Pulte Homes Reviews

Great design lots of options.

The builder site supervisor was great! There were some building practices where the workers were messy and didn’t care about going the whole nine yards to do it in the best way possible.

Good construction work and quality in building.

Price to product is every good，needs a little improvement on attention to detail,

The Experience I had was with buying a home with pulte was great

It’s been only a month since we moved. We see several issues. It takes forever to fix issues. Customer care does respond however I feel there is no communication between the team and contractors. The time window for each pending item is taking too long. Our venthood was not installed properly and we have a huge gap between kitchen venthood and a wall. They say parts are ordered but it’s been a month and still not fixed. My under cabinet kitchen light and few recess lights in the loft area stopped working two days after we moved. Till now this has not been fixed. Contractors show up randomly without giving us notice. We are all working and don’t have remote option. Because they didn’t let us know ahead of time they left a note to reschedule. Now we have to wait another 15 days for them to come and fix our electrical issues. I am not satisfied with the way things are moving and I don’t feel I am living in newly constructed home. I have lived in older homes built in 2004 and 2014 but have never had any issues like this. Surprised to see so many issues since closing. When we closed the home as not even cleaned. It was all dusty and we had to call the cleaners to clean the entire home. Overall not a happy client. ... More

We love our New Model Home! We are new to the area of Johns Island Charleston, we are from upstate N.Y. The Craftmanship of Pulte is Outstanding!! We are very happy we decided on The Arbors!

The final paint on the overall house interiors is very bad and requires so much maintenance. The appliances that are provided are not good and they take no responsibility to replace it within the warranty period. The price that we have paid for the upgrades are way too high than they are worth for. Even the lawn was not set properly by them.

This was a horrific experience. It took over a month after closing to get a dishwasher. We still do not have the correct refrigerator. Sales person Kurt was great! Last of 4 project managers tried to play recovery from the failure of the 3 previous non-existent ones. Banking and finance through Pulte move at a snails pace. Insurance was a rip off through Pulte and wasn’t enough to cover the house. This still has to be changed! It was a nightmare. I can’t rate less than 1 star without ignoring the email.

From the start till now not a good experience at all. I would not of done this again and I would of used another builder and went another way to get a new home

Everything was great except for my experience with pulte mortgage. They had a way of making you feel like a criminal and that you were lucky to have them lend you money.

Not really one of the best builders around. People on the company not really customer service focus “think more and company than customers. Field manager “tony” hreat worker and person.

From the first day that we contacted Pulte it has been amazing how helpful and kind each person has been. Living in NY during the building process we thought we would miss the experience of seeing our home built but seeing how great the people are at Pulte that wasn’t the case. Our salesman John along with our superintendent Joey made sure they sent us pictures to keep us up to date. Fernando and Chris help us from the pre approval to closing making sure we had all the paperwork and items the underwriter would need. There were times we thought we wouldn’t get the loan because it was taking a long time but they always reassured us we were fine. If you’re looking for a new build we definitely would recommend Pulte being the first to look at ... More

Everyone involved with our purchase from Day one to closing right though our first month of living in our new Home has been nothing but the best home buying experience we thank the entire Pulte Team from the agent, pulte mortgage team our project manager and everyone involved with pulte and a special thanks to all the working trades that built our home they worked with perfection at there jobs to get a paycheck to provide for there familys to put familys like my own in new Pulte homes. THANK YOU ALL!!! . .

Our new home is awesome. We are so grateful.

The workmanship was excellent. All the employees we dealt with were knowledgeable and pleasant. The process was easy and transparent.

Dwane was great and easy to work with. Overall pleasant experience!

We love our home, we’re very happy with the layout and the house itself. However in the 6 weeks we’ve been here we’ve had to place three different work orders and take time off every time to get them resolved. Our air conditioning completely shut down and we were without for a day, our electrical needed to be required, and a shower head installed caused issues with the hot water. We are still waiting on a tree to be replaced that had died before we moved in. We are very happy with our home overall, but all of the issues we’ve had were due to things being rushed and careless errors.

The Pulte Team made things easy....from home purchase to our move-in. The Pulte warrantee and the responsiveness of their representatives it a very pleasant experience.

My builder and agent were absolutely amazing. They always responded to my questions in a timely manner. I was also welcomed whenever i wanted to see how the house was coming along. Im so grateful for their guidance during the whole process and I absolutely love my home

Lots of points undisclosed while paying and signing up. Quality of Pulte homes and diminished significantly since the past years. Paint of house finish of flooring , hvac, garage doors, everything is sub standard and sub par. Regret the decision to purchase through Pulte

Love my new home and the overall buying experience was even easier than buying an existing home. This was by far the best choice I made for my family this year.

There was 4 months delay. The quality of material is bad and it is badly built with seams, dents, defects everywhere. The HOA is also awful, not responding to your inquiries. Not worth the money at all!

The entire Pulte team has been awesome to work with. They made the entire process easy to navigate including sending automatic quotes for mortgage and insurance. The whole team has been great in meeting any requests or concerns I have had.

The sales consultant Ben is very professional and helpful making the purchase experience very easy and positive.