workmanship

  • Rebecca W.
  • Verified HomeBuyer
  • June 02, 2022
  • Plainfield, IL

The overall design and layout were good but the quality of workmanship for the price is frustrating. The home is very loud when people walk and conversations can be heard through walls. The home doesn't feel solid. The layout works for our family but the quality could be better for price.

Total Score 4


Quality 3

Trustworthiness 3

Value 2

Responsiveness 3

Poor service

  • Mark L.
  • Verified HomeBuyer
  • May 11, 2022
  • Johnstown, OH

Forth pulte house and the worst when it comes to service

Total Score 4


Quality 3

Trustworthiness 2

Value 5

Responsiveness 1

The builder was fine. The supply issues and finishing work of the contractors were very disappointing. Still trying to get things finished that were identified prior to closing

  • Aubrey S.
  • Verified HomeBuyer
  • April 13, 2022
  • FLORENCE, AZ

The builder was fine. The supply issues and finishing work of the contractors were very disappointing. Still trying to get things finished that were identified prior to closing

Total Score 4


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

Professionalism from Sales and Field Mgr

  • David B.
  • Verified HomeBuyer
  • April 10, 2022
  • FLORENCE, AZ

It is very difficult these days to judge a homebuilder due to material and labor shortages. The build took close to a month longer than anticipated which caused it's own issues. The labor issue and building materials were a bummer though. We hired an inspector to inspect the construction on two occasions and even he said that the materials and the workmanship we less than average. At this point we can only hope that the warranty process goes much better than expected and we can feel a bit more at peace with what we ended up spending a lot of money on.

Total Score 4


Quality 2

Trustworthiness 3

Value 2

Responsiveness 4

sorry for not checking everything in and out before paying

  • VINCENZA C.
  • Verified HomeBuyer
  • April 06, 2022
  • Lake Worth, FL

some good and some bad.

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 1

Good communication with construction supervisor

  • Esmeralda B.
  • Verified HomeBuyer
  • February 01, 2022
  • Port Saint Lucie, FL

Disappointed with follow up on punch list items not completed six weeks after the closing.

Total Score 4


Quality 4

Trustworthiness 3

Value 3

Responsiveness 1

Pulte Homes - Great experience during build phase but terrible customer service

  • Anonymous
  • Verified HomeBuyer
  • January 20, 2022
  • Sammamish, WA

Great experience during build phase but terrible customer service post sales.

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 1

Pulte Homes - Overall experience is good, Looking forward for good customer

  • Vishal P.
  • Verified HomeBuyer
  • January 19, 2022
  • Hopkinton, MA

Overall experience is good, Looking forward for good customer service.

Total Score 4


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

Pulte Workmanship

  • Edward D.
  • Verified HomeBuyer
  • January 19, 2022
  • Hilliard, OH

Working with the Field Manager was great. I think the quality of workmanship is not so great. I feel the home was completed as quickly as possible. They did not take the time to do the trim work. Nail holes are sticking out or rough. Had to seal my own grout behind the stove and master shower. We were told they use good insulation, but the home has a chill to it. Overall we love the home and the layout is great.

Total Score 4


Quality 2

Trustworthiness 3

Value 2

Responsiveness 4

Pulte Homes - Could have been better in the mortgage application.

  • Anonymous
  • Verified HomeBuyer
  • January 19, 2022
  • Phoenix, AZ

Could have been better in the mortgage application. Need to communicate effectively re temporary use of range hood. Different brand as specified on the contract.

Total Score 4


Quality 3

Trustworthiness 3

Value 2

Responsiveness 3

Pulte Homes - Disappointment with the quality of the work through the house.

  • Amy K.
  • Verified HomeBuyer
  • January 12, 2022
  • Hudson, OH

Disappointment with the quality of the work through the house. It looked rushed and sloppy. Have had a difficult time having them come out to complete the rest of the stuff that was not completed before closing.

Total Score 4


Quality 2

Trustworthiness 3

Value 3

Responsiveness 3

Pulte Homes - We had a great experience.

  • Anonymous
  • Verified HomeBuyer
  • January 12, 2022
  • Delaware, OH

We had a great experience. However, there are a lot of finishes overlooked or rushed. We haven’t been in the house 2 months and we already have along list of issues. There needs to be a person who only works with new home owners for the first few month after close. After close, the project lead is done and customer care isn’t super responsive.

Total Score 4


Quality 3

Trustworthiness 3

Value 2

Responsiveness 3

Pulte Homes - Craftsmanship is not up to par.

  • Ashley L.
  • Verified HomeBuyer
  • January 01, 2022
  • Wood Ridge, NJ

Craftsmanship is not up to par. After living in the home for a month I’ve noticed many dents, scratches and scuffs throughout appliance, walls, doors, knobs, and floor. Deformed door/wall moldings. I also cut my foot with sharp end of screws protruding through carpeting. A few unfinished details. Place-holder stove. Garage door and front door lock issues that prevented me from entering the home for two days post closing. And significantly loud drain pipe that echos throughout first floor. Disappointed with purchase price and quality.

Total Score 4


Quality 2

Trustworthiness 3

Value 3

Responsiveness 3

Pulte Homes - The house buying experience in times of covid has been stressful,

  • Anonymous
  • Verified HomeBuyer
  • November 30, 2021
  • Flemington, NJ

The house buying experience in times of covid has been stressful, everything has been on a very delayed schedule, materials and equipment used have been faulty, requiring urgent attention from the time of moving. Adding to all this , the response from the support team is very poor.

Total Score 4


Quality 2

Trustworthiness 3

Value 4

Responsiveness 2

Not as nice of a house that I thought it would be.

  • Glen B.
  • Verified HomeBuyer
  • November 23, 2021
  • Rio Rancho, NM

Shoddy workmanship. Tile is not level, molding around all the doors was cut too short and filled in with caulk. Some of the molding around kitchen island is unpainted. Missing grout in grout lines on floor. It looks like nobody cared about their workmanship.

Total Score 4


Quality 2

Trustworthiness 4

Value 3

Responsiveness 2

Pulte Homes - Could have communicated with me at each stage of construction

  • Myron P.
  • Verified HomeBuyer
  • November 03, 2021
  • FLORENCE, AZ

Could have communicated with me at each stage of construction more

Total Score 4


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

Pulte Homes - I have issues that I submitted weeks ago and no responce yet,

  • John R.
  • Verified HomeBuyer
  • October 18, 2021
  • Valrico, FL

I have issues that I submitted weeks ago and no responce yet, now i'm going to resubmitt them, if you want me number 9735581800

Total Score 4


Quality 3

Trustworthiness 3

Value 4

Responsiveness 1

Pulte Homes - workmanship is mostly good.

  • Anonymous
  • Verified HomeBuyer
  • October 12, 2021
  • Plain City, OH

workmanship is mostly good...lot of small issues that were not addressed appropriately.

Total Score 4


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

Pulte Homes - Kept us posted about the progress of construction but after 1

  • Anonymous
  • Verified HomeBuyer
  • October 06, 2021
  • Peachtree City, GA

Kept us posted about the progress of construction but after 1 month for issues I have emailed few times to get work done and still waiting

Total Score 4


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

Pulte Homes - Title company was not well organized and requested for multiple

  • Anonymous
  • Verified HomeBuyer
  • October 02, 2021
  • San Jose, CA

Title company was not well organized and requested for multiple unneeded notarized signings. Many small issues with the house build (poorly sealed frames/baseboards, creaks, cracks, cabinet finishing/fit, etc.). Experience could have been better but still the design makes it very enjoyable.

Total Score 4


Quality 3

Trustworthiness 4

Value 2

Responsiveness 2

Pulte Homes - The home buying experience was easy.

  • Carmen D.
  • Verified HomeBuyer
  • September 12, 2021
  • BOERNE, TX

The home buying experience was easy. The mortgage company was great and responsive. However, the work done on the house was very sloppy. You can tell the house was built by the lowest bidders. For example, there was paint splattered on the floor, cracked tile, towel holder was not anchored to the wall properly so as soon as we hung a towel it fell off the wall, caulking was not finished in some areas, and other minor details that you would normally not expect to deal with from a new house.

Total Score 4


Quality 2

Trustworthiness 3

Value 4

Responsiveness 2

Pulte Homes - They cheap out on good Materials.

  • John A.
  • Verified HomeBuyer
  • July 28, 2021
  • Myrtle Beach, SC

They cheap out on good Materials. Like paint , siding , concrete driveways crack ,and the sod they use is terrible

Total Score 4


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

We love our home, but disappointed with quality of the walls

  • Anonymous
  • Verified HomeBuyer
  • July 28, 2021
  • Port Saint Lucie, FL

We love our home, but for the price we paid and upgrade we paid for the orange peel walls, we are highly disappointed with the quality. You can see tape lines throughout the entire home and once we painted the walls ourselves, it was even more noticeable. You can easily see mistakes made to the drywall that was either patched up pretty crappy or not at all. Our issues still have not been resolved with other problems we reported a month ago.

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 1

Pulte Homes - We closed escrow on 5/10 and have not yet moved in (today is

  • Valarie C.
  • Verified HomeBuyer
  • July 11, 2021
  • Myrtle Beach, SC

We closed escrow on 5/10 and have not yet moved in (today is 7/11). In the 8 weeks of availability for the walk thru items to be completed, they are not. This is not an impressive way to build trust with customers. We are less than impressed.

Total Score 4


Quality 4

Trustworthiness 2

Value 3

Responsiveness 2

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