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Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15895 homeowner reviews to learn why they are the right team to build your new home.

Pulte Homes

has 4 out of 5 stars overall

15895 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Responsiveness 3.8

Customer Reviews

builder

  • Brenda C.
  • Verified HomeBuyer
  • November 03, 2021
  • Forney, TX

overall it was great, very happy.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The amount of unfinished work not completed prior to move in.

  • Heather K.
  • Verified HomeBuyer
  • November 03, 2021
  • Tallmadge, OH

It was ok. Not great but not bad. The trades moved too quickly and didn’t do a quality job.

Total Score 3


Quality 1

Trustworthiness 4

Responsiveness 1

Pulte Homes - Great experience with the Pulte team all around

  • Anonymous
  • Verified HomeBuyer
  • November 03, 2021
  • Wood Ridge, NJ

Great experience with the Pulte team all around

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Despite ridged and arcane systems and procedures the end results were ,surprisingly, pretty good

  • William W.
  • Verified HomeBuyer
  • November 03, 2021
  • Flemington, NJ

Don’t let the process get to you. And pay attention to details from the beginning

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 3

Pulte Homes - very good responsiveness to kind of urgent issues

  • Xuan N.
  • Verified HomeBuyer
  • November 03, 2021
  • Saint Paul, MN

very good responsiveness to kind of urgent issues

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Happy with my purchase, expect I’m still waiting for them to

  • Tomas O.
  • Verified HomeBuyer
  • November 03, 2021
  • Albuquerque, NM

Happy with my purchase, expect I’m still waiting for them to fix some details!!!

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 1

Pulte Homes - Quality and great people to work with

  • Patrick C.
  • Verified HomeBuyer
  • November 03, 2021
  • GLENDALE, AZ

Quality and great people to work with

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great customization! Build early!

  • Melissa H.
  • Verified HomeBuyer
  • November 03, 2021
  • Land O' Lakes, FL

Thankfully we were able to sign and build our home before the prices went up on lumber and materials. They were very efficient getting what we needed and communication was top notch!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Co family House hunting at Spencer’s Crossing

  • Mark C.
  • Verified HomeBuyer
  • November 03, 2021
  • Murrieta, CA

It was a tiring experience looking for a.nuce house here at Spencer’s Crossing in Murrieta CA. Fortunately, Pulte had called and gave us a chance to pick our new home. Thank you Pulte. Hoping to have a good and better working relationship in the coming years!

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

Very positive

  • Kevin P.
  • Verified HomeBuyer
  • November 03, 2021
  • FLORENCE, AZ

Our closing walk through was very positive . Good team

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Not professional

  • Anonymous
  • Verified HomeBuyer
  • November 03, 2021
  • Spring Hill, TN

Bad experience for painting

Pulte Homes responded:
We're so sorry that your experience left you feeling disappointed in us and we appreciate you bringing attention to the areas we can improve. Please feel free to reach out to us at customersupport@pultegroup.com if you'd like to share any additional comments or concerns.

Total Score 2


Quality 1

Trustworthiness 3

Responsiveness 1

Pulte Homes - Home was being rushed at the end of stage so there many issues,

  • Sanghyuk M.
  • Verified HomeBuyer
  • November 03, 2021
  • Tucson, AZ

Home was being rushed at the end of stage so there many issues, including water leak and electrical issues etc.

Pulte Homes responded:
We are so sorry to hear that your experience has left you feeling stressed out and disappointed in us, especially since moving into a new home should be such an exciting time. We’d like to see what we can do to help alleviate some of the stress. Would you mind sending an email to customersupport@pultegroup.com with your contact information so we can get in touch with you?

Total Score 2


Quality 2

Trustworthiness 3

Responsiveness 3

Pulte Homes - Not bad buying from pulte

  • Liuxun Z.
  • Verified HomeBuyer
  • November 03, 2021
  • Hayward, CA

Not bad buying from pulte

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Quality issues

  • Richard P.
  • Verified HomeBuyer
  • November 03, 2021
  • Canton, MI

Should review cost of all options with Pulte before signing or making any deposits, found options to be dated, limited and over priced. Was not allowed access to home during construction, was only allowed once during construction, can understand now after seeing quality issues.

Pulte Homes responded:
We are so sorry to hear that your experience has left you feeling stressed out and disappointed in us, especially since moving into a new home should be such an exciting time. We’d like to see what we can do to help alleviate some of the stress. Would you mind sending an email to customersupport@pultegroup.com with your contact information so we can get in touch with you?

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 2

How helpful and informative the Pulte professionals were

  • Charles J.
  • Verified HomeBuyer
  • November 03, 2021
  • Estero, FL

Great value for the price

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Pulte made the whole buying experience very transparent and smooth.Very

  • Rajeshwar R.
  • Verified HomeBuyer
  • November 03, 2021
  • Black Diamond, WA

Pulte made the whole buying experience very transparent and smooth.Very satisfied with customer point of view.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Buyer Beware

  • Nancy E.
  • Verified HomeBuyer
  • November 03, 2021
  • Ann Arbor, MI

Everyone was very nice and responsive during the building process. After closing you are treated like chopped liver. Issues that were promised upon signing off on the final inspection prior to closing are ignored despite numerous texts and emails. Love my home but very disappointed in the lack of communication. The Field Engineers should be required to take a course on how to communicate with their clients.

Total Score 3


Quality 4

Trustworthiness 2

Responsiveness 1

Pulte Homes - We had a Great experience.

  • Ronald M.
  • Verified HomeBuyer
  • November 03, 2021
  • Las Vegas, NV

We had a Great experience. Most of Laurel Fenton was an amazing help to us with everything

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

On time and resposive

  • Nelson A.
  • Verified HomeBuyer
  • November 03, 2021
  • Punta Gorda, FL

They did a great job

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Great job in the building process

  • Robert T.
  • Verified HomeBuyer
  • November 03, 2021
  • Fort Myers, FL

Great job in the building process

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - First Time Home Buyer, couldn't ask for more.

  • Nitin G.
  • Verified HomeBuyer
  • November 03, 2021
  • CUMMING, GA

First Time Home Buyer, couldn't ask for more. Pulte made our dream into reality. Special thanks to our Construction Manager Seth Gehle, he did a terrific job and made sure we have the home as we imagined.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Had a great field manager and construction manager.

  • LaVonne B.
  • Verified HomeBuyer
  • November 03, 2021
  • Mc Cordsville, IN

Had a great field manager and construction manager. Definitely professional and dependable

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Quickness

  • Besidone A.
  • Verified HomeBuyer
  • November 03, 2021
  • Inglewood, CA

John doom has been great to work with, so helpful.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Pulte Homes - Problem on home and don’t fix

  • Pablo R.
  • Verified HomeBuyer
  • November 03, 2021
  • Fort Myers, FL

Problem on home and don’t fix

Pulte Homes responded:
We're sorry to hear that your experience has left you feeling disappointed and we encourage you to reach out to us at customersupport@pultegroup.com if you'd like to discuss this further.

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 1

Pulte Homes - Could have communicated with me at each stage of construction

  • Myron P.
  • Verified HomeBuyer
  • November 03, 2021
  • FLORENCE, AZ

Could have communicated with me at each stage of construction more

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 2

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