Pulte Homes Reviews
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What Homeowners Have to Say About Pulte Homes.
Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15680 homeowner reviews to learn why they are the right team to build your new home.
Pulte Homes
has 4 out of 5 stars overall
15680 Reviews
Customer Reviews
Excellent workmanship and attention to detail
- Anonymous
- Verified HomeBuyer
- October 11, 2025
- Littleton, CO
Excellent quality and attention to detail. Great experience.
Pulte Homes responded:
Thank you for taking the time to share your feedback. We're so glad to hear that you had a great experience with us! It's wonderful to know that you find the quality of your home to be excellent and appreciate the high attention to detail. We appreciate your kind words, enjoy your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
I will not recommend anyone
- Pritesh M.
- Verified HomeBuyer
- October 10, 2025
- Celina, TX
Bad experience not recommend to anyone
Pulte Homes responded:
Thank you for sharing your feedback. We're truly sorry to hear that you did not have a good experience with us. If there's anything we can do to help, please don't hesitate to reach out to us directly. Thank you again. ^KH
Total Score 1
Quality 4
Trustworthiness 1
Responsiveness 1
overall good experience but should/can do better on quality
- Anonymous
- Verified HomeBuyer
- October 10, 2025
- Bolingbrook, IL
overall process is streamlined right from initial discussions to handover of house was streamlined and every resource have worked have been pretty responsive to any queries and issues - so thats great. on the downside - i would really want them to make an effort to up their build quality for sure.
Pulte Homes responded:
Thank you for taking the time to share your feedback. We’re delighted to hear that your experience from initial discussions through handover was smooth and that our team was responsive to your questions and concerns! We appreciate your feedback regarding our build quality and will share your comments with the appropriate team. Congratulations on your new home, enjoy! ^KH
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 5
Worst worst worst
- Kunal M.
- Verified HomeBuyer
- October 10, 2025
- Concord, NC
Shared several times my feedback .again doing that. Worst experiencr with sales. Rude behaviour by Mr Ryan who represent himself as all in all of canon run Bad experience experience with mortgage . Would have got much cheaoer rate if loan advisor would hv been good
Pulte Homes responded:
Thank you for sharing your feedback. We’re very sorry to hear about the repeated issues with sales and mortgage teams, as well as the behavior you encountered from Mr. Ryan. This does not reflect the level of service we aim to provide and would like to learn more information about your experience. Can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH
Total Score 1
Quality 4
Trustworthiness 1
Responsiveness 4
Building process great but after moving issues
- Jeckykumar P.
- Verified HomeBuyer
- October 10, 2025
- Plain City, OH
We have moved in our new home in August The building experience was great But there was some issues happened after we moved I have contacted support team various times Follow up various times After creating various requests Called and emailed several times After more than a month No one contacted me yet Ticket no DS2443647 was opened September 5th Someone named Garry suppose to contact me And that was response I get every time I contact Also that phone number they provided us no one answered no matter when you called and no matter how much you hold the call
Pulte Homes responded:
Thank you for bringing this to our attention. While we're glad to hear that you had a positive homebuilding experience, we're sorry to hear about the lack of follow through on your requests. We'd like to escalate your concerns to leadership for their review, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 1
Pulte Homes, an outstanding experience!!!!!!!!!!!!
- Kinfe G.
- Verified HomeBuyer
- October 10, 2025
- Leesburg, VA
First of all, we would love to say thank you! Pulte Homes for providing us beautiful and well made house with it's beautiful location. Through out the entire process we had such a great experience that we we can share our experience so proudly for future Pulte Homes buyers. We are so grateful for Pulte Homes all teams that they made our dream true, professional, timely, knowledgeable, responsive and a lot more , till the end of the closing dates, with the help of their best title company. The house quality is in its outer most both interior and exteriorof the house. In the ...
Pulte Homes responded:
Thank you for taking the time to share your feedback. We’re thrilled to hear that our team helped make your dream home a reality! It’s wonderful that the entire team was professional, responsive, and knowledgeable throughout your homebuilding process. We’re glad you love both the quality of your home and its location. Congratulations on your new home, enjoy! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Very bad experiences
- Kapileswar S.
- Verified HomeBuyer
- October 10, 2025
- Lake Elsinore, CA
It was my worst experiences I had
Pulte Homes responded:
Thank you for sharing your feedback. We're sorry to hear that you did not have a positive experience with us. If there's anything we can do to help, please don't hesitate to reach out to us directly. Thank you again. ^KH
Total Score 3
Quality 3
Trustworthiness 2
Responsiveness 1
Great experience with Pulte Homes
- Ashok S.
- Verified HomeBuyer
- October 10, 2025
- Marysville, OH
Eric,Adam & Nick was an incredible help as I navigated buying my first home As a first-time homebuyer, I had a lot of questions, and they guided me through every step with patience and expertise. Team was super communicative the whole way through and made sure nothing slipped through the cracks. I always felt like I was in good hands!
Pulte Homes responded:
Thank you for taking the time to share your experience. We're thrilled to hear that that Eric, Adam, and Nick made your first homebuying experience so smooth and reassuring! Their patience, expertise, and consistent communication clearly made a big difference, and it’s great to know you felt supported every step of the way! Congratulations on your new home, enjoy! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Adem
- Adem H.
- Verified HomeBuyer
- October 09, 2025
- Boyds, MD
I’m totally satisfied with the house I bought The process was very smooth
Pulte Homes responded:
Thank you for sharing your feedback with us. We are so glad to hear that you had a smooth and seamless homebuying experience! It's great to know that you are happy with your new home, enjoy! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Experiences can be Varied
- James B.
- Verified HomeBuyer
- October 09, 2025
- Bonita Springs, FL
We love our house. We have had good and bad experiences during the process. It seems to involve inconsistent approaches by employees.
Pulte Homes responded:
Thank you for sharing your feedback. We are glad to hear that you are loving your new home! Yet, we're sorry to hear that you had a negative experience throughout your process and would like to learn more about it. Can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH
Total Score 4
Quality 4
Trustworthiness 3
Responsiveness 4
Simple
- Kathryn D.
- Verified HomeBuyer
- October 09, 2025
- Bonita Springs, FL
Organized, seamless process with a knowledgeable staff in the office and out in the field.
Pulte Homes responded:
Thank you for taking the time to share your feedback. We're delighted to hear that you found our process to be easy and seamless with our team! Congratulations on your new home, enjoy! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Good overall but not great...
- Paul R.
- Verified HomeBuyer
- October 09, 2025
- Wilmington, NC
Overall, I love the modern style, fit and finish of the home, however, the detail work isn't up to par. While responsive and easy to work with, our construction Mgr could not fix all the wrongs. Surely this is an industry wide problem not just Pulte which is unfortunate.
Pulte Homes responded:
Thank you for sharing your feedback. We’re glad to hear you love the modern style and overall fit and finish of your home! We also appreciate your acknowledgment of our construction manager’s efforts, and we would like to learn more about your concerns. Can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH
Total Score 5
Quality 3
Trustworthiness 4
Responsiveness 5
Stairs
- Lakshmi P.
- Verified HomeBuyer
- October 09, 2025
- Princeton Junction, NJ
Overall quality is okay. Its a brand new house and stairs are not well built
Pulte Homes responded:
Thank you for sharing your feedback. We are glad to hear that overall, you are happy with the quality of your new home! We're sorry to hear about your concerns with the stairs in your home, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH
Total Score 5
Quality 3
Trustworthiness 4
Responsiveness 5
Best overall builder - responsive
- Anonymous
- Verified HomeBuyer
- October 09, 2025
- Calabash, NC
Best builder in the area over the other 2 we’ve had in the past with homes built here. Just had issues with 3 of their vendors - in terms of quality of materials used in one instance and our experiencing equipment failures in the other two occurrences we had. However these all were readily rectified by Pulte when service was requested each time so Pulte was very responsive!
Pulte Homes responded:
Thank you for taking the time to provide feedback. We’re glad to hear that, despite a few issues with vendors and equipment, our team was responsive and addressed your concerns promptly! It’s great to know your overall experience has been positive. Congratulations on your new home! ^KH
Total Score 4
Quality 3
Trustworthiness 5
Responsiveness 5
Positive neighborhood. Many unresolved issues at closing
- Anonymous
- Verified HomeBuyer
- October 09, 2025
- New Albany, OH
This home was ‘technically’ finished for closing after 6-8 months. However, multiple work issues remained unfinished after closing. Pulte states they inspect contractor work throughout the build process, but that was not the case. Most neighbors, like myself, had to contact Pulte multiple times after closing regarding pending work. It wasn’t until 2 months after closing that all my contractor issues were completed. Quality of work is questionable. I do not believe Pulte monitored or inspected all contractor work before signing off on progress. I recommend any future buyers inspect ...
Pulte Homes responded:
Thank you for taking the time to share your feedback. We are truly sorry to hear that you have unresolved concerns since moving into your new home. We'd like to learn more about your concerns, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 2
Think twice
- Robert G.
- Verified HomeBuyer
- October 09, 2025
- Surprise, AZ
We have not had a great experience this time around. It’s our second pulte home. So many problems and very difficult to get things fixed in a timely fashion. Our last Pulte home was better quality. This time it feels slapped together.
Pulte Homes responded:
Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience this time did not meet expectations, especially after having a positive experience with your previous Pulte Home. We appreciate you letting us know about the challenges with quality and repairs, we'd like to help resolve your concerns, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 1
Great experience/first time home owner
- Maribel C.
- Verified HomeBuyer
- October 09, 2025
- Perris, CA
As a first time home buyer I was really nervous and had lots of questions but Jill and Cory were so great and made the whole experience easy and painless. All and all from stated to move in was about 1 & 1/2 months!
Pulte Homes responded:
Thank you for taking the time to share your feedback. We’re so glad Jill and Cory were able to make your first-time homebuying process smooth and stress-free! It’s wonderful to hear everything went quickly and efficiently, and that you felt supported throughout the process. Congratulations on your new home, enjoy! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great walkthrough and knowledgeable builder. One complain about sound insulation
- Kay H.
- Verified HomeBuyer
- October 09, 2025
- Lynnwood, WA
Everything was great until recently when I started living at 18 Degrees. During the walkthrough, my wife and I were told that the insulation between units are good and that there are multiple layers between the units. However, we have noticed that we can hear our neighbors through the walls and that's been unpleasant. For having homes close to a busy street, I would have appreciated a thicker window and better walls for soundproof insulation.
Pulte Homes responded:
Thank you for sharing your feedback. We’re glad your initial experience was great, but we’re sorry to hear about the sound issues you’ve encountered. We appreciate you bringing this to our attention and will share your concerns regarding insulation and windows with the team to see how improvements can be made for future homeowners. ^KH
Total Score 5
Quality 3
Trustworthiness 5
Responsiveness 5
My Great New Home
- Nancy E.
- Verified HomeBuyer
- October 09, 2025
- Seattle, WA
Love my home! I do think they should have included shelves (for sure) and seats in the showers. I need to figure out how to put safety handles in the showers. Wish the tile sealing was already done. Other than that everything is marvelous.
Pulte Homes responded:
Thank you for taking the time to share your feedback. We're so glad to hear that you are loving your new home! We appreciate your insights into shower finishings and will be sharing your comments with our team to help improve our offerings. Thank you again. ^KH
Total Score 3
Quality 4
Trustworthiness 5
Responsiveness 5
Awesome experience with Pulte construction
- James V.
- Verified HomeBuyer
- October 09, 2025
- Medina, OH
After understanding the process of upgrades lot price etc. it was a great experience very happy with final product . And the attention from Ray the building manager for Pulte at Montville Reserve Medina ohio
Pulte Homes responded:
Thank you for taking the time to share your feedback. We are thrilled to hear that you had a great homebuilding experience! It’s great to know that Ray provided attentive support throughout the process. Congratulations on your new home and enjoy! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
First time home buyer
- Pamela T.
- Verified HomeBuyer
- October 09, 2025
- Stuart, FL
My fiancé and I are first time home buyers and cannot say thank you enough to everyone at Pulte that helped make our dream a reality. Our sales agent Vincent went above and beyond to find the perfect lot for us. Working with PMC was a very smooth process. The CMs Adam, Windy and Shea are the best. Their dedication to quality helped us to trust that we are getting a great home. The CCM Tony has been fantastic. We are very happy with our home.
Pulte Homes responded:
Thank you for sharing your experience with us. We’re so happy to hear that your first homebuying experience was smooth and positive! It’s great to know that Vincent, Adam, Windy, Shea, and Tony all made such a strong impression and helped make your dream home a reality. Congratulations on your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great Experience
- Jordan H.
- Verified HomeBuyer
- October 09, 2025
- Saline, MI
The whole experience was great beginning to end. There were some delays on the lending side, but it was handled very quickly and professionally. The biggest critique I have with the home is placement of light switches and a few outlets for convenience. Outside of that, the workmanship method my standards, and the materials used in construction were better than my last home with a different builder!
Pulte Homes responded:
Thank you for taking the time to share your feedback. We're thrilled to hear that you had a great homebuying experience and are happy with your new home! We appreciate your insights on the light switches and outlets placement; we will share your comments with our team. We appreciate your kind words and hope you enjoy your new home for years to come! ^KH
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Quality
- Anonymous
- Verified HomeBuyer
- October 09, 2025
- Aurora, CO
Builder cheaps out on so many things that could make house much better for very little extra cost.
Pulte Homes responded:
Thank you for sharing your feedback. We are sorry to hear that you are experiencing quality concerns with your new home. We'd like to learn more about your concerns, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH
Total Score 5
Quality 3
Trustworthiness 2
Responsiveness 2
Scott was amazing to work with through the process.
- Richard P.
- Verified HomeBuyer
- October 09, 2025
- Zionsville, IN
Prompt communications, resolved any Q's or issues. Quality work. Friendly great communicator.
Pulte Homes responded:
Thank you for taking the time to share your feedback. We are thrilled to hear that you had a great experience while working with Scott! It's wonderful to know that he was responsive to your questions and concerns while resolving them. Congratulations on your new home, enjoy! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Process, quality, personnel, timing and results
- John L.
- Verified HomeBuyer
- October 09, 2025
- Longs, SC
We purchased this home while still living in Texas. The initial process from picking the style of the home, the lot and all the finishes was a simple and easy process made possible by Tom & Maureen. For most of the homes' construction, we would get weekly updates from our construction manager, Wayne. The process was well defined and gave us a sense of ease considering we were doing this long distance. On our final walk through, everything was as what we had expected and could not have been more pleased. As with any new home, there are always a few tweaks that need attention and the ...
Pulte Homes responded:
Thank you for taking the time to share your experience. We’re thrilled to hear that Tom, Maureen, and Wayne made your long-distance homebuying process smooth and stress-free! It’s great that your final walkthrough met expectations and that our warranty team quickly addressed any minor concerns. We’re so glad you love your new home and neighborhood! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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