Pulte Homes Reviews

Multiple changes that were forced. Terrible experience with builder title company. No follow up or communication post closing. Sub par build quality.....

Incredible experience love Pulte Homes

This was a horrible experience. I chose Pulte due to the longevity of house building experience. My experience made me felt this was working with company just starting off . I will say my loan consultant were great. My construction manager(Kelly) answer every call and email. After the move the customer service contact (Meghan )made sure all needed repairs were done.. the sales person in the front office (Robin) was very unresponsive to my concerns and questions . Only until my brick was cancel and I had to pick a new brick which was another nightmare. The was my 2nd home and it was the worst especially since I was going with an experienced builder. So many methods need to change down to customer picking their options. Customers need more than 1 hour picking options for an entire house. Horrible.. please make changes . I would have cancel if house prices weren’t going up crazy everyday ! ... More

I'm very happy with my new home

We can understand the uncertainty of construction material's supply during the pandemic, however there should be more communication. From the website supposed to be able to sign in and monitor the progress of construction, there was not much updates we could know. The quality of finished job was not satisfactory. The builder seems to be in hurry, speeding up the work without the quality control, left a few apparent defects which shouldn't happen. We had quite a few problems need to be solved, and waiting for field manager to come in, check and correct. Over a month passed, we haven't seen the person showed up. ... More

Excellent and friendly experience so far..

Excellent job for all the teams, construction, sales, after service, and financial teams.

Justin my sales consultant took the time to answer all our questions and kept us informed of the construction process all throughout the build.

Field supervisor Lane was amazing! I was a first time home buyer and he really made all my stress go away. Kept me informed, very communicative through the entire process. It was a great first time home buying experience.

It was a good experience. Builders were responsive and helpful.

It was a stressful time to buy but pulte made the experience as efficient and hassle free as possible and we appreciate our new home.

A terrible experience. More than a month has elapsed since closing and there is no internet service to the unit we purchased. We were sold a "smart house" but there is no access to internet. Very frustrating and totally inexcusable. Someone has dropped the ball.

No complaints here!! Happy First Time Home Buyer. Our new home looks AMAZING and all the features and upgrades are updated. Pulte offers a whole package deal!! From Sales to Closing Escrow the process was smooth and always received a quick reply when we had questions. The sales consultant at Aspen was very helpful and their construction team is very knowledgeable. We also went with Pulte Mortgage and their team is very helpful, friendly and they actually respond to emails and questions in a very reasonable time :) We are very happy with our new home!!

For being a first time home buyer the experience with Pulte was truly amazing.

Two months after closing and fully payment and pool is not complete or scheduled to be completed

Sales agent was awesome

Everyone is polite to deal with but unwilling to address obvious issues. It has been a very frustrating experience, the workers are still here, it shouldn’t be this hard. Especially because all of these issues should have been identified through a quality review and resolved before we moved in.

The sales person and build manager were amazing. The trades workin hon my house were subpar.

We had a very positive experience with Pulte staff across the board, from sales, design and respective phases of the planning and building of the house. The house was finished and closing took place close to the anticipated date, despite supply chain and worker availability challenges related to the Covid pandemic.

Home is wonderful there are a few things that could have been done better but overrall it’s great

Made this process very easy for us and was great at communicating throughout the process.

It was an easy experience

The sales team is great and the financing team is great!! The builders/contractors lack in quality work and getting back to you on issues. If I had known this, I would not ever considered Pulte as my builder. I will never refer anyone to Pulte as the worksmanship is absolutely horrible.

Building progress was slow with a lot of stops and starts due to supply issues, labor shortages, etc. This was not the builder's fault. Overall workmanship of the contractors was fair to decent - I felt the workmanship and materials could have been better.

I like everything good service