Pulte Homes Reviews

Great Sales Personal and Mortgage people Construction crew chief was vey good ,, quality workmanship on house----well not so great ..... The personal building appear to less then qualified and in a hurry to get work done alot of simple quality features missed... trying to get things corrected good luck see ya in a the next lifetime.... after you close---your almost on your own

Initial sale about the purchase was easy and comfortable, not pressured. The project manager listened to our problems with the house, relay’s they will be resolved then you fill out a work order and get no where.Finish work is subpar.Sod looks dead in parts of the backyard, window seal broken so I see condensation.Baseboard going into the attic not finished.

Middle-of-the-road builder suddenly finding themselves building $1m+ homes. Nice people, but really out of their league. It's unclear whether the company even really wants to be selling houses this expensive. It's clearly a struggle for them internally.

Many tasks not completed on time. Many things not known when making selections.

Well it’s overpriced, every windows are not done correctly so you can’t install window shades and garage doesn’t come with basic paint for almost 500k house and this is our 5th brand new house and all the houses we ever purchased came with basic paint so doesn’t look like patches on the wall everywhere We took a walk with construction person and made a checklist and 50% of items were not done and at finally inspection we pointed out and he reacted as it’s normal than finally got it done. Would it recommend pulte to anyone- not really Let’s see what happens at end of year inspection now

My wooden floor needs repaired. A miniblind needs to be replaced. Two mirrors needs to be repaired. My kitchen vent flapper needs to be repaired/adjusted. My patio light needs to be repaired. A lot of repairs are needed. Again nice home but its a new home that needs repairs.

Very disappointing , not very Trustworthiness on repairs in a timely manner

Unfortunately when we closed we were promised that everything would be taken care of. Well that certainly was not the case. House was not cleaned, paint on floor , some areas not touched up before move in. Back door is installed wrong. Issue was addressed and then dropped. Requested a warranty issue and nothing was done about it. Very disappointing to say the least.

The buying was ok, the arrangement of the washer and dryer was not resolved.very disappointed

Not looking good at this point. Pulte still has a chance to improve my situation.

The designs are great however construction phase was a challenge.

the floors and walls in our front hallway and laundry room were ripped up due to water leak and have remained unfinished for almost a month.

I had issues with my new townhouse. Air conditioner did not work. Washer water was turned off. Refrigerator water did not work. It took weeks for someone to figure out there was air in the line. There are a ton cosmetic issues. For example, who paints on the wall switches? All the hardware has been painted around. Even the bathroom towel racks. They should have been installed after painting. There are random holes in my siding, because the hand rails were installed crooked and then were moved and holes not filled in. This is just a few issues.

House was rushed and lots of mistakes just ignored because they use different contractors. I still have tape on my walls and cabinets that was suppose to be taken care of before moving in. I keep finding issues daily since moving in a month ago. They are going to need to redo my downstairs flooring it’s that bad! The people you work with are super nice but they are overworked and can’t provide the customer service and project management required!

Had some problems with garage door and fireplace.After being in house two and a half months finally got resolved

Pulte does a great job at selling a home, but that’s where the experience seems to end. With countless issues and no response in repair or communication, Pulte seemingly only works on the front end. Quality is not a high priority and neither is fixing quality issues. They were responsive in the selling/buying process, but once it’s sold they go MIA. We were also having a fence put in and a contractor did damage to our yard. When confronted about paying more to the defending company to fix it, the construction manager told us to find a new fencing company instead because f fixing the problem. Not impressed overall. ... More

We have been living in our house for over two months now and it is still under construction fixing things that should have been done the week of closing. Quality of trades are poor, tape removed from our walkthrough without being touched.

Finishing is not well done. Responses to issues are not timely.

We are very happy with the house overall, disappointed by the property lot. We were lied to and never shown the lot we selected. Once with raaieed our.concern about our main issue. Nothing was done.

The overall purchasing experience was good. Modifications are not allowed after the given time, even if it's by a day or two. Fine, it's understandable. The overall quality for the price set is extremely disappointing. Carpet areas were not clean and the carpet placed on top of whatever was on the floor. The appliances had a similar outcome, when removed to clean floors, there was material left over underneath them. The kitchen cabinetry has wasted space in the corner areas. The modules touch one another leaving an empty space in between that could have been used should a corner cabinetry have been used instead. A week after moving in, the patio sliding door stopped working and wouldn't close at all. The emergency after hour customer service was horrible and unhelpful. A month later and the door is still to be fixed. Attempting on a 3rd appointment, all which have been a no show. Anyhow, I could continue, but you get the idea...... It can be better! There is such a rush to just close on the homes to finish the project that the little things get dismissed. ... More

Workmanship is not good and fixing problems after closing is very difficult

There is way too much to share, but the bottom line is that the sales process went well, but not the finishing the construction's final touches. The last finishing touches, such as fixing things that are not done right or incomplete has been a frustrating slow process. Ranging from bad solutions to no (or slow) response. Even 60 days after closing we are still chasing resolution. This is true for us and other homeowners on our new street. Pulte's operations can't seem to get the 'last mile' of the journey completed. Very disappointing.

When the builder did a walk they with me he gave me his number and told me as I discovered items that need attention to let him know. Well, he doesn’t answer his phone nor does he return messages. The Pulti warranty company doesn’t answer the phone either. I feel like I’m being ignored.

So much wrong .. should not be like this for a newly built home.

Please have somebody in a higher position yo review my problems. Tried for weeks to get someone