Skip main navigation

Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15975 homeowner reviews to learn why they are the right team to build your new home.

Pulte Homes

has 4 out of 5 stars overall

15975 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Responsiveness 3.8

Customer Reviews

Pulte Homes - First Time Home Buyer, couldn't ask for more.

  • Nitin G.
  • Verified HomeBuyer
  • November 03, 2021
  • CUMMING, GA

First Time Home Buyer, couldn't ask for more. Pulte made our dream into reality. Special thanks to our Construction Manager Seth Gehle, he did a terrific job and made sure we have the home as we imagined.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Had a great field manager and construction manager.

  • LaVonne B.
  • Verified HomeBuyer
  • November 03, 2021
  • Mc Cordsville, IN

Had a great field manager and construction manager. Definitely professional and dependable

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Quickness

  • Besidone A.
  • Verified HomeBuyer
  • November 03, 2021
  • Inglewood, CA

John doom has been great to work with, so helpful.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Pulte Homes - Problem on home and don’t fix

  • Pablo R.
  • Verified HomeBuyer
  • November 03, 2021
  • Fort Myers, FL

Problem on home and don’t fix

Pulte Homes responded:
We're sorry to hear that your experience has left you feeling disappointed and we encourage you to reach out to us at customersupport@pultegroup.com if you'd like to discuss this further.

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 1

Pulte Homes - Could have communicated with me at each stage of construction

  • Myron P.
  • Verified HomeBuyer
  • November 03, 2021
  • FLORENCE, AZ

Could have communicated with me at each stage of construction more

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 2

Pulte Homes - Long wait for responses, long wait for information, no replies.

  • Anonymous
  • Verified HomeBuyer
  • November 03, 2021
  • Forney, TX

Long wait for responses, long wait for information, no replies.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Outstanding build process

  • Kevin M.
  • Verified HomeBuyer
  • November 03, 2021
  • FLORENCE, AZ

As a first time homeowner I didn’t know what to expect during this process. I am thoroughly impressed with Pulte’s build quality, responsiveness, trustworthiness. Our loan officer Fredrick and our processor Angelo were always helpful explaining what was needed and had no problem answering all of our questions whenever we had them. Our construction manager Joey went above and beyond during our build process to ensure that our home was built with the quality advertised by Pulte. He was straight forward and knowledgeable about every aspect of the build and if something was wrong, he made it ...

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Pulte Homes - My home buying experience with Pulte was relatively painless

  • Brandi H.
  • Verified HomeBuyer
  • November 03, 2021
  • Surprise, AZ

My home buying experience with Pulte was relatively painless considering today's Market. They had minimal delays and did not skimp on building materials like I have seen other horror stories with from other builders. I am 100% happy with my choice in going with Pulte.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - I am happy the way home is built

  • Saravanan D.
  • Verified HomeBuyer
  • November 03, 2021
  • CUMMING, GA

I am happy the way home is built

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

They are eager to sell you a home and get paid, but don't want to follow through on promises that they have made concerning and corrections to be made. i'm still waiting for our kitchen island to be completed, paint the shoe molding in kitchen and both

  • Gloria L.
  • Verified HomeBuyer
  • November 03, 2021
  • Calabash, NC

Don't take their word for promises, they don't follow through!!!!

Pulte Homes responded:
We're sorry to hear that your experience has left you feeling disappointed and we encourage you to reach out to us at customersupport@pultegroup.com if you'd like to discuss this further.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Pulte Homes - If they used a higher quality of materials, I think they would

  • Anonymous
  • Verified HomeBuyer
  • November 03, 2021
  • Bolingbrook, IL

If they used a higher quality of materials, I think they would have less repair issues.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 3

Pulte Homes - It was a good experience overall.

  • Anonymous
  • Verified HomeBuyer
  • November 03, 2021
  • Houston, TX

It was a good experience overall.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Nice Experience

  • Vansh T.
  • Verified HomeBuyer
  • November 03, 2021
  • Naperville, IL

Overall it was nice experience getting a new home, but I was expecting a better quality in terms of workmanship specially the issues of HVAC and vent could have been taken care by Pulte quality inspector itself. Good part is they addressed all issues and concerns before the closing

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Pulte Homes - From start to finish of the entire process was made seamless

  • Senbayir K.
  • Verified HomeBuyer
  • November 03, 2021
  • Wesley Chapel, FL

From start to finish of the entire process was made seamless through the professionalism and attention to detail from the entire Pulte group.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Floor Plans

  • Anonymous
  • Verified HomeBuyer
  • November 03, 2021
  • Aubrey, TX

Community- Friendly neighbors, Amenities- did not get a chance to check so far. Commute- Poor. Add extra 10-15 minutes each way during rush hour to navigate to community from HWY 380. It is worse on weekends. Timely completion- VERY POOR. Took 11 months to complete( Not 100% complete) to close. Promised to complete in six months by sales people when signing. Sales Experience: Do your home work before picking the options, the day you sign you have to select Structural options. Stick to your budget, don't get carried away by looking at the model homes. There is a reason why they look so good. ...

Pulte Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Great communication from Sales through Construction Management through Warranty handling after closing.

  • Joanne C.
  • Verified HomeBuyer
  • November 03, 2021
  • Fort Mill, SC

We felt very supported throughout the process and feel that we received a quality home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

They build beautiful houses if you don't look too closely.

  • Anonymous
  • Verified HomeBuyer
  • November 03, 2021
  • Hudson, OH

Watch any deals they offer, those tend to disappear! Quality of paint and trim work is extremely poor. The painters will paint over dirt and anything on walls without wiping them down first. House looks great if you aren't one to pay attention to details.

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 3

Lack of Communication

  • Jose G.
  • Verified HomeBuyer
  • November 03, 2021
  • Winter Garden, FL

Everything was great except for the fact that we have not yet received our appliances we purchased through Pulte. Also, no one has communicated when we might be getting them. We have reached out multiple times but have been ignored. This is not how this should be handled. I expected more from a large company like Pulte.

Total Score 4


Quality 4

Trustworthiness 2

Responsiveness 2

Good communication, some excellent employees

  • Jamie F.
  • Verified HomeBuyer
  • November 03, 2021
  • Tampa, FL

It was a very good experience for our family.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Happy with process .

  • Timothy B.
  • Verified HomeBuyer
  • November 03, 2021
  • ALVA, FL

Happy with process. Will buy again

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 4

Pulte Homes - Everything was great during the sales process.

  • Rodrigo O.
  • Verified HomeBuyer
  • November 03, 2021
  • Spring Hill, TN

Everything was great during the sales process. Some quality issues in the workmanship were noticed as soon as we moved in and the responsiveness of Pulte has not been the best.

Total Score 4


Quality 2

Trustworthiness 3

Responsiveness 2

Pulte Homes - Great experience for buying my first home.

  • Latifa B.
  • Verified HomeBuyer
  • November 03, 2021
  • Peachtree City, GA

Great experience for buying my first home.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - It's good to stay in Pulte but there are some teething issues.

  • Ruchi N.
  • Verified HomeBuyer
  • November 03, 2021
  • CUMMING, GA

It's good to stay in Pulte but there are some teething issues.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Pulte home

  • Casey D.
  • Verified HomeBuyer
  • November 03, 2021
  • Saint Augustine, FL

Pulte has great floor plans and beautiful model homes, however, the workmanship in our home is lacking. If you build with Pulte, stay on top of your build.

Total Score 4


Quality 2

Trustworthiness 3

Responsiveness 2

Experience after closing

  • Sheeba B.
  • Verified HomeBuyer
  • November 03, 2021
  • Saint Paul, MN

I still haven’t moved into the home because I’ve spent my days cleaning a mess that shouldn’t be there. I was told that the blue tape items that we put in during the celebration meeting would be taken care of by the morning of the closing. I came on the morning and Jeff told me that the painter couldn’t get to it yet and told me to go close and come back and that it would be. I gave him my garage code, came back the following day to most of it completed still some not and a dirty house which I had to sweep up and clean myself.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 1

Narrow Reviews by Area