Pulte Homes Reviews

He is very patient and will listen all you questions and will resolve any issues you may have in a timely manner. He is very knowledgeable with all aspects.

Overall the house was ok, but there were a ton of little issues that took over a month to get resolved after our close (even when it was agreed upon at close. The customer care system is useless- open tickets with no follow up for over a month. Thankfully Dave our builder helped us out recently on some issues, but outside of that the whole post-close support is completely useless.

Great building company. Pulte really delivered a quality home when others could not.

There was a lot of promises to enjoy the buying experience of new home. It sure was not a smooth ride. A constant delay, toaany cooks in the kitchen. I had the run around, Pulte mortgage said that the service mortgage and keep it, it was sold another closing, the house was rushed so the company can close in the last quarter, after closing still things to be fixed. The quality of material is not there, I could not add option even when the item is not installed yet. A lot of complaints from everyone in the community about things are done and Pulte being on the board.

We have had a couple of minor issues since we moved in. Pulte rep responded and corrected those issues without undo delay

We found many small issues after we move in. Pulte has been quick to work on my issues. The house quality feels good as well.

Unfortunately when we closed we were promised that everything would be taken care of. Well that certainly was not the case. House was not cleaned, paint on floor , some areas not touched up before move in. Back door is installed wrong. Issue was addressed and then dropped. Requested a warranty issue and nothing was done about it. Very disappointing to say the least.

The overall buying experience was great

We have a beautiful home built in a well designed neighborhood. Pulte’s experience designing and building beautiful neighborhoods and houses shows in this project. Pulte did a good job overcoming supply chain issues throughout the project. The house design is spectacular, the construction appears to be solid. One disappointment is the interior paint finish. This is a luxury level home and nearly every room has poorly done paint. Runs, drips, and void areas. All of these spots were even ‘blue taped’ but somehow were not corrected prior to the closing. In the scheme of things interior paint is fairly minor and can be fixed later. Pulte created a beautifully designed forever home. It is well insulated, graded well to prevent water issues, and all of the plumbing and HVAC is working well. The overall Pulte experience was good. The sales and construction people weee professional and courteous. There were times when the communication could have been better but overall it went well. ... More

Quality is not great for the price . Need to work on quality and pricing . We found lot of issues and after sales they never look back to solve the issues.

Quality of workmanship could be better. It doesn’t seem that anyone takes pride in the craft that they are doing

Overall great experience to buy home with Pulte

The over all process from buying to watching the home be built was wonderful. Had quite a few hiccups at time of celebration however nothing that want easily corrected. I think the quality of materials could be better for instance the cabinets are not what we expected as an upgrade. But overall experience was wonderful!

Craftsmanship was very sloppy. Examples include window frames that are not straight, painted walls have spots where paint is missing, paint on carpet, flooring has spots that are not sealed to concrete, blobs of grout on shower floor and garage floor, missing door stops.

A few issues timely response

The variety of build is very satisfying.

Pulte builds a quality home. Things were tough due to supply chain issues, but they stick with it and got the job done.

Overall we had a great experience. Some of the work done was not to the standard I expected, but overall we are happy.

It has been a Great experience

Quality house delivered on time

Make sure you inspect your new house very carefully. A lot of small details left behind.

Our wood floor had three nicks/dents in it. Looks like someone dropped something and put a nick in the wood. We also have splits going down the wood planks. We have, what I believe to be Caulk or some other film all over our tiles on the floor and wall in both bathrooms and on front door. The tile work in the laundry room is done horrible and doesn’t go flush to the wall. Waiting to see if there is proper drainage under our washer and dryer since they weren’t properly installed. During use they shook and moved all over the laundry room. The vent in the downstairs bathroom doesn’t go on. I was told due to back ordered piece. There are nicks and dents around the molding around the doors. The front door is so hard to open. Not only ours but our neighbors too that they go in and out so much the picture frames on my walls move. And it’s just annoying to listen to throughout the night when we are watching tv trying to relax. Still waiting on our water line to be connected for our fridge that got delivered late. The fridge was delivered with a dent on the freezer door. The kitchen cabinets have defects in the doors and cracked cabinet frames. The weather stripping on the garage door isn’t in place. The painters were messy and missed spots. Noise and creeking at the top of the steps. We were promised top quality work that didn’t follow through. The work done was rushed with little effort. ... More

We are 3 months post closing on our new construction home and have multiple outstanding issues that are yet to be corrected. If you like empty promises and poor workmanship Pulte can help you there. This is the 3rd new home that my wife and I have built and has been by far the worst experience we have had.

Craftsmanship is not up to par. After living in the home for a month I’ve noticed many dents, scratches and scuffs throughout appliance, walls, doors, knobs, and floor. Deformed door/wall moldings. I also cut my foot with sharp end of screws protruding through carpeting. A few unfinished details. Place-holder stove. Garage door and front door lock issues that prevented me from entering the home for two days post closing. And significantly loud drain pipe that echos throughout first floor. Disappointed with purchase price and quality.

Very responsive in the local Michigan market to questions and problems.