Skip main navigation

Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15680 homeowner reviews to learn why they are the right team to build your new home.

Pulte Homes

has 4 out of 5 stars overall

15680 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Responsiveness 3.8

Customer Reviews

Manan

  • Pavan R.
  • Verified HomeBuyer
  • November 05, 2025
  • Princeton Junction, NJ

He was great and excellent!

Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're so glad to hear that you had a great experience while working with Manan! We appreciate your kind words. ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Tina

  • Tarlika P.
  • Verified HomeBuyer
  • November 05, 2025
  • Batavia, IL

Overall Excellent Experience , trustworthy and professional

Pulte Homes responded:
Thank you for providing feedback for us. We're glad to hear that overall, you had an excellent experience while working with our teams! Congratulations on your new home, enjoy! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Quick and easy mortgage process

  • Terry E.
  • Verified HomeBuyer
  • November 05, 2025
  • Goodyear, AZ

Quick 2 week process for the mortgage. Everyone was kind and helpful in getting it done.

Pulte Homes responded:
Thank you for taking the time to share your feedback. We're so glad to hear that you had a quick and easy process with our team! We appreciate your kind words and your feedback. Congratulations on your new home, enjoy! ^KH

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 4

easy mortgage process and closing, good quality

  • Anonymous
  • Verified HomeBuyer
  • November 05, 2025
  • ALVA, FL

The mortgage process through Pulte was quick and easy to upload documents via their portal. My loan agent was responsive and was able to close quickly. The house quality is good, and better than other homes that I’ve had built. I’d buy another home from them

Pulte Homes responded:
Thank you for sharing your feedback. We’re thrilled to hear that the mortgage process was smooth and efficient, and that your loan team provided great communication along the way! It’s wonderful to know you’re happy with the quality of your new home and would choose Pulte again in the future. Thank you again. ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

John R

  • John R.
  • Verified HomeBuyer
  • November 05, 2025
  • Orlando, FL

Was a wonderful experience. Donald was amazing to work with and very patient and understanding. Everyone in between to Kyle . Kyle was awesome and went out his way to make sure our house was 100 percent perfect.

Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're so glad to hear that you had a wonderful experience while working with Donald and Kyle! It's wonderful to know that they were great to work with and helpful throughout your process. Congratulations on your new home! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Stephanie

  • Stephanie T.
  • Verified HomeBuyer
  • November 05, 2025
  • Delaware, OH

We love our home. Our concerns along the way were not always received how we would have liked from the sales agent. We caught errors in the building process, that created delays. We were surprised by the lack of upgrades at this price point.

Pulte Homes responded:
Thank you for taking the time to share your feedback. We’re so glad to hear that you love your new home, though we’re sorry to learn that parts of the process didn’t meet your expectations. Your feedback about communication, construction details, and available upgrades is valuable and helps us improve the experience for future homeowners. Thank you again. ^KH

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Lloyd and Rebecca

  • Lloyd H.
  • Verified HomeBuyer
  • November 05, 2025
  • FLORENCE, AZ

From discovering the home for sale, to making an offer, to closing and moving in, we’ve had a great experience. Joe, Natassja, and David were great to work with, answering all our questions. We feel good about the value of our investment, and love the neighborhood and amenities.

Pulte Homes responded:
Thank you for sharing your wonderful experience. We’re thrilled to hear that Joe, Natassja, and David made the process smooth and enjoyable from start to finish! It’s great to know you’re happy with your new home, community, and the value of your investment. Congratulations on your new home, welcome to the community! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

There was only positive experience with all builders staff.

  • Douglas H.
  • Verified HomeBuyer
  • November 05, 2025
  • Kingston, WA

I would recommend buying a new home here because of great quality and value in a great development.

Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We're so glad to hear that you find great quality and value in our homes! It's wonderful to know that all interactions with our team members have been positive. We appreciate your kind words and your recommendation! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Amazing home buying experience

  • Christopher B.
  • Verified HomeBuyer
  • November 05, 2025
  • Ontario, CA

Had a great home buying experience. The highlight had to be the pre-closing walk thru with Josh. He did an absolutely phenomenal job explaining the features of the Home and his attention to detail was unrivaled. He was patient, knowledgeable, and more than willing to share every facet of the Home with us. I couldn't have been happier and he made us feel like we got a great home

Pulte Homes responded:
Thank you for sharing your experience. We’re thrilled to hear that your homebuying journey went so smoothly and that Josh made such a positive impression during your pre-closing walk-through! We’re so glad you’re happy with your new home and felt confident and well-informed throughout the process. Congratulations on your new home, enjoy! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pleasant buying experience

  • Trina L.
  • Verified HomeBuyer
  • November 05, 2025
  • South Lyon, MI

Our experience with Pulte Homes was outstanding! From Jennifer in sales to Devor, our construction manager, the entire team was amazing. We couldn’t believe how smoothly everything went — we actually closed on our home earlier than expected! We love our new home, we love our neighborhood, and overall, it was a wonderful experience.

Pulte Homes responded:
Thank you for taking the time to share your feedback. We’re thrilled to hear that Jennifer, Devor, and the entire team made your homebuilding journey so smooth! Closing early is always exciting, and it’s great to know everything came together just as you hoped. We’re delighted that you love your new home and neighborhood. Welcome to the community! ^KH

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Joe was great, and very helpful. Everyone involved was great

  • William P.
  • Verified HomeBuyer
  • November 04, 2025
  • Surprise, AZ

Glad to have gone through it with the people I did.

Pulte Homes responded:
Thank you for taking the time to share your experience. We're so glad to hear that you had a positive experience with our team! It's wonderful to know that Joe was helpful throughout your experience. ^KH

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

still waiting for my puch list

  • Jonathan S.
  • Verified HomeBuyer
  • November 02, 2025
  • Naples, FL

the project manager was okay. with the respond during the construction process but the contractor or sudcontractors where messi. not good on the final touches (drywall, paint, roof tile, and the master bathroom the lights flacker when the ac turns on. (electrician have to come and check)

Pulte Homes responded:
Thank you for taking the time to share your feedback. We are truly sorry to hear that you have unaddressed concerns in your new home. We'd like to learn more about your concerns and help resolve them, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

A wonderful experience

  • Sharon K.
  • Verified HomeBuyer
  • November 01, 2025
  • Apex, NC

Buying a new house is stressful, but this was a great experience for us. Thank you!

Pulte Homes responded:
Thank you for taking the time to share your feedback. We're so glad to hear that you had a smooth and seamless homebuying experience with us! Congratulations and enjoy your new home! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Issues in our community

  • Anonymous
  • Verified HomeBuyer
  • October 31, 2025
  • Leesburg, VA

I'm talking about my house. The quality of the material is standard or less than standard. After just 2 weeks of moving into the house, the kitchen windows were loose and couldn’t be closed. The roof between the stairs and the living room / kitchen is too low to the extent that the furniture company could not carry the standard size sofa into the living room and I had to return it and buy Love seat instead. Stranger people park directly Infront of your home because it's considered public parking and most of the time you end up parking far from you home because other people are parking ...

Pulte Homes responded:
Thank you for taking the time to share your feedback. We’re sorry to hear about the challenges you’ve experienced with your home and community, and we truly appreciate you bringing these concerns to our attention. We understand how frustrating issues with materials, parking, and community access can be, and your safety and comfort are very important to us. We'd like the opportunity to learn more about your concerns, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ...

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

Building Experiance has room for improvement

  • Anonymous
  • Verified HomeBuyer
  • October 30, 2025
  • New Albany, OH

The building experience was over all satisfactory. The most challenging issue was the outside landscaping, particularly the sod placement. It took 6 weeks after closing to get sod laid. Problem seemed to be the supplier did not have irrigation and could not provide a quality product. We are still battling getting the green space next to our home cleaned up and grass seed planted by the HOA. Weeds and bare spots still linger. The performance of the service department was the best part of the process. We’ve had positive response to issues after we moved in and found various flaws.

Pulte Homes responded:
Thank you for sharing your experience. We’re glad to hear you’re satisfied overall and that our service team has provided positive support after your move-in. We are sorry to hear about the frustration caused from delays with landscaping and HOA maintenance, and we appreciate your patience as those final details are completed. Thank you again. ^KH

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

Adam was the best Pulte superintendent; he was excellent with information and follow up

  • Gary P.
  • Verified HomeBuyer
  • October 27, 2025
  • Monroe, NC

Nothing to share at this time

Pulte Homes responded:
Thank you for sharing your feedback with us. We're so glad to hear that you had a positive experience while working with Adam! It's wonderful to know that he was helpful and responsive throughout your process. Congratulations on your new home, enjoy! ^KH

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 4

Daniel

  • Daniel O.
  • Verified HomeBuyer
  • October 24, 2025
  • NEW BRAUNFELS, TX

The sales team, the finance and title team, construction manager, and the warranty team have all been an exceptional help providing exceptional customer service and quality support. This high standards of quality satisfaction in all aspects of moving into a Pulte home has built an incredible reputation that places Pulte as a top notch builder in the South Texas region. Thank you all for this great and ongoing home purchasing experience.

Pulte Homes responded:
Thank you for taking the time to share your feedback. We're delighted to hear that you had a positive experience with all of our teams! It's wonderful to know that you are happy with your new home. Congratulations and enjoy! ^KH

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 5

Great Experience!

  • Anonymous
  • Verified HomeBuyer
  • October 23, 2025
  • Rockville, MD

I recently purchased a condo and had an exceptional experience working with the team. The sales representatives, Patrice and Andrew, were incredibly attentive and knowledgeable, guiding me through every step with patience and expertise. On the construction side, Dave and Bryan ensured everything was completed to the highest standard, showing remarkable dedication and attention to detail. Their professionalism made the entire process smooth and stress-free. I wholeheartedly recommend this team from start to finish, it was truly outstanding.

Pulte Homes responded:
Thank you for sharing your feedback. We're thrilled to hear that Patrice, Andrew, Dave, and Bryan helped make your experience exceptional from start to finish! Congratulations on your new home, and welcome to the community! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Review for Pulte Homes – Riverwood Estates

  • Anonymous
  • Verified HomeBuyer
  • October 22, 2025
  • Zephyrhills, FL

I’d rate my experience 5 out of 5 stars so far. The home and community are great, and I haven’t had any issues since moving in. Thanks for a smooth and positive experience!

Pulte Homes responded:
Thank you for sharing your experience since moving in. We're delighted to hear that you are enjoying your new home and the community! It's wonderful to know that you had a smooth and seamless process. Congratulations on your new home! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Responsiveness to issues

  • Anonymous
  • Verified HomeBuyer
  • October 20, 2025
  • Montverde, FL

I'm disappointed with Pulte. Very slow response

Pulte Homes responded:
Thank you for sharing your feedback. We're truly sorry to hear about your experience and would like to learn more about it. Can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Nottingham Trace - Mixed experience

  • Anonymous
  • Verified HomeBuyer
  • October 20, 2025
  • New Albany, OH

Our experience with Pulte in Nottingham Trace was mixed. The home turned out ok but we had to keep reminding them of issues. It was a couple of weeks late which we were able to work around. We were given dates for some things that then never happened when they said. Took over 8 weeks after we closed and moved in to get the yard cleaned up and sod down. Overall the quality could be better for as much as we paid.

Pulte Homes responded:
Thank you for taking the time to share your experience. While we are glad to hear that you are happy with your new home, we're sorry to hear about the lack of follow-through from our team. If there are any outstanding concerns in your home, we'd like to learn more about them, can you please email us at customersupport@pultegroup.com with a brief summary of your concerns as well as your address and contact information. Thank you again. ^KH

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

No response from project manager

  • Anonymous
  • Verified HomeBuyer
  • October 20, 2025
  • Myrtle Beach, SC

Project manager was great until we left his review. After we gave him a good review, he has never returned our calls. We had broken screens we wanted replaced and deep scratches in our cabinets. Loud music all day from the workers, working and banging til way after dark.(10:30pm)Garbage all over from subcontractors even in ponds.There is no maintaining of roads due to construction debris. Most important there are no weather heads on the intake of the furnace inlet on the roof on any of the houses including ours.

Pulte Homes responded:
Thank you for bringing this to our attention. We are truly sorry to hear about your experience and the lack of communication from your project manager. If there are any unaddressed concerns in your home, we would like to learn more about them, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH

Total Score 3


Quality 1

Trustworthiness 1

Responsiveness 1

Our experience with the builder was sadly not the best.

  • Lisa S.
  • Verified HomeBuyer
  • October 19, 2025
  • Avon Lake, OH

Our experience was not the best. We felt pushed and also not heard. We know Pulte is not a custom builder however some of the items we inquired about were brushed aside, not properly addressed and/or we were given wrong information. One of the worst parts of the build was the sloppy nature of the contractors as we pointed out SO many things that needed to get fixed. The day of closing we were told that a ticket was opened to correct all and it's been impossible to get a response from the customer care team to handle ALL the things that need to be addressed. Spening over a million dollars on ...

Pulte Homes responded:
Thank you for bringing this to our attention. We’re very sorry to hear about the challenges you’ve experienced throughout your homebuilding and post-closing process. This certainly isn’t the experience we strive to provide, and we understand how frustrating it must be to have unresolved items and communication delays. We’d like the opportunity to look into this further and help get your concerns addressed, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ...

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 1

my salesman tyler was exceptional through the process.

  • Karen K.
  • Verified HomeBuyer
  • October 19, 2025
  • Bonita Springs, FL

my whole experience was so easy, from finding my home to the mortgage and even insurance. fast and easy.

Pulte Homes responded:
Thank you for sharing your feedback. We're so glad to hear that you found the process to be quick and seamless! It's wonderful to know that Tyler took care of you throughout your process! Congratulations on your new home! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Almost Perfect

  • Jason H.
  • Verified HomeBuyer
  • October 18, 2025
  • Plain City, OH

Steve was incredibly responsive to every inquiry my wife and I made about our home throughout the build process. We, as first time builder, were incredibly inquistive about all the details and he was patient and informative at every step. We also appreciated Claires timely responses to questions we hadnt even thought to ask. Both have continually been great even after we closed.

Pulte Homes responded:
Thank you for sharing your feedback. We’re so glad Steve and Claire were able to guide you through every step of your first home build with patience and expertise! It’s wonderful to hear that their support has continued even after closing. We truly appreciate your kind words and are delighted you’re enjoying your new home! ^KH

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Narrow Reviews by Area