Pulte Homes Reviews

Pretty good experience, a lot of things Pulte can work on like transparency during purchase, double checking everything paid for is installed, quality of materials, higher quality contract workers/builders, not trashing home with food drinks while building. They have fixed some complaints. Overall my children and I are happy.

first the quality of paint is very bad , with small accidental touch hit any dry wall a patch of paint falls on the ground the closets fittings are too weak , the allginments are not straight the location is good , regarding the quality need to work, the flooring wood is not sticked well , few of the them hallow

Quality to phone and finish it ok. Mortgage/closing is pathetic.

the project manager was okay. with the respond during the construction process but the contractor or sudcontractors where messi. not good on the final touches (drywall, paint, roof tile, and the master bathroom the lights flacker when the ac turns on. (electrician have to come and check)

The building experience was over all satisfactory. The most challenging issue was the outside landscaping, particularly the sod placement. It took 6 weeks after closing to get sod laid. Problem seemed to be the supplier did not have irrigation and could not provide a quality product. We are still battling getting the green space next to our home cleaned up and grass seed planted by the HOA. Weeds and bare spots still linger. The performance of the service department was the best part of the process. We’ve had positive response to issues after we moved in and found various flaws.

Nothing to share at this time

Our experience with Pulte in Nottingham Trace was mixed. The home turned out ok but we had to keep reminding them of issues. It was a couple of weeks late which we were able to work around. We were given dates for some things that then never happened when they said. Took over 8 weeks after we closed and moved in to get the yard cleaned up and sod down. Overall the quality could be better for as much as we paid.

Decent experience. Personally I expect better for the price paid. The workmanship is pretty good. Overall, I would recommend Pulte, but make absolutely certain they are aware of your expectations… It might do some good.

The loan processors Abiel and Conor were horrible! They never responded to emails nor pick up calls. They made it sound like, we wouldnt be able to get a loan. They only started being nice after l contacted another loan company. This was the most stressful moment of the whole process!

When it comes to paint, tile work and concrete, quality and craftsmanship is subpar. Tile grout issues and uneven tile placement. Paint is blotchy. Concrete has bucket imprints or areas that are cracked or not finished smoothly. Double check all your windows and sliding doors for ease of opening and closing as well as leaks. Project Manager was very responsive and corrected issues as best as he could.

The builders know they have you at a disadvantage and operate as such. Work could be done quicker and with more quality. Paul the superintendent did a great job but I know his hands are tied. He does his best but is limited by the trades. Pulte and every other builder need to band together and make the trades do better work. Work took way too long. From frame to completion took 5 months. Way too long. And then at the end work was rushed and I do not believe we were given a house worthy of $680k. Feet were dragged and then we had to wait for the house to be cleaned (not very well I might add) AFTER we recorded. The last week was rushed. If work had been steady all along it would not have been much of an issue. But work stalled and was slow and at the end it was a huge hurry. Seemed fishy to me. Builders need to be better. But as long as they have the money the customer is a their mercy. ... More

we moved into our home in July and have been fighting about the grass being totally dead and a broken sprinkler head since closing. Empty promises of getting the problems fixed no returned calls or texts or emails no follow up and empty promises of having it fixed. Horrible experience. The house itself is great but now I have a 500k house with a dead lawn

Experience is ok. Build quality is ok. Need improvement in communication

slab floor is uneven, walls/floor moulding/trims are bowed, paint droplets on bathroom sinks/fixtures and door fixtures, new bathroom mirror have scratches, interior caulkings are not smooth and who knows what else i will eventually find later on... quality of workmanship leave much to be desired. i feel like job sequences were not followed (ie, complete paint job first before installing fixtures) and interior door and main bathroom surround installers didn't report any defects/discrepancies to manager/quality personnel. But i appreciate the fact that they are trying to rectify these issues and they are very responsive and prompt to service requests. However, If there is a way i would return this house for a refund.... ... More

I didn't realize that when you buy a spec home, you are not allowed to change the color of the paint on walls from their designers choices! Very frustrating. The house was even painted inside yet and they absolutely refused to change the color from the designers choice to just regular white.!!

My buying experience was not good, the entire process was extreme obscure, with unprepared people, and many disconnections. The building quality is average, the electrical installations are really bad, and the amount of issues with equipment is bothersome. I’ll definitely either avoid Pulte or be more strict on my next purchase.

again lack of transparency exists

Make sure the home has everything you want because it will be difficult to change once you commit. Once the home is built and you move in, having issues addressed can be tedious. The Pulte personnel at the site are pleasant to deal with but seem to be handicapped by company policy.. Dealing with Pulte Mortgage was nerve racking and was not a pleasant experience at all. The interest rate was fantastic, but the personnel in Colorado were exasperating.

My overall experience of buying the house was fine. Proper system seemed to be in place during and after the buying. However, workmanship quality seems questionable. We are finding issues making it look like the work was rushed. Things like power outlet in the basement to move drainage up from the basement look like an after thought. Drainage in the backyard is very poor leaving backyard wet and muddy even during a hot summer day.

Pulte houses are nice but lacking in the extras where other less expensive builders succeed. Many people Ive talked to agree the pricing practice is a bit sketchy. Pulte will indicate the house is a specific interest rate but they bought down the rate for you with the "incentives" you are supposed to get. Another common issue is when the buyer puts in a bid and Pulte accepts the price only to find out they again used your "incentive" money towards it. Additionally, they don't cover closing costs as other builders in this price range do.

After close is still an issue.

The sales team Vickey was great, she helped us from the first time we walked in and she answered all the questions and concerns we had, 5 starts for her. Construction manager Carson was great as well. He knew his stuff and very detailed explaining all the house features. 5 starts for him Lending department, pulte mortgage was the worse. They kept asking for documents that I already sent, weeks went by without any response, it was 7 days before my closing and they yet had us qualify for the loan. It put us on a bad spot specially since we were moving from another state. I cost us thousands of dollars due to their negligence. 0 starts for pulte mortgage. ... More

We knew what we were looking for so the the contract process went well. The sales office and builder performed well. Two problems existed with the experience. 1) Financing through Pulte Mortgage was extremely frustrating. Also, the extra financing incentives offered proved more costly than beneficial. 2) An after closing upgrade we agreed to pay for, out of pocket, did not occur after many calls to the contractor and reaching out to the sales office for assistance with the outstanding matter.

While the sales and design phases went smoothly, we were disappointed with the construction process. Although we were assigned a construction manager, it quickly became clear that we needed to be our own advocates throughout the build. On our own initiative, we discovered that plumbing for a second shower head in the master bath was missed. Additionally, the wrong paint color was used throughout the home, requiring a complete repaint. We also identified cracked roof trusses that needed to be addressed. Although our construction manager promised to send pictures confirming the roof trusses and house wrap were properly repaired, no photos were ever provided. We were left to simply “trust” that these critical repairs were completed as claimed. After taking ownership, we noticed multiple workmanship issues that were frustrating. Among others, we encountered the following after move-in: 1. Tile and grout issues were found in the master bath 2. Hardwood flooring in the kitchen separated 3. Construction debris had hardened on the mailbox and windows and could not be removed with standard cleaning products 4. Paint splatters were found on the hardwood floors, drawer knobs, and under the toilets 5. Carpet was installed with nails not driven down properly 6. The stone fireplace was not level with the mantel 7. A bathroom vent was not installed correctly 8. External areas were not caulked correctly 9. Brick mortar was cracked or missing Despite Pulte’s emphasis on quality control, we strongly recommend hiring a third-party inspector (which we did) and regularly visiting the site to monitor progress. Overall, while there were positive aspects, the construction quality and post-close workmanship were disappointing and frustrating—especially considering the cost of the home. ... More

8 weeks in and still waiting for grade approval so we can install landscaping. Temporary utility mast still in yard