Pulte Homes Reviews

Accessibility is good for this community but I see few hiccups during entire process especially loan process with pulte. Home built quickly was not so good. I don’t like bidding concept which is adding more money to the lot and its worthless.

Effective communication between me and the builder

Pulte need to put more attention in the details, this are not cheap home they need to have luxury finishes

Everything was great; however the communication between our sales manager and project manager was lacking. That could be much improved.

Everything for administrative work went smoothly. However, when it comes to building the house, seems pretty fasted work and the quality wasn’t properly looked at. But the house was great.

I love the floor plan .

The overall buying experience was great

This was our first experience building a home and overall, we are happy with our home and believe Pulte built us a solid home. But, the devil is in the details. From the day the foundation was dug to actual closing, our estimated closing date was delayed 6 weeks. Pulte did their best to prepare us for this inevitability because of the current conditions on materials and trades, but it was still extremely frustrating. A week after they committed to a closing date, they pushed it back another 8 days which meant we had to reschedule deliveries and utilities. Throughout the build we noted a few issues, like poor quality of framing lumber (lots of warped boards, bark, splits, and just overall bad workmanship of the pre-fabricated walls. Then, our framing was rained on for a month straight with no roof, leaving all of our interior lumber discolored. Electrical and plumbing workmanship was excellent. Final finishing was a mixed bag - in general the drywall and paint were done well but there were some pretty glaring issues we were surprised to see on final walkthrough. Tile work was sloppy but by the time it was done there was no time to fix. This was the biggest disappointment for us, especially based on how much it cost to get subway tile in our main bathroom. Prices for options like upgraded hardware, lighting, ceiling fan boxes, bathrooms, etc. were generally reasonable but they add up quickly - why aren’t ceiling fans prewired in every bedroom on a home whose base cost is ~$450k? That said, the sales associate was extremely helpful in walking us through options and costs so we had no surprises when it was time to pick out specific finish colors and options. One excellent thing I will give Pulte credit for is the outstanding quality of our kitchen. ... More

I am not happy with the response of punch list items it is taking to long and no one responds to emails.

Quality home but final walkthrough issues still not resolved over a month after closing

The sales person and build manager were amazing. The trades workin hon my house were subpar.

Home is wonderful there are a few things that could have been done better but overrall it’s great

Building progress was slow with a lot of stops and starts due to supply issues, labor shortages, etc. This was not the builder's fault. Overall workmanship of the contractors was fair to decent - I felt the workmanship and materials could have been better.

The staff I dealt with were great and quick to respond (Ashlea & Dylan). But the workmanship of the home was subpar. It seemed rush and sloppy in a lot of aspects, especially for the cost of the home

Happy in my new community.

Stay on top of them. Promises at times fall short, then it is dropped into the warranty department to address items that should have been completed the first time. Do a thorough walk through. Take your time. Recommend pushing for an escrow if item are not correct prior to closing.

We appreciate that we were able to move into our new house; however, many items were not completed upon closing. The builder has not been responsive to the work promised, and now we have to go through the warranty process. Lastly, the builder did not include the option of purchasing a refrigerator.

Communication is key in the new construction process. Unforeseen delays, setbacks, mistakes, and misinformation hamper the relationship between buyer and builder. Weekly email updates, a phone call when there's a problem, and a communication assistant supporting everyone would help build trust in the product and the professionals responsible for delivering.

We have a nice house

It has been less than a month since we moved into our new home. Overall, we are satisfied with the quality as of today, but we have also found defects in the windows and doors which are security issues as well as energy consumption issues for us. We have yet to hear from the window and screen people although we already mentioned the defects. We plan to submit another request for repairs as soon as we gather a list of items that need repairing.

The People I dealt with through the entire process were all amazing! Courteous, professional and attentive!

OVER ALL EXPERIENCE WAS GREAT VERY NICE HOME GOOD LOCATION BUT CONTRACTOR COMMUNICATION IS VERY BAD NEVER RETURN CALLS OR ANY TEXT MESSAGES

Great neighborhood and location, but builder needs to focus on contractors quality of workmanship.

My experience with Pulte was okay, the house meet our expectations. However, they need to work on their communication and update on the building progress.

Though I have some disappointments in options provided during design selection, I am happy about workmanship and build quality of my home built by Pulte. Heart full thanks from everyone in my family to Pulte.