Pulte Homes Reviews

Pulte Homes responded:
Thank you for sharing your experience. We’re thrilled to hear that our team was responsive and transparent from your first visit through move-in! Providing wonderful end-to-end service and truly caring about the customer experience is always our goal, and we’re honored to have been part of your first homebuying journey. Congratulations and thank you for choosing Pulte! ^KH

Pulte Homes responded:
Thank you for sharing your experience. We’re sorry to hear that the buying process did not reflect the level of communication and follow-through you expected, especially regarding the offer timeline and the pressure you felt during negotiations. We also understand how disappointing it can be for the closing experience to feel impersonal rather than celebratory. Your feedback is important, and we appreciate you taking the time to share it so we can continue working to improve the experience for future homebuyers. ^KH

Pulte Homes responded:
Thank you for sharing your experience! We’re glad to hear that Dylan and Andrew were great to work with from start to finish. We truly appreciate your kind words! ^KH

Pulte Homes responded:
Thank you for sharing your experience. We’re glad to hear that the overall building process was great and that the team was accommodating with the additional items you requested. At the same time, we’re sorry that some workmanship did not meet expectations and required being pointed out to be corrected. We appreciate your honest feedback, as it helps us continue improving quality and attention to detail. ^KH

Pulte Homes responded:
Thank you for sharing your experience. We’re glad to hear that your homebuying journey with Pulte was very good and that Nadia provided helpful, attentive guidance throughout the sales process! While we understand there were some challenges during construction, we’re pleased your concerns were handled efficiently and effectively. It’s great to know you feel your home is a strong value for the price, and we appreciate you taking the time to share your feedback! ^KH

Pulte Homes responded:
Thank you for sharing your experience! We’re glad to hear your GM did a great job explaining everything during and after construction, and it’s wonderful to know you love your home! We truly appreciate your feedback! ^KH

Pulte Homes responded:
Thank you for sharing your experience! We’re so happy to hear that everyone you worked with made the process a great one and that you love your new home. That ‘brand new’ feeling is something special, and we’re thrilled your home feels like a model, enjoy every moment of it! ^KH

Pulte Homes responded:
Thank you for sharing your experience. We’re so glad to hear that our one-stop shop approach helped reduce stress and made the buying process smoother from loan and insurance through closing! It’s wonderful to know that Ryan, Zach, Kathy, Chasen, Blake, and Darryl each played a key role in building your trust and delivering a positive experience. We truly appreciate your kind words and are happy to hear you feel confident knowing the warranty is there to support you, thank you again! ^KH

Pulte Homes responded:
Thank you for sharing! We’re thrilled to hear that your overall experience was great and that Nicole, Crystal, Matt, and Kristi each played an important role in making the process smooth and well managed! We appreciate you sharing helpful insights for future buyers, and we’re glad that items discovered during walkthroughs and after closing were addressed quickly with clear plans in place. It’s wonderful to know you felt informed throughout the build and supported even after move-in. We truly value your kind words about the team and are so glad they helped make this adventure a positive one! ^KH ... More

Pulte Homes responded:
Thank you for sharing your experience! We’re thrilled to hear that the entire process went smoothly and that everyone was responsive to your questions and needs. It’s wonderful to know you couldn’t be happier with your new home, we truly appreciate your kind words! ^KH

Pulte Homes responded:
Thank you for taking the time to share your feedback. We’re thrilled to hear that Salvatore P, Michael W, and Nancy L provided top-notch service and made the process smooth. At the same time, we’re truly sorry to hear about the challenges you faced with Pulte Mortgage and understand how frustrating that experience was. Your feedback is important, and we appreciate you bringing it to our attention as we continue working to improve the overall homebuying experience. ^KH

Pulte Homes responded:
Thank you for sharing your experience! We truly appreciate your kind words and are glad to hear that every step felt personal, professional, and seamless! It means a lot to know our team made your homebuying journey a positive one. Congratulations on your new home and thank you again! ^KH

Pulte Homes responded:
Thank you for sharing your experience! We’re delighted to hear that you found Pulte to be trustworthy and reliable, and that we met the timelines we committed to! It’s great to know you enjoyed the variety of options during the design appointment and are very satisfied with the overall experience. We truly appreciate your kind words and your confidence in our team! ^KH

Pulte Homes responded:
Thank you for sharing your feedback. We’re glad to hear that you had a good overall homebuying experience and that you’re enjoying the home’s design! At the same time, we’re sorry that the finishing details did not meet your expectations for the price and that post–move-in work orders have been slower than anticipated. We'd like to ensure our leadership is aware of your experience, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH

Pulte Homes responded:
Thank you for sharing your experience. We’re delighted to hear that your quick move-in process was smooth and well managed, and that Larry made the buying experience easy and transparent! It’s great to know that Clint was responsive and ensured any pre–move-in issues were handled promptly. We truly appreciate your feedback, are glad you feel the home is a good value and thank you for recommending us to others! ^KH

Pulte Homes responded:
Thank you for sharing! We’re so glad to hear how much you appreciated working with Peter. His responsiveness and commitment to finding answers promptly truly make a difference. We’re happy you had such a positive experience! ^KH

Pulte Homes responded:
Thank you for sharing your experience. We’re thrilled to hear how exceptional Jennifer N was throughout your homebuying journey! Her kindness, honesty, professionalism, and dedication truly reflect the values we strive for, and we’re so glad she made such a positive impact. We truly appreciate your kind words and are grateful for the opportunity to have supported you through your home purchase! ^KH

Pulte Homes responded:
Thank you for sharing! We're delighted to hear that you had a positive experience with us and are enjoying the community! ^KH

Pulte Homes responded:
Thank you for sharing your experience. We’re glad to hear the loan process was smooth, your construction manager was attentive to your concerns, and that you’re loving your new home! It’s wonderful to know everything has been going well so far with no major issues or warranty needs. We truly appreciate your kind words and are happy you’re enjoying the neighborhood and location! ^KH

Pulte Homes responded:
Thank you for taking the time to share your experience. We’re truly sorry to hear that the workmanship and post-closing support did not meet your expectations, especially after concerns were raised prior to closing and not fully resolved.

We appreciate you bringing this to our attention and would welcome the opportunity to review these concerns further so we can work toward improving accountability and the homeowner experience. Can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH ... More

Pulte Homes responded:
Thank you for sharing your feedback. We’re truly sorry to hear about the delays, craftsmanship concerns, and negative experiences you encountered with communication and support. We appreciate you bringing these concerns to our attention and would welcome the opportunity to review them further if you’re willing to connect with us. Please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Pulte Homes responded:
Thank you for sharing your experience! We’re thrilled to hear that Mike has been amazing and attentive to the details of your home, even checking in after closing to ensure your satisfaction. It’s also great to know that Customer Service has been quick and responsive. We truly appreciate your confidence in choosing Pulte and are glad you’re happy with your decision! ^KH

Pulte Homes responded:
Thank you for sharing your experience. We’re glad to hear that the homebuying and closing process went smoothly and that your sales manager was helpful throughout the journey. We’re sorry to hear about the appliance issues and we'd like to escalate your concerns to our leadership. Can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH

Pulte Homes responded:
Thank you for sharing your feedback. We’re glad to hear that you like the home overall, but we’re sorry that the workmanship has felt inconsistent and did not fully meet your expectations. Your comments are important to us and will be shared with our team as we continue working to improve quality and value for our homeowners. ^KH

Pulte Homes responded:
Thank you for sharing your feedback. We’re truly sorry to hear how dissatisfied you are with the materials and workmanship in your home. Concerns like rough subflooring, holes, and poor finishing are understandably frustrating and not the experience we want for our homeowners. We appreciate you bringing these issues to our attention and would welcome the opportunity to review them further and discuss possible next steps. Can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH ... More