Pulte Homes Reviews

Just follow up as often as you can. Not very responsive to just one request

Jennifer was great. Quality? One example, there is a hole in the wall beside a switch plate. I could go on.

Took over a year to build. Poor communication. Poor quality materials. There were rodents in the ceiling upon moving in. Slow and useless responses. No accountability.

Good experience, fast at responding

Anything that we did not spot during our walk through we can email Pulte and within a few days we have a scheduled appt with that tradesman.

Pulte office staff were responsible for an awful and completely unreasonable buying experience. If not for the value and location of the home I would have chosen to go with another company.

We had a very smooth process from beginning to the end. Kelly was our sales person and was very patient and assisted us along the way to the end. Mike was our project manager and he kept us informed every stood the way. To see our home built from ground is something we will always treasure. Our home was finished and beautiful.

I think I had the best on-site sales counselor that there is, thank you Alex! She was always prompt to answer questions and I felt like her answers where genuine and truthful. The building supervisor was also great and has answered any questions I had about the house even after closing. Dealing with Steve and Alex made this stressful process so much easier. I am a bit disappointed with some of the craftmanship, many of the doors and frames were damaged (lots of carpentry issues) and the paint job was terrible. Globs of paint, visible streaks, uneven shelves, crooked door frames, miss aligned trim etc. its pretty bad and I plan to talk with the warranty team about this. I emailed and called (left a message) the warranty team last week with some other issues, nothing emergent, but I still haven't heard from anyone, so that's a little frustrating. Overall, I have a beautiful home, I'm happy, and I expect that the warranty team will hold up their end and fix any quality issues that are found over the next year. ... More

Steven and Kelly were amazing to work with!

It started with my Pulte realtor. No help, no updates, nothing as we lived out of state. At that point I should have known how this was going to go. We closed all cash even before our house was even inspected properly. We had no kitchen faucet, no mirrors in our bathrooms, our shower had no glass and worst of all the insulation wasn’t even done in our attic spaces. All this was done after we started moving in. We have now been in our house for almost 60 days and the list of things we found during our walk through are still not even close to being done. I have been told numerous times by the field manager that I will be there or someone will be there and nothing time after time. This is the 2nd survey I have completed and nothing was done after the first one so I’m not expecting any response from this survey either. I would love someone to contact me about these issues but I won’t hold my breath. ... More

My husband and I are very pleased with our Pulte Home.

The sales part of the purchase was incredibly smooth. All the paperwork was taken care of in a timely manner, and the staff at the design center was very attentive and helpful. The construction aspect was not so great. Trying to get anyone's attention regarding build issues or repairs has been difficult; this remained true after closing. Either we get a very delayed response, or no response at all to emails, calls or texts. We're still trying to get help with problems that we pointed out during construction. Problems aside, the home looks great and I think the home turned out very well, for the most part. ... More

Pulte members always addressed my concerns or issues within reasonable time. They never brushed me off with their busy schedule but took an interest any time I called or texted. I worked with a fantastic team at Pulte Inspiration and I couldn't have completed the process without their patience and willingness to see me through each step of the way.

Pulte homes is a tremendous company, and my wife and I are proud owners of a Pulte home.

After searching for home , I was surprised it was first come first serve and the opportunity to purchase home in reasonable time.

Great people to work with, but some

Great team to work with. Responsive contractors, great sales team

Provided timely updates and finished home as per the schedule

Great experience. Adam and Emily were awesome and always helpful and knowledgeable. My house is exactly as I wanted

Pulte has a great team of employees! Would definitely recommend Pulte ! They completed my home as promised. They were in constant communication from the start . This has been a very enjoyable experience! Thank you!

Sales and Title experiences were very good. Building and maintenance management were below expectation. To my surprise the maintenance personnel does not even greet customer (me) when meeting; this was a first. Inflexibility seemed to be a norm. Making promises and not keeping them also seems to be a norn. This was the 3rd Pulte home we purchased. The good experiences with the other two prompted us to go with Pulte. But this management does not compare.

I had great experience. I loved it!!!

Amazing build, on time and efficient

Building a home in the period of labor and material shortages can be challenging. Combined with almost a whole month of rain in May 2021. The builders, Josh and David are very accommodating in answering my questions. They did a good job and I am pleased with the finish out of the house.

My Pulte experience was a wonderful one. I have no complaints