Pulte Homes Reviews

They completely messed up with the brick work. It would give zero out of five. New house lost its curb appeal. Feeling bad. Esthetic part has been compromised with used of discolored brick in the front potion. Water logging in the back yard in 10 mins rain. This is I am reporting after 2 months of closing. Not sure what else will come in future. Over all ok nothing great comparison to what I am paying.

The house is beautiful and confortable. The complex is looking nice. I am in love with my new home!!!!

They build your new home, then you feel like you got a used home due cosmetic damage to flooring, cabinets, walls, etc,

Excited about our new home

Pulte makes high quality homes. Be diligent in asking about all options for your home including upgrades. We missed out on a few options due to our sales associate being fired in the middle of our purchase. There are a few things we didn’t know and were misinformed about. Pulte worked to correct some of the issues. They were responsive up until signing on the dotted line. Once you sign and purchase the home you become low priority and the communication is delayed and at times unresponsive to the issues that arise. We are still waiting on our floors to be replaced after our first floor and basement flooded one week into moving in. ... More

Pulte is very busy at this time building as fast as they can, so if your home takes longer, don't be surprised, if the home experience is not what they advertise, don't be surprised, if you move in and you still find a lot of mistakes, don't be surprised.

The builder was a good through the process (Lamar), but everyone else was highly untrustworthy

I’m very happy to be part of this community and look forward to enjoying all it offers. I have made several attempts to have some things done to no avail. I have NEVER heard back any answer re the property grading. Having paid mor fo my lot I did not expect it to be as hilly as it is, to the point of dangerous. I would be most appreciative if , perhaps before the next door property is started someone could explore the possibility of leveling mine beyond and to the side of my front wal and patio. Other than the grading I can wait for my other problems to be solved. Within reason, of course

If I new my brand new home would have so many issues and pulte refuses to accept there mistakes and correct them. We are blamed for poor building and workmanship and they call it cosmetic. Be ware, I should have done my research and never bought from you. You don't stand beyond your work. Quality is horrible

The community layout could have been greatly improved upon. Compared to other new townhome communities in Bothell/MilCreek, Urban Village seems congested. Road built quality is also not up to the mark although I believe the builder may lay out roads again once the construction in the community is complete. Landscaping design and installation pales in comparison to other new townhome communities too.

Communication wasn’t the greatest would prefer that constructions managers have a work issued cell phone. Overall end product we are very satisfied with.

Pulte has a streamlined process of home buying and construction process. and is a one-stop shop for home buying and mortgage application. Quality of materials and workmanship can be bumped up a few notches

I was able to watch the house being built. I have a niece that purchased around the same time her house was LGI. The quality on her home was much better. The fit of the framing we had cracked studs large gaps in cross pieces patched in with 6 so so nails. overall I would not purchase another Pulte home.

My experience with most of the people from Pulte, like Skyler, Chris, and Ivan, was very pleasant. They were all very helpful through the process and were quick to respond to any concerns I had. However, one major issue that arose that has not yet been taken care of is the landscaping was very poor. The grass was laid over rocks, concrete, bottles, etc. and therefore has not grown well, or at all in many parts. I have never seen grass being laid over all of that, how can it grow? I raised my concerns about this issue, and the landscaping company sent one of their representatives named Jason who was extremely rude, and apparently was satisfied with the horrible job they had done when I showed him what was under the grass. He continued to be rude and make excuses, even at one point saying “Do you want us to remove every piece of wood, concrete, and bricks?” I responded yes of course because that is the type of work I payed for, and regardless, they didn’t even pick up most of it or even half of it, it was a mess underneath. He turned his back to me the customer and said “I’m leaving” and walked away without assisting at all or expressing any sort of understanding. Maybe it is because he couldn’t handle the truth that I was showing him, but again horrible customer service to go along with poor landscaping. The issue still has not been resolved. Major red flag. ... More

The team is trustworthy for the first time home buyer.

My experience with Pulte was good. My sales consultant (Pablo) was very instrumental in helping with the overall process.

Overall experience was good.

Pulte was great to work with during the construction process. We were notified of each phase of construction and response time for questions was very good. I can’t say the same for issues after closing on my home. The response time is much slower, requires multiple attempts (takes several weeks). There were also a few surprises which were not told to us during the buying process. The home quality appears to be okay. There could have been more care taken in leaving the outside of the home cleaner, eg. cement splatter, pieces of siding and nails. The Design Center experience was fun, many options to choose from. Overall, I liked working with Pulte. ... More

i had good bad and ugly experience with Pulte so far. It is been a roller coaster ride and i hope it changes.

They have been very helpful and informative with our entire process.

Our overall experience with Pulte was satisfactory. We started the process in May 2020, two months after the beginning of the pandemic. There was a lack of communication at the beginning with our sales manager, which led to trust issues and frustration. However, once a new team was brought onto the project communication began to flow on a weekly / biweekly basis, and visible progress on our home began to show which restored our trust in Pulte. Our site manager was very straightforward with us and assured us that the quality of the home was what she wanted to deliver to us. Future homebuyers should know that Pulte does offer a quality home buying experience, as well as a quality home. ... More

My home buying experience was great. My field manager was excellent in explaining everything to us during the construction of our home.

Product options really allow buyers to 'make the home design their own'. Along the way our construction supervisor explained the nuances of both our design choices as well as the standard build items. It was fun and we learned a lot.

Your service is good

Great experience, I highly recommend this builder. I love my new home.