Pulte Homes Reviews

Quality of materials and customer service is great, but construction workers workmanship is not the quality O was expecting. Work was sloppy and things were not addressed to my satisfaction in the end. Home is beautiful, but if you look closely at the trimwork/paint...it's sloppy!

They did not finish the house and fix what was missing. Some examples no bathrooms mirrors, No water in the refrigerator, Details, etc etc... I close a month ago and they haven't fixed the things they had to fix. I haven't move yet and the closing was a month ago. My advice is before you close make sure they have finish everything, because you will have to make appointments and appointment to get it fixed and it takes lots of time. I think this should be easier since people dream is to buy their house. But ended up being stressful. Thank you.

The experience was good. No issues with anyone

Everyone on the team that I communicated or came in contact with was very professional and responsive to questions and issues I encountered. I didn’t like the turnover rate of the financial department which led to duplication of requested paperwork and other issues which could have caused a delay in closing.

The sales people were great! ! Seems like Pulte was doing the bare minimum to close on the house and promising to fix items that were missed. If you didn’t catch any problem on the walk through, they say it’s not covered. The quality of the finish work on walls and woodwork are not good. No accountability!

Well organized buying and build process. People are exceptional in every position. Strongly recommend.

Use your own financing, not Pulte. They want you to close before everything is completed. Have someone experienced do your punch-out and don’t close before everything meets your expectations.

Sales manager was wonderful. Construction manager was helpful, Having several lightbulbs burn out, as they were old and not replaced was annoying but not a big deal. Some things were high end like the kitchen appliances, doors, windows, electronics,. The laundry is low end as are the bathroom fixtures. Positive experience.

Pultte really tried to work with us through the challenges of building supply shortages as well as labor shortages.

Pulte needs to be better at choosing the GCs who build the homes. The workers who did the work on the build for the GC were average at best and on final walk through, a lot of issues were pointed out that the Pulte Field Manager repaired before closing. In the end what the public sees is the Pulte name, but if average work is being done on the build, the public doesn't see the GC, they see Pulte.

Location. Speed of delivery. Punctual, reliable. Dates offered were delivered

Houses built by Pulte are excellent! We love our townhome!

I purchased new home from Pulte in Georgia. I heard from my real estate agent that they were good builder. On the closing day, house was incomplete. Some of lights and plugs were not working. Doors were not closing. Some door handles were placed wrong way. Exposed insulation around door and window frame. Strips in new window fell off. Floor, carpets were not cleaned. Stains on floor, door handles. They had to reinstall tiles in all bathroom for some reason. That caused damage to door edges. Stairway was never polished. These are few things to mention. This gives an experience of buying a used home. They have good warranty on paper, if they fix the things. More than a month after closing, we are still awaiting to get things fixed we have complained about. ... More

Finish was cheap for the price paid for this new house. Could have done a little better to ensure we buy from you again. At this point I’m not sure if that will happen again. Additionally, there were some issues that I did not see or were pending from the walkthrough, but had to go through warranty to resolve.

The builder showed me everything I need to know about the house in terms of the A/C filter and other major mechanics that I should keep an eye one. 10/10

Now that we have moved in we found a number of items that have not been built properly. Items that were damaged such as the front of my bathtub and then it was fixed and it was an obvious fix. Thanks we were told what happened such as cleaning the paint off of my patio never happen

Process was smooth from first visit to closure, despite the pandemic. The build is of good quality as expected. Pulte team was very knowledgable and friendly.

Responsiveness to issues has been excellent.

Every single person we dealt with from Maggie in Sales to Mike on the Project Manager side were excellent pre sale. We are even as impressed with Jason who is handling the small number of inevitable punch items. This was our first experience building and we were extremely satisfied from start to finish. Thank you Pulte!!!

Beautiful and high quality homes

Problems with the appliances installed and slowness of kitchen aid to send technicians. Questions regarding the humidity and the HVAC. These matters relate to Pulte’s choice of brands and not testing each thoroughly before settlement.

My community was built with many restrictions on choice of materials and amenities so the builder could take advantage of economies of scale. It’s good for the builder but a bit disappointing to the buyer. Otherwise all went well for me.

From the initial sale, the build and after, Pulte has been nothing but fabulous to work with. Our field manager has been super responsive from day one and is top notch; we couldn’t be happier in our beautiful home. Pulte was fabulous to work with!

We had a wonderful experience having our home built by Pulte. Our general contractor, David, was great.

Pulte agent Amber Paris was most helpful. I could call on her with any questions. Kevin community builder was also good at keeping me informed on the process.