Pulte Homes Reviews
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What Homeowners Have to Say About Pulte Homes.
Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 16059 homeowner reviews to learn why they are the right team to build your new home.
Pulte Homes
has 4 out of 5 stars overall
16059 Reviews
Customer Reviews
AMAZING EXPERIENCE
- Amy O.
- Verified HomeBuyer
- February 04, 2026
- Stuart, FL
I had an amazing experience purchasing my home with Pulte. From start to finish, the process was smooth, well-organized, and clearly communicated. The quality of the home and attention to detail exceeded our expectations. Daniella and Johnny were absolutely amazing to work with—professional, responsive, and truly went above and beyond to make sure everything went smoothly. I couldn’t be happier with my new home and highly recommend Pulte to anyone looking for a quality builder and a great home-buying experience.
Pulte Homes responded:
Thank you for sharing your experience. We’re thrilled to hear the process was smooth and that the quality and attention to detail exceeded your expectations! Daniella and Johnny will be so happy to hear your kind words, thank you for choosing Pulte and for the recommendation! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great experience overall
- Anonymous
- Verified HomeBuyer
- February 04, 2026
- Estero, FL
Generally speaking, we had a terrific experience and are thrilled with our new home. It is well built, excellent quality overall, and nearly all the details were completed in a timely manner. We did find it a bit challenging to complete all the steps from another state and had to make a few unexpected trips rather than having to make such important decisions virtually. We also missed a few details at the end - there is an incredible to-do list and items to organize that comes at you at that point and we are still waiting to have those details addressed but we do have a year. The turn around ...
Pulte Homes responded:
Thank you for sharing your experience. We’re thrilled to hear you’re happy with your new home and the quality and speed of the build! We also appreciate your feedback about the challenges of coordinating from out of state and the end-of-process items, and we’ll share that with the team to help improve the experience. ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
DO NOT (NOT) USE PULTE MORTGAGE
- Jon R.
- Verified HomeBuyer
- February 04, 2026
- Tucson, AZ
A 5 for sales and customer care support. A 1 for Pulte Mortgage bringing overall rating to a 3. An overwhelming and overly complicated mortgage loan process. Too many people involved, confusing and conflicting online communications. Only objective was to get as much information as they could so the mortgage could be packaged and sold within days of closing to Fannie Mae. Exasperating process.
Pulte Homes responded:
Thank you for sharing your feedback. We’re glad to hear sales and customer care provided strong support, and we’re sorry to hear about your experience with the mortgage process. We understand how frustrating that can be and appreciate you calling it out, as your comments will be shared internally to help improve clarity and communication going forward. ^KH
Total Score 3
Quality 4
Trustworthiness 4
Responsiveness 5
Lied throughout the whole process
- Dayton M.
- Verified HomeBuyer
- February 04, 2026
- Winter Garden, FL
I was lied to throughout the whole process by both Pulte and my Agent. I was told i could build a pool in the backyard and then found out once construction started there was a huge 15 ft drainage easement in my backyard that i cant build anything on. No one tried to help, Pulte essentially said too bad so sad. They tried to offer a different lot but none of them would work for our model home we wanted. Also after we closed we had plumbing issues and they ignored us. They sent out the plumber with only a plunger and he plunged our toilets for 15 mins. Nothing happened and he left saying he ...
Pulte Homes responded:
Thank you for bringing this to our attention. We’re very concerned to hear about this experience and understand how upsetting it must be. The issues you’ve described regarding lot information and post-closing plumbing concerns are not what we expect for our homeowners. We’d like to escalate this for further review by our leadership team, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Very happy
- Hana T.
- Verified HomeBuyer
- February 04, 2026
- Potomac, MD
I am very happy
Pulte Homes responded:
Thank you for sharing your feedback. We're delighted to hear that you had a positive experience and are happy with your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Anytime a question would come up they always had a prompt response to put us at ease.
- Raymond M.
- Verified HomeBuyer
- February 04, 2026
- Las Vegas, NV
Even during the actual moving in process they guided you through.
Pulte Homes responded:
Thank you for sharing your experience. We’re glad to hear the team was responsive and supportive, even during the move-in process! We appreciate you choosing Pulte! ^KH
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 4
Quality of workmanship !
- Anonymous
- Verified HomeBuyer
- February 04, 2026
- McKinney, TX
Overpriced the on Quality of workmanship & materials
Pulte Homes responded:
Thank you for sharing your feedback. We’re sorry to hear you’re disappointed with the value and workmanship of your home, as this is not the experience we want for our homeowners. We’d like the opportunity to learn more, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 5
HOA is terrible
- Anonymous
- Verified HomeBuyer
- February 04, 2026
- Canton, MI
Too many surprises. HOA is non-responsive. Monthly fee is too high for the service provided. Salespeople and building supervisors are very nice and the exception to the rule. Home itself has numerous minor issues. Phone service is spotty which is a real problem. Internet service has issues.
Pulte Homes responded:
Thank you for sharing your feedback. We’re sorry to hear about the surprises and challenges you’ve experienced, including HOA responsiveness, service concerns, and home items. Although we’re glad to hear the sales and construction teams were supportive. We’d like the opportunity to review your concerns further, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH
Total Score 3
Quality 3
Trustworthiness 4
Responsiveness 1
Jason, our project manager was terrific.
- Kathleen M.
- Verified HomeBuyer
- February 04, 2026
- Potomac, MD
Jason, our project manager was terrific answering questions and tending to our’punch out’ list.
Pulte Homes responded:
Thank you for sharing! We’re glad to hear Jason provided terrific support and was responsive in addressing your punch list items. We appreciate you choosing Pulte! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Loving the Landings !
- Paul B.
- Verified HomeBuyer
- February 04, 2026
- Saint Johns, FL
Quality Built homes in a great neighborhood setting. Great for all generations. Soon to open parks and amenity center will be an awesome hub this neighborhood. We moved from busy Southeast Florida and love the relaxed and peaceful vibe of the neighborhood. Still has a feel off country living with nearby access to stores and shopping. The builder has been very responsive to any call out. We are very satisfied with our experience with Pulte at the Landings
Pulte Homes responded:
Thank you for sharing your experience. We’re glad to hear you’re enjoying the quality of your home, the peaceful neighborhood feel, and the responsiveness of our team! We truly appreciate you choosing Pulte and wish you many happy years in your new community! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pretty Good
- Justin R.
- Verified HomeBuyer
- February 04, 2026
- FLORENCE, AZ
Talk about a “all in one”experience! Whole process was very simple. Financing was a tad more painful than usual. Tons of askings of the same documents and explanations for minute items but all in all, not bad at all.
Pulte Homes responded:
Thank you for sharing your experience. We’re glad to hear the overall process was simple and positive! We also appreciate your feedback on financing and will share it with the team as we continue to improve the experience. ^KH
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Extremely Pleased
- Cassandra S.
- Verified HomeBuyer
- February 04, 2026
- Laurel, MD
Really loved my home buying experience with Pulte! From Mary’s exceptional sales support to Ryan’s construction diligence, to the amazing home I now have I am SO happy I went with Pulte and would definitely do it again!!
Pulte Homes responded:
Thank you so much for sharing. We’re thrilled to hear that Mary and Ryan provided exceptional support and that you’re so happy with your new home! We truly appreciate your kind words and are honored you’d choose Pulte again! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Very bad after sale
- Mena H.
- Verified HomeBuyer
- February 03, 2026
- Westfield, IN
Very bad after sale
Pulte Homes responded:
Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience post sale has not been up to your expectations. We'd like to learn more about your experience, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH
Total Score 2
Quality 1
Trustworthiness 1
Responsiveness 1
Great value for a good home.
- Daniel T.
- Verified HomeBuyer
- February 03, 2026
- Bradenton, FL
We purchased a spec home in a new neighborhood. I think we were the 10th closing for the neighborhood. There were a few minor hiccups along the way, we had a rookie salesman that wasn't the greatest, but tried hard. The other salesperson was awesome! All in all, I think we got a great value for our new home. I think we paid almost 15% less than it's worth. Definitely worth looking into Pulte.
Pulte Homes responded:
Thank you for sharing your experience. We’re glad to hear you felt you received great value in your new home and that the overall experience was positive! We also appreciate your candid feedback and will share it with the team as we continue to improve. ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
All Star James
- Isaac S.
- Verified HomeBuyer
- February 03, 2026
- Durham, NC
James made the move-in experience a breeze, and endured all items from the blue tape ceremony were corrected prior to move-in! I really appreciate James thoroughness!!
Pulte Homes responded:
Thank you for sharing! We’re glad to hear James made your move-in experience smooth and ensured everything from the blue tape walkthrough was completed beforehand. We appreciate your kind words and thank you for choosing Pulte. ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great home, could have had better service
- Anonymous
- Verified HomeBuyer
- February 03, 2026
- Kissimmee, FL
I love my home, my overall experience was great had it not been for permit delays that were very unexpected and not well handled. Other than that, I have no complaints
Pulte Homes responded:
Thank you for sharing your feedback. We’re glad to hear you love your home and that your overall experience was positive. We appreciate your patience regarding the permit delays and your comments on how that was handled, and we’ll share this feedback with the team to help improve the experience going forward. ^KH
Total Score 3
Quality 4
Trustworthiness 4
Responsiveness 3
Best Professional Home Purchase Ever
- Ralph C.
- Verified HomeBuyer
- February 03, 2026
- Utica, MI
Everything from start to end was handled so professionally. Closed in 12 days and couldn't have went smoother. It's been over a month now since I closed and they still take my calls with questions and handle in a timely manner. Kevin at Beacon Pointe Village is A++ in my books.
Pulte Homes responded:
Thank you for sharing your experience. We’re glad to hear the process was smooth from start to finish and that our team has continued to support you after closing! We’ll be sure to pass along your kind words to Kevin, thank you for choosing Pulte! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Fantastic
- Beverly H.
- Verified HomeBuyer
- February 03, 2026
- Middleburg, FL
My experience was awesome from Ty Warren, my sales representative to Matt Bullard, my building contractor. Ty is the first impression that you receive from Pulte and no one could represent your company any better. Matt is absolutely fantastic. He was so caring and listened to each and every concern that I had. He met each and every one in a caring and professional manner. He went above and beyond to make my experience perfect. I am so pleased and I LOVE my new home. Thank you.
Pulte Homes responded:
Thank you so much for sharing this feedback. We’re thrilled to hear that Ty and Matt made such a positive impact and went above and beyond to ensure a great experience! It means a lot to know you love your new home, thank you for choosing Pulte! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
On site team was great!
- Chelsea D.
- Verified HomeBuyer
- February 03, 2026
- Oviedo, FL
Everybody was helpful and knowledgable and did everything they could to make the process go smoothly. All noted (tiny) issues were addressed ahead of final purchase. Chris was awesome!
Pulte Homes responded:
Thank you for sharing! We’re glad to hear the team was helpful and knowledgeable, and that all items were addressed before closing. We’ll be sure to pass along your kind words to Chris, thank you for choosing Pulte! ^KH
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Elgin Experience
- Edward D.
- Verified HomeBuyer
- February 03, 2026
- ELGIN, SC
Home is beautiful. Working through financing was difficult. But love the people we dealt with.
Pulte Homes responded:
Thank you for sharing! We’re glad to hear you love your home and had a positive experience with the team. We also appreciate your feedback about the financing process and will share it internally to help improve that experience. ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
Overall it was ok but the windows are not isolated well.
- Murad A.
- Verified HomeBuyer
- February 03, 2026
- Lakeville, MN
Windows are not isolated well and it very hard to heat up the first floor. And that is a big issue, the temp difference between the first and second floor is almost 15F… cold air comes in each window.
Pulte Homes responded:
We’re sorry to hear about the temperature differences and window concerns you’re experiencing. This is not what we want for our homeowners’ comfort, and we understand how frustrating that can be. We’d like the opportunity to review this further, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH
Total Score 4
Quality 2
Trustworthiness 5
Responsiveness 5
Great Team and Fast Support on Our Move-In Ready Home
- Razz C.
- Verified HomeBuyer
- February 03, 2026
- Aurora, CO
We purchased a ready-to-move-in home with Pulte Homes, and overall it was a good experience. Patrick, Tyler, Amy, and the entire team were great to work with—professional, responsive, and helpful throughout the process. Tyler, the construction manager, was especially impressive. I ran into an issue when trying to install a light fixture in the dining area—the switch wasn’t controlling the wire. I called Tyler, and he showed up the very next day with an electrician and got it fixed quickly. That kind of responsiveness really stood out. Pulte Homes and Pulte Title had strong pros and made ...
Pulte Homes responded:
Thank you for sharing your experience. We’re glad to hear the team was responsive and supportive, and that the construction issue was handled quickly! We also appreciate your candid feedback about Pulte Mortgage and will share it internally to help improve the experience. Thank you for choosing Pulte Homes! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
A great home for us
- Donald M.
- Verified HomeBuyer
- February 03, 2026
- Woodridge, IL
Our home is all. We wanted it to be. Pick your selections and trust in your sales associate and your building manager. You will love your home as much as we love ours.
Pulte Homes responded:
Thank you for sharing! We’re thrilled to hear your home turned out exactly as you hoped and that your team provided great support along the way. We appreciate your trust in Pulte and hope you continue to love your home for many years to come! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Short on options, would have preferred gas appliances
- Robert C.
- Verified HomeBuyer
- February 03, 2026
- Stuart, FL
Options were limited, would have liked to have seen more and more consistency with options. Supplies changed quickly and created anxiety having to change from first visit with designer from the next. Pulte insurance options were a joke, poor customer service, inaccurate and poor to no follow up when exploring this option
Pulte Homes responded:
Thank you for sharing your feedback. We understand how limited or changing options can be frustrating and appreciate you noting the impact this had during the design process. We’re also sorry to hear about your experience with the insurance options and if there are any unaddressed concerns within your home, we'd like to learn more about them. Can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH
Total Score 3
Quality 4
Trustworthiness 4
Responsiveness 3
Very Pleased
- William M.
- Verified HomeBuyer
- February 03, 2026
- Johns Island, SC
Overall we were very pleased with the entire Pulte experience from start to finish!
Pulte Homes responded:
Thank you for sharing your feedback! We're so glad that you had a positive experience throughout your process. Congratulations on your new home, enjoy! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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